Dr. Martens Georgetown

4.6
213 reviews

About

Shoe Store
Dr. Martens shoes and boots have been worn by workers, but also by rebels, non-conformists and free-thinking individuals of all types for six decades. Come visit the Dr. Martens store in Georgetown.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Dr. Martens Georgetown
3108 M St NW, Washington, DC
20007, United States

Hours

Reviews

4.6
213 reviews
5 stars
174
4 stars
19
3 stars
6
2 stars
2
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, knowledgeable, and helpful, providing excellent customer service experiences.

Product Knowledge

Employees demonstrate a strong understanding of the products, offering valuable insights and suggestions to customers.

Store Environment

The store is described as clean, organized, and inviting, contributing to a positive shopping experience.

Mixed Experiences

While many reviews highlight great service, there are a few negative experiences regarding rudeness and poor customer interactions.

Variety and Selection

Customers appreciate the wide selection of Doc Martens available, making it a go-to location for finding specific styles.
  • HL
    Harper Lukowski
    Nov 15, 2025
    5.0
    Everybody working in the stor was very helpful and generally awesome. I am so happy that I found a pair of shoes I love with the help of the staff.
  • JJ
    Jack Johnson
    Oct 18, 2025
    5.0
    Great experience at the Doc Martens store! The staff — Mikey and Hannah (sorry if spelling is wrong) — were great! Super helpful and really knew their stuff. They made sure I found exactly what I was looking for. Great service all around, will be back!
  • TD
    Ty DeSh
    Sep 17, 2025
    4.0
    Helpful. Nice. And great customer service
  • ME
    Matt Endaya
    Aug 27, 2025
    5.0
    Got my first pair of Docs today and huge shout-out to Robert! Passion comes in different forms and to this guy it comes in high-quality leather shoes. I was really set on buying online I genuinely just wanted to see if I could figure out what size Docs would fit me. He was very attentive and nice. Gave me suggestions and honestly didn’t even feel like he was upselling anything. It felt like he was just genuinely concerned and passionate on how to properly care for your Docs. I do love the pair I got and thanks to him I was able to get the right size and was able to learn more about my shoes. Really can’t stress how welcoming he is to customers to such an intimidating store! Thank you for making this such a fun experience I genuinely love these pair.
  • JJ
    Jenna
    Jun 2, 2025
    5.0
    I bought my first pair of Doc Martens from Jocelyn and Robert today. They were very helpful, knowledgeable, and accommodating. Great customer service. Thank you!!

Frequently Asked Questions About Dr. Martens Georgetown

What are the operating hours of Dr. Martens Georgetown?

Dr. Martens Georgetown is open Monday through Thursday and Sunday from 11:00 AM to 7:00 PM, and on Friday and Saturday from 11:00 AM to 8:00 PM.

Where is Dr. Martens Georgetown located?

It is located at 3108 M St NW, Washington, DC 20007, USA.