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CHANEL

3.7
(103 reviews)

Business Details

955 I Street NW, Washington, DC
20001, United States
(202) 638-5055

About

Clothing StoreFashion Accessories StoreChanel
Immerse yourself in the world of CHANEL at the Washington, D.C., boutique at CityCenterDC. Discover ready-to-wear fashion, as well as meticulously crafted handbags, small leather goods, shoes and other accessories. Continue your experience by exploring the exceptional savoir-faire of watches from the J12, PREMIÈRE and BOY·FRIEND collections, and the exquisite artistry of CAMÉLIA, COCO CRUSH and COLLECTION N°5 fine jewelry pieces. Sunglasses, fragrance, makeup and skincare are also available at this location.

Location

CHANEL
955 I Street NW, Washington, DC
20001, United States

Hours

Monday11:00 AM - 7:00 PM
Tuesday11:00 AM - 7:00 PM
Wednesday11:00 AM - 7:00 PM
Thursday11:00 AM - 7:00 PM
Friday11:00 AM - 7:00 PM
Saturday11:00 AM - 7:00 PM
Sunday12:00 PM - 6:00 PM

Reviews

3.7
103 reviews
5 stars
66
4 stars
3
3 stars
3
2 stars
4
1 star
27
  • DC
    Destiny Curtis
    3 days ago
    2.0
    This store close at 5:45 not 7pm!!
  • NO
    Nicole Oliver
    Mar 14, 2026
    2.0
    I had a fantastic experience shopping in the boutique. I also have to say all of the staff that I interacted with were welcoming and friendly. When I returned home (to another state) and unboxed my bag, I found the hardware was not covered in film, scratched, and the dust bag did not fit the bag. I called to express my concern and was offered a replacement dust bag. I later realized the color on the receipt does not match the color listed on the tag which leads me to believe this was a display bag. I think I should have been advised that I was buying a display bag and notified of any defects.
  • YH
    Yesenia Hernandez
    Mar 13, 2026
    1.0
    Terrible customer service. I walked in and left empty handed to give my business at a different Chanel location.
  • BB
    BBVII
    Feb 8, 2026
    1.0
    The black lady with the bob who worked there on Sunday feb 8th was following us around the entire time. Every move we made she was right there. I almost bumped her a couple of times because she was on our back! We could not even have a private conversation without her, I regret moving forward with the purchase. I should’ve just ordered online, but at least I got what I wanted, I guess.
  • RM
    Rachel Morgan
    Jan 31, 2026
    5.0
    I had such a wonderful experience at Chanel thanks to Timothy. He went above and beyond to help me find exactly what I was looking for and made the entire process effortless. His knowledge, professionalism, and warm personality truly stood out. This was one of the best luxury shopping experiences I’ve had. Highly recommend asking for Timothy!

Frequently Asked Questions About CHANEL

What products are available at the CHANEL boutique in Washington, D.C.?

The CHANEL boutique offers ready-to-wear fashion, handbags, small leather goods, shoes, accessories, watches from J12, PREMIÈRE, and BOY·FRIEND collections, fine jewelry including CAMÉLIA, COCO CRUSH, and COLLECTION N°5, as well as sunglasses, fragrance, makeup, and skincare.

Where is the CHANEL boutique in Washington, D.C. located?

It is located at 955 I Street NW, DC City Center, Washington, DC 20001, USA.

Brand Certified Facts from CHANEL

This information is certified by CHANEL and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
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