ALO

Reviews

• UG

  ula gulbicka

  Apr 6, 2026
  5.0
  had some doubts about shopping at Alo because of reviews I had read before, but my experience today completely changed my perspective. The staff were incredibly helpful, kind, and welcoming. They made me feel comfortable, took the time to assist me, and were genuinely friendly and professional. I’m really happy with my visit and will definitely be coming back. Thank you for such a great customer experience!
• MM

  martyna martini

  Mar 17, 2026
  1.0
  Horrible experience and horrible attitudes and customer service from the employees here. I think the sales associates here tend to forget that they work in Customer Service… I asked for a specific size in a style of legging and they said they would go look in the back for that size and then I asked somebody else Where they were on the floor for me to look at and she said in an extremely nasty tone „we already told you we’re going to look for them in the back” To add: this response was given to me by a sales associate and the Alo manager was standing right next to her (older lady, who I’ve talked to before and I know she is management)Advice to management- train your employees on a better attitude and customer service experience or find yourself a new career. Unacceptable behavior for store employees when you’re paying 150$+ for a pair of polyester leggings.
• MS

  Mia Sandoval

  Mar 17, 2026
  5.0
  I stopped by this ALO location recently, and had a great experience. The 3 young ladies were VERY friendly, helpful, & attentive. I felt that they genuinely cared about my shopping experience. Would definitely recommend this location, and would go back again myself.
• PT

  Peisen Tan

  Mar 7, 2026
  5.0
  idk why this alo gets only 2.7 stars. they are super helpful, especially Erin and Jenna. They helped me pick my fav sport bra! I highly recommend this store!
• NP

  Nick Plotkin

  Feb 14, 2026
  5.0
  I see a bunch of negative reviews but I spoke with Susan for an exchange of size and she was extremely nice and pleasant to deal with. Thanks so much!

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