Business Details
About
Watch Store
Tiny Jewel Box is proud to be part of the worldwide network of Official Rolex Retailers, allowed to sell and maintain Rolex Watches.
Details
- [Free/Paid] wi-fiNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
260 reviews
5 stars
227
4 stars
11
3 stars
5
2 stars3
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their exceptional service, knowledge, and attentiveness, with many specific mentions of individual associates like Ahmed, Brian, and Moe.
Product Selection
The store offers a wide and impressive selection of luxury watches and jewelry, including brands like Rolex, Patek Philippe, and IWC, which customers found appealing.
Personalized Experience
Many reviews highlighted the personalized and welcoming shopping experience, with staff taking the time to understand customer needs and preferences.
Communication
Customers appreciated the clear and timely communication throughout the purchasing process, although some noted inconsistencies in follow-up from certain staff members.
Mixed Experiences
While most feedback was positive, a few customers reported less satisfactory interactions, particularly regarding service from specific associates or issues with product availability.
- CPCaitlyn PachecoNov 15, 20255.0I would like to take this opportunity to Thank Ahmed for his help in acquiring my Rolex. From start to finish he was helpful and informative. He is always there to answer all of my questions, and he does it with a smile. My family has bought a couple of watches from Ahmed and Tiny Jewel box, and they always treat us like family. Thank you Ahmed and the entire team at Tiny Jewel Box.
- SCSkye CorriganNov 13, 20255.0The name does not allude to it but Tiny Jewel Box is definitely not “tiny” and they truly have something for everyone. Whether you are looking for fine jewelry, an engagement ring, or a watch. They are the people to go to!
- MLMarc LukoNov 11, 20255.0I have walked by Tiny Jewel Box hundreds of times over the last 10 years, so when it was time for me to buy my first watch, I knew exactly where to go. From the moment I walked in, I knew I was in the right place. I specifically worked with Scott who was patient and extremely helpful in guiding me through my first experience. He was very knowledgable and explained everything in a simple way, which I greatly appreciated. I could not be happier with the watch that I picked out. If you're looking for a personable, "mom and pop" type of experience with extremely knowledgable staff, I highly recommend Tiny Jewel Box.
- JBJenny BrownNov 5, 20251.0I have been a loyal customer of Tiny Jewelry Box for over ten years, and I am deeply upset by the treatment I received at your store on Wednesday, November 5, around 1:40 PM. I came in to have a necklace, the first gift my husband gave me about five years ago, repaired. While a front desk employee kindly directed me to the repair area, I was met by a female staff member whose behavior was shockingly rude and unprofessional. She mocked me when I said I purchased the necklace here, questioned my claim in a condescending way, and then told me that “we no longer do business with David Yurman,” insisting that I must go elsewhere for the repair. When I asked for guidance on the nearest location, she flatly refused and showed no willingness to assist, speaking and acting in a way that was extremely disrespectful and dismissive. This is completely unacceptable. A loyal customer deserves professionalism, respect, and helpful service—not to be mocked or treated with such disdain. This experience has destroyed the positive impression I have had of your store for years. I expect a formal apology from your store and assurance that such appalling treatment will not happen again. I also urge you to investigate this incident thoroughly and take appropriate action to prevent similar situations in the future.
- SKSichou KongNov 1, 20255.0I have shopped at TJB a couple times and always had a wonderful experience with the sales people. Today I had the wonderful fortune of getting to work with Ahmed Mazen to purchase a watch. Cannot recommend this place or Ahmed enough!
Frequently Asked Questions About Tiny Jewel Box
What is Tiny Jewel Box known for?
Tiny Jewel Box is an official Rolex Retailer authorized to sell and maintain Rolex Watches.
Where is Tiny Jewel Box located?
Tiny Jewel Box is located at 1155 Connecticut Avenue NW, Washington, DC 20036, USA.
What are the store hours for Tiny Jewel Box?
Tiny Jewel Box is open Monday through Saturday from 10:00 AM to 5:30 PM and closed on Sundays.
How can I contact Tiny Jewel Box?
You can reach Tiny Jewel Box by phone at +1 202-393-2747 or via email at info@tinyjewelbox.com.
Does Tiny Jewel Box have wheelchair accessible entrances?
Yes, Tiny Jewel Box offers wheelchair accessible entrances for all customers.
Is Tiny Jewel Box an LGBTQ+ friendly business?
Yes, Tiny Jewel Box welcomes LGBTQ+ customers and is a transgender safe space.
Can I find Tiny Jewel Box on social media?
Yes, Tiny Jewel Box is active on Facebook and Instagram at @tinyjewelboxdc.
Which nearby store can I visit for luxury fashion clothing after shopping at Tiny Jewel Box?
After visiting Tiny Jewel Box, you can explore Burberry, a nearby clothing store offering both men's and women's fashion.
What dining options are near Tiny Jewel Box if I want to have a meal before or after shopping?
Nearby dining options include Darvish Kitchen for Persian and Middle Eastern cuisine and Mari Vanna DC, a Russian restaurant.
Are there any notable landmarks or cultural spots close to Tiny Jewel Box to visit?
Yes, the Elizabeth Arden Building is nearby, known as a landmark and historical building that also features a beauty spa and museum.