Business Details
About
Clothing StoreMen's Clothing StoreFashion Accessories Store
Charles Tyrwhitt is a multi-channel British clothing retailer, specialising in men’s shirts, shoes, suits, knitwear and accessories
Location
Hours
Reviews
4.2
154 reviews
5 stars
101
4 stars
23
3 stars
11
2 stars
3
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rude or disengaged employees.
Product Quality
Customers generally appreciate the quality of clothing, particularly shirts and suits, noting good fit and fabric.
Store Experience
Many reviews mention a lack of attentiveness from staff, with some customers feeling ignored or unassisted during their visits.
Online vs In-Store
Several customers prefer shopping online due to better service experiences, while in-store visits often lead to disappointment.
Staff Knowledge
There are concerns about staff knowledge regarding products and fitting, with some customers reporting misinformation.
- KHKyle HenniesNov 15, 20255.0Ryan provided excellent service today! Walked in, got measured, found my size, and picked up some nice shirts. Thankfully, they honor online prices.
- RJRichard JohnsonAug 7, 20255.0Amazing experience! Walked in with an online order and tried to do an exchange, but did not have the same item in stock. They offered an exchange for another item in store and I took it. Excellent customer service. Excellent knowledge of products. Fast and efficient. ⚡️⚡️⚡️
- MMMeghanFeb 9, 20251.0I rarely post opinions, but felt compelled to share my experience with the poor customer service at this store. Instead of politely explaining the policy of not allowing customers to try on shirts, one representative argued that a “trial” shirt was the same thing. I wouldn’t have minded if he hadn’t been so argumentative. This store clearly doesn’t prioritize customer care, and I won’t be returning. With such an attitude, I predict it’ll close in three years.
- KNK. NelsonMar 1, 20195.0Always a pleasant experience shopping at Charles Tyrwhitt!
- IBIvan BDec 10, 20181.0Great suits and shirts. Absolutely awful service. You are better off ordering online.
Frequently Asked Questions About Charles Tyrwhitt
What products does Charles Tyrwhitt specialize in?
Charles Tyrwhitt specializes in men's shirts, shoes, suits, knitwear, and accessories.
Where is Charles Tyrwhitt located in Washington DC?
Charles Tyrwhitt is located at 1000 Connecticut Avenue NW, Washington, DC 20036, US.
What are the store hours for Charles Tyrwhitt?
The store is open Monday to Friday from 10:00 AM to 6:00 PM, and on Saturdays and Sundays from 12:00 PM to 5:00 PM.
Which payment options are accepted at Charles Tyrwhitt?
Charles Tyrwhitt accepts American Express, Mastercard, Visa, and cash payments.
How can I contact Charles Tyrwhitt via email?
You can reach Charles Tyrwhitt at usshop.washingtondc@ctshirts.co.uk.
Does Charles Tyrwhitt welcome LGBTQ customers?
Yes, Charles Tyrwhitt is an LGBTQ welcoming and transgender safe space.
What special promotions does Charles Tyrwhitt offer?
Charles Tyrwhitt offers 4 shirts for $199, available both online and in-store.
Are there nearby places to grab coffee before or after shopping at Charles Tyrwhitt?
Yes, nearby coffee shops include Starbucks and Awecherry Coffee Crepes and Bakery, great for a coffee break when visiting Charles Tyrwhitt.
Can I visit a bakery close to Charles Tyrwhitt?
Yes, PAUL Farragut North and PAUL Bakery 1000 Conn Ave are nearby bakeries where you can enjoy fresh baked goods near Charles Tyrwhitt.
Are there any parks or cultural sites near Charles Tyrwhitt?
Yes, the Woodrow Wilson Bridge Trail, known for its park, bridge, and museum, is close by and a nice place to visit before or after shopping.