Ray-Ban

Reviews

• LT

  Leonid Tkach

  Oct 1, 2025
  5.0
  I recently visited the store to have the frame screws tightened. Samya C. not only did exactly what I asked—she also noticed that the nose pad arms looked off and offered to adjust them on the spot. Thanks to her attention to detail, my glasses feel MUCH more comfortable now.
• MB

  Mitchell Bowe

  Sep 29, 2025
  5.0
  Staff was attentive and allowed me to look over everything, gave good advice and overall made my weekend that much better finding the pair that fit me - good vibes all around
• YS

  Yann S

  Aug 21, 2025
  1.0
  Closed on Thursday 5pm. No one picked up the phone.
• SR

  saman refaee

  Aug 5, 2025
  1.0
  Absolutely the worst experience I've ever had with a company—made worse by the lack of responsibility shown by customer service and management. From the beginning, placing the order was a hassle. I ultimately received the wrong item with someone else's prescription—a serious breach of HIPAA regulations. This is not just a mistake, it's a violation of privacy protected by law. I have reached out to Ray-Ban multiple times, including three separate requests to speak with management, and have yet to receive even a single call back. The order was placed urgently to be ready before an important trip, and despite explaining the urgency, there has been no accountability or effort to resolve the issue. As of now, I still have the wrong product and incorrect prescription, with zero effort from Ray-Ban to make it right. This level of disregard for both customer care and patient confidentiality is unacceptable.
• HH

  Heather

  Jul 27, 2025
  1.0
  My friend and I went in today to actually make a purchase. 2 associates where working and neither greeted or spoke to us. There was a couple in that they were helping and then another couple came in and they were also greeted and spoke to. Very disappointing visit. We will purchase elsewhere.

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