Customers consistently praised the staff for being helpful, knowledgeable, and attentive, with many specific mentions of individual employees like Matt, Alena, and Annie.
Trust and Reliability
Many customers expressed a strong sense of trust in the business, often returning for repairs and purchases, indicating a long-standing relationship with the store.
Product Quality
The quality of the jewelry and watches was frequently highlighted, with customers expressing satisfaction with their purchases and the craftsmanship involved.
Personalized Experience
Customers appreciated the personalized service and attention to detail, with staff going above and beyond to ensure a memorable shopping experience.
GP
Gautam Pirthiani
Jan 1, 2026
5.0
Had an amazing experience at Lux Bond & Green. Matt and Linda made my birthday truly memorable by allocating me my favorite Rolex! From start to finish, the service was exceptional and genuinely personal. They went above and beyond, and I couldn’t have asked for a better experience. This is a birthday I won’t forget—thank you both. I’ll definitely be back.
GP
Gordon Pearson
Dec 31, 2025
5.0
This was my first experience with Lux Bond & Green. Annie was professional and had a happy smile in her voice and a desire to help. The quality of the bracelet and quick delivery made it the best holiday shopping experience of the season. I will definitely be a repeat customer
RA
Raymond Albini
Dec 31, 2025
5.0
Years back, the reason I originally made a stop at Lux Bond & Green, was due to the fact they are a certified Tag Heuer certified repair center. I never would have thought that would result in me becoming a lifetime customer. Being a business owner in Waterbury, and the fact that my entire family is from Waterbury, has a great historical ties to the original location of M.A. Green on Bank Street, in Waterbury. I want to give a special thank you to Alena, who has always been very helpful, kind, compassionate, and knowledgeable, not only with my passion of watches by making some of my dreams come true, but by also helping me purchase great family heirlooms that will be remembered forever. I always have, and will continue to recommend Lux Bond & Green to anyone in need of any of the great items they offer.
LR
linda Russell
Dec 27, 2025
5.0
This is my fourth time at Lux, Bond & Green and the fourth time that Kristin has helped me. She always has a smile on her face. She’s very helpful, kind and knowledgeable. I only trust this jewelry store to bring my jewelry watches, etc. to get Fixed cleaned or whatever needs to be done. I also live in Las Vegas so I save all my items and bring them to this jewelry store. That’s how much I trust them and appreciate their service.
DS
David Sanchez
Dec 17, 2025
5.0
My experience with Lux Bond and Green was top notch. I visited and was immediately greated politely as I was looking at watches. Alena provided outstanding customer service and answered questions, was upfront with lead times and put my name down for several hard to get Rolex models. Fast forward some time, she kept in contact via text, to check in to make sure I was still interested in the models I asked for. Updated me frequently and then out of no where I received a text that my Batgirl , GMT master 2 on jubilee had arrived. I agreed to come in that day, but couldn't make it till right before close. Alena had all the paperwork ready , allowed me to handle payment quickly and I arrived as the store was closing and was treated like family. I will be a customer for life. My boss actually gave me a ride and they allowed him to come in and have the experience with me, and treated him the same. Thank you Alena and the Lux Bond Team for a unforgettable experience, I look forward to q long relationship! David Sanchez!
What products and services does Lux Bond & Green offer?
Lux Bond & Green is an official Rolex retailer authorized to sell and maintain Rolex watches, specializing in high-end jewelry and watches.
Where is Lux Bond & Green located?
Lux Bond & Green is located at 46 LaSalle Road, West Hartford, CT 06107, USA.
What are the operating hours of Lux Bond & Green?
Lux Bond & Green is open Monday through Saturday from 10:00 AM to 5:00 PM and is closed on Sundays.
How can I contact Lux Bond & Green by phone?
You can reach Lux Bond & Green at their main phone number: +1 860-521-3015.
Does Lux Bond & Green have a website where I can learn more?
Yes, you can visit their website at https://www.lbgreen.com/ for more information.
Which languages are spoken at Lux Bond & Green?
English is the primary language spoken at Lux Bond & Green.
What types of stores are located near Lux Bond & Green?
Nearby stores include jewelry stores like Store Fifty Two and Store 52, a building supply store (Precision Door Service), and a mobile phone store (AT&T Store).
Are there dining options near Lux Bond & Green?
Yes, several restaurants are nearby including The Friendly Toast (breakfast and brunch), More Italian Pasta Lab, J Rene Coffee Lasalle, Freshii, Savoy Pizzeria & Craft Bar, and Shish Kebab House of Afghanistan.
What nearby services might be useful for customers visiting Lux Bond & Green?
Nearby services include hair and beauty salons like Final Cut Sports Barbershop and Top Level Salon, as well as real estate agents such as Alyssa S Yoelson and Robin Gebrian Realtor.
What should visitors know about the time zone when planning a visit to Lux Bond & Green?
Lux Bond & Green operates in the America/New_York time zone, which is Eastern Time (ET).