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Westfarms

4.4
(8281 reviews)

Business Details

(860) 561-3024
https://www.simon.com/mall/westfarms

About

Shopping CenterRestaurantSimon Property Group
Central Connecticut’s premier shopping and dining destination featuring 140+ stores and restaurants. Located in Central Connecticut, Westfarms has been a go-to shopping destination for more than 50 years, welcoming guests from some of the region’s most sought-after communities including Simsbury, West Hartford, Farmington and Avon. Alongside a thoughtfully curated retail mix with several national market exclusives, the mall features a refined lineup of luxury favorites like Louis Vuitton and Tiffany & Co., plus a standout collection of home furnishings retailers such as Arhaus, Jordan’s Furniture, Pottery Barn and Macy’s Furniture Gallery.

Location

Westfarms
1500 New Britain Ave, West Hartford, CT
06110, United States

Hours

Reviews

4.4
8,281 reviews
5 stars
5,136
4 stars
2,175
3 stars
669
2 stars
131
1 star
170

What are people saying?

AI-generated from recent customer reviews

Atmosphere

Customers appreciate the lively and inviting atmosphere of the mall, making it a pleasant place to shop and stroll.

Store Variety

The mall offers a wide selection of stores, including both high-end and mid-range options, catering to diverse shopping preferences.

Cleanliness

Many reviews highlight the cleanliness and well-maintained condition of the mall, contributing to a positive shopping experience.

Dining Options

While there are various dining options, some customers feel that the food court is lacking and suggest more fast food choices.

Security Concerns

Several reviews mention issues with mall security, including profiling and unprofessional behavior, which detracts from the overall experience.
  • FW
    faith wilcox
    3 days ago
    1.0
    Was just at the mall and very highly disappointed in the stores that are in the middle of the hallways or the runways rather that sell the hair irons! The lady yelled at me because I told her no I wasn't interested and the gentleman that was with her told me I couldn't afford it and started screaming and swearing at me! Very rude very disappointed in West farm to have these people be able to talk to customers that way
  • KV
    karnati viplav
    Feb 22, 2026
    5.0
    I recently hired Union Masonry & Waterproofing for a brick step rebuild and I couldn’t be happier with the results. The team was professional, on time, and explained everything clearly before starting the work. The craftsmanship is top quality and the steps look brand new. They kept the job site clean and finished the project exactly when they said they would. If you’re looking for reliable masonry work in the Boston area, I highly recommend Union Masonry & Waterproofing. Great service, fair pricing, and excellent results!
  • LG
    Leonardo “LAGONZA” Gonzalez
    Feb 17, 2026
    5.0
    Somehow the only mall that still feels like a Mall and not some decaying memory of the before times.
  • 99
    9 9 9
    Feb 11, 2026
    4.0
    It's been an incredibly long time since I've been in this mall. Felt good to revisit. The 'You are here' button on the layout map we looked at, needs to be in standout colors like yellow or orange. Took us a while to find it. It was so dull, it blended in the background.
  • AT
    Adati Tarfa
    Feb 3, 2026
    5.0
    This is probably one of the livelier malls in Connecticut. Has some mid and high range stores. Also tons of good feeding and snacking options around.

Brand Certified Facts from Westfarms

Westfarms partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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