Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Dover, DE location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
777 reviews
5 stars
381
4 stars
180
3 stars
111
2 stars
44
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some associates are praised for being friendly and helpful, others are reported as rude and unprofessional.
Inventory Issues
Many customers expressed disappointment with the limited selection and sparse inventory across various departments.
Store Condition
The store is described as clean, but there are concerns about the overall condition of the mall and the store's organization.
Shopping Experience
Some customers enjoyed finding good deals and appreciated the sales, while others felt the shopping experience was lacking due to poor stock and service.
- JJjimmy05374 days ago5.0Excellent place for quality stuff at a much reasonable price.
- RBRobert BerryDec 29, 20255.0A great place to shop a lot of good deals
- DMDee MooreSep 24, 20255.0J C Penneys does have nice clothes and great choices. Very clean. Its just another dinosaur waiting to close.
- RZRowan ZeroSep 23, 20251.0Was in the store at the Dover Mall and asked an associate where the restroom was. The first lady told me where it was and I said thank you but as I headed toward the restroom the second lady stopped me to ask if I was going to make a purchase. I did not know if I was going to buy something or not and was refused the restroom cause I was not making a "purchase". Needless to say I left the store and did not make any purchase due to her rudeness and made this 1 star review. A little kindness can go a long way.
- BBBillie BellamyAug 21, 20254.0Not a lot of registers open
Frequently Asked Questions About JCPenney
Where is the JCPenney store in Dover, DE located?
The JCPenney store is located at 1365 N Dupont Hwy, Ste 5000, inside the Dover Mall in Dover, DE 19901.
What are the JCPenney Dover store hours?
JCPenney Dover is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday 10:00 AM to 8:00 PM, and Sunday 12:00 PM to 6:00 PM.
Does JCPenney Dover offer curbside pickup and in-store shopping?
Yes, JCPenney Dover offers both curbside pickup and in-store shopping for customer convenience.
What types of products can I find at JCPenney Dover?
You can find kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
Which payment methods are accepted at JCPenney Dover?
JCPenney Dover accepts American Express, Discover, MasterCard, Visa, and also payments by check and debit card. Cash only is not required.
Is the JCPenney Dover store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and public restrooms to accommodate all customers.
Can I shop JCPenney Dover online or via an app?
Yes, you can shop online at https://www.jcpenney.com/ or download the JCPenney App for the best deals and convenience.
What beauty and skincare options are nearby JCPenney Dover?
Sephora inside JCPenney offers a range of beauty and spa products, making it easy to shop for cosmetics and skincare after your visit.
Are there dining options near JCPenney Dover?
Yes, nearby you can find fast food options like McDonald's and Charleys Cheesesteaks, or enjoy sit-down meals at Texas Roadhouse or Dairy Queen ice cream shop.
What other shopping stores are near JCPenney Dover?
You can explore stores like Forever 21, Torrid, Old Navy Outlet, Shoe Dept., and Foot Locker nearby for more apparel and accessories.