Business Details
About
Clothing Store
HUGO BOSS is one of the market leaders in the upper premium segment of the global apparel market. It focuses on developing and marketing of premium fashion and accessories for men and women.
The fascinating brand world of HUGO BOSS comprises the collections of BOSS and HUGO. The brands cover a comprehensive product range encompassing modern apparel, elegant eveningwear and sportswear as well as shoes and leather accessories. Licensed fragrances, eyewear, watches, children’s fashion, home textiles and writing instruments round out the ranges. Visit us in Washington!
Details
- DeliveryAvailable
- DebitAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.5
76 reviews
5 stars
40
4 stars
8
3 stars
2
2 stars
2
1 star
24
- JPJacob PintarOct 12, 20251.0I asked an associate where to find a sports coat. She led me to the athleisure section. This says everything you need to know.
- MYMichael YoussefApr 1, 20251.0Worst customer service I’ve experienced in retail. I would go to another branch for your shopping needs.
- JDJulie DaboJul 19, 20245.0Perfection and professionalism. Great shopping experience with Andrew. Highly recommended.
- SESergey EguyJan 12, 20181.0It seems like the people who work at this location do not care about their sales or the customers in general. I needed to return a pair of shoes that I purchased online from Hugo Boss official website, and I wanted a different pair of shoes instead. For some reason, this store couldn't apply the credit for the returned shoes towards the new purchase. Instead, I had to buy a new pair by paying the full price, and the online store had to refund me for the old pair. It seemed strange to me that this store pretty much had nothing to do with the official online #HugoBoss store. For example, when I switched an item in Boston (Copley Place), I just paid the price difference. So, I picked a new pair of shoes, the problem is that this store did not have the right size, so an associate placed an order for me to be delivered to the store. He promised the shoes in the right size will be delivered to the store in 3 days max. I called in 3 days, no shoes. The person who picked up the phone asked who placed the in-store order for me, and since I did not remember the name of the associate, I had to describe his physical features. There's no sales associate's name on their receipt. Apparently that very associate was not in store that time, and so the person on the phone promised they would call me back. 10 days later, I call them again. The same thing repeats: questions what the associate who placed the order looked like, etc. I asked if they could look up the status of this order by the order or transaction number, but the answer was No, - this store's system doesn't allow them to do that. The person on the phone took my contacts (AGAIN) and promised that somebody would be in touch with me asap. 3 days later - Call them again, and again after being put on hod a couple of times - no traces of shoes! Though this time I was promised that this would go to the manager, who would contact me. After waiting for 16 days, I just wanted my refund. Now I need to go back to the store with my credit card and process the refund in the store. Waste of time and expectations of such high brand as Hugo Boss! Not only the store system is very inefficient to make normal purchase translation, but also the lack of service (or I should probably say indifferent attitude) are the components of very unfortunate experience! I would not recommend shopping from this store, and the management should pay closer attention to the operations!
Frequently Asked Questions About BOSS Store - Washington
What are the opening hours of BOSS Store - Washington?
The store is open Monday to Saturday from 11:00 AM to 6:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
What brands does BOSS Store - Washington carry?
The store carries the premium brands BOSS and HUGO, offering a range of fashion and accessories for men and women.
What types of products can I find at BOSS Store - Washington?
You can find modern apparel, elegant eveningwear, sportswear, shoes, leather accessories, licensed fragrances, eyewear, watches, children's fashion, home textiles, and writing instruments.
Is BOSS Store - Washington wheelchair accessible?
Yes, the store provides wheelchair accessible facilities to accommodate all customers.
What payment options are accepted at BOSS Store - Washington?
The store accepts American Express, Apple Pay, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Does BOSS Store - Washington offer in-store shopping and pickup options?
Yes, the store offers in-store shopping, in-store pickup, delivery services, and curbside pickup.
Where is BOSS Store - Washington located?
The store is located at 555 11th Street NW, Suite 106, Washington, DC 20004, US.
Can I visit nearby attractions after shopping at BOSS Store - Washington?
Yes, after shopping, you can visit nearby attractions like The House Where Lincoln Died and Petersen House, both historical museums located close by.
Are there dining options near BOSS Store - Washington?
Yes, nearby dining options include Qdoba for Mexican food, Potbelly Sandwich Shop for sandwiches, and Lincoln's Waffle Shop for American breakfast and brunch.
What other shopping options are available near BOSS Store - Washington?
Near the BOSS Store, you can find clothing stores like Lululemon Athletica and American Apparel, as well as beauty shops such as Sephora and Charlotte Tilbury.