Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Waterbury, CT location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
855 reviews
5 stars
460
4 stars
215
3 stars
102
2 stars
31
1 star
47
- ASAngela SherrillAug 10, 20255.0This location was really nice! The makeup area (jcpenny beauty)was clean.. and the girl working today was very nice! She was very helpful and she was not only helping us but another customer with ease! She was very patient and that was very much appreciated! Thank you for being kind
- TTTrinity Torres-EspinetJul 22, 20253.0I don't shop here the clothes are too expensive. I wouldn't recommend this store personally, but it is always in good condition . Employees seemed nice when I went there a couple of times.
- LRLauren RossiJul 3, 20251.0The store is supposed to close at 7pm. I parked my car in front of their store and went to leave the mall with my 4 year old daughter . It was pouring rain. They had the doors closed at 6:30! They would not let me in to walk to my car with my baby. I ha dto walk all around the mall outside with my daughter no umbrella , and all our merchandise we got from the mall is soaked and ruined . They ladies came up to the door and refused to open it. I said “you’re supposed to close at 7, it’s pouring rain” they said it wasn’t their problem and wouldn’t give me a reason why they closed half hour early. I’m never coming here again and those emplloyees should be fired . And all my stuff I purchased is ruined. Some of my shoes got wet, my daughter was. Crying.. so unprofessional! That’s why this mall has all its stores closed. I wil be calling corporate too.
Frequently Asked Questions About JCPenney
What products can I find at JCPenney in Waterbury, CT?
JCPenney in Waterbury offers a wide selection of kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
What are the store hours for JCPenney in Waterbury?
The Waterbury JCPenney is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does JCPenney Waterbury offer curbside pickup or in-store shopping?
Yes, JCPenney Waterbury offers both curbside pickup and in-store shopping options for customer convenience.
What payment methods are accepted at the JCPenney in Waterbury?
They accept American Express, Check, Discover, MasterCard, and Visa for payments.
Is the JCPenney store in Waterbury wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for all customers.
Can I find beauty products and services near JCPenney in Waterbury?
Yes, Sephora inside JCPenney offers beauty products and there are nearby beauty salons like Miracle Eyebrows and 90's Nails for services.
What dining options are available near JCPenney in Waterbury?
Nearby dining options include The Coffee Bean and Tea Leaf, Villa Italian Kitchen, Sicilian Delight, Cinnabon, and Charleys Cheesesteaks for a variety of choices before or after shopping.
Are there other clothing stores near JCPenney in Waterbury for more shopping variety?
Yes, nearby clothing stores include H&M, Aéropostale, 718Baddie, Old Navy, and Hot Topic, offering a wide selection of styles.
Where is JCPenney located in Waterbury, and what is the shopping center name?
JCPenney is located at 525 Union St, in the Brass Mill Center shopping mall in Waterbury, CT 06706.
How can I contact JCPenney Waterbury for customer service?
You can contact JCPenney Waterbury by phone at +1 203-575-1395 or toll-free at +1 800-322-1189. You can also visit their website or social media pages for more information.