The staff consistently received praise for being friendly, knowledgeable, and attentive, with many customers highlighting individual employees like Tiffany, Stacia, and Rashida for their exceptional service.
Professionalism
Customers noted the high level of professionalism exhibited by the staff throughout the buying process, making them feel valued and respected.
Atmosphere
The store was described as welcoming and pleasant, contributing to a relaxed shopping experience without pressure to make purchases.
Product Knowledge
Staff demonstrated extensive knowledge about watches and jewelry, effectively answering customer questions and providing helpful recommendations.
Overall Experience
Many customers expressed satisfaction with their overall shopping experience, indicating they would return and recommend the store to others.
GS
George Simons
4 days ago
5.0
I stop into Lux Bond & Green whenever I’m at Mohegan Sun Casino to browse the Rolex cases. A few months ago, a Sales Professional there encouraged me to officially log my preference which I did without any expectation of hearing back. Well, I recently received a call from Hayley, who had originally logged my preference, letting me know that the model I had enquired about was available and asked if was still interested. I wasted no time in getting to LB&G to pick up my new Rolex. Hayley answered every question that I had, sized the bracelet multiple times and didn’t let me leave without making sure the fit was absolutely perfect. Incredible customer service and all in all, I give this a 10-out-of-10 experience. I’m looking forward to the next one at LB&G.
PS
Paul S
Nov 8, 2025
5.0
This is my favorite LB&G location. I am always impressed by the warm and hospitable nature of the employees especially Hayley, who is my go to person. Thank you Bonnie and Hayley for your help with my last purchase.
CS
Charles Sepulveda
Nov 2, 2025
5.0
Very wonderful staff and nice place which is fun to just pop in from time to time to see what they have for rolex. They also have fine pieces of other great brands and they were able to help my wife get a nice ring from Roberto Coin! Thanks Rashida!
GG
G
Oct 29, 2025
5.0
Awesome service and very transparent through the buying process. Great and timely communication with no pressure to buy care plans or post sale warranties. Will definitely return to buy additional items. Thank you James, Stacia, and Rashida!!
KS
Kostas Sousoulas
Oct 24, 2025
5.0
The absolute best place to shop for watches and jewelry. You truly feel like family. 10 stars!
What products and services does Lux Bond & Green offer?
Lux Bond & Green is an Official Rolex Retailer authorized to sell and maintain Rolex watches.
Where is Lux Bond & Green located?
Lux Bond & Green is located at 1 One Mohegan Sun Boulevard, Uncasville, CT 06382, USA.
What are the operating hours of Lux Bond & Green?
Lux Bond & Green is open Monday and Tuesday from 11:00 AM to 5:00 PM, Wednesday through Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What is the contact phone number for Lux Bond & Green?
You can contact Lux Bond & Green by calling +1 860-862-9900.
Which languages are spoken at Lux Bond & Green?
English is spoken at Lux Bond & Green.
Is there an official website to learn more about Lux Bond & Green?
Yes, you can visit their website at https://www.lbgreen.com/ to get more information.
What type of store is Lux Bond & Green?
Lux Bond & Green is a watch store specializing as an Official Rolex Jeweler.
Are there dining options near Lux Bond & Green where I can eat before or after visiting?
Yes, nearby dining options include Summer Shack for seafood and American dishes, Johnny Rockets for burgers and sandwiches, and Sushi Koya for Asian fusion and sushi.
What entertainment venues are near Lux Bond & Green that customers might enjoy?
Nearby entertainment options include The Cabaret Theatre for performing arts and music and the Casino of The Earth and Mohegan Sun resort for gaming and shows.
Can customers combine their visit to Lux Bond & Green with shopping at nearby retail stores?
Yes, customers can also visit nearby retail stores such as Charlotte Tilbury, COACH, Chico's, and the Le Creuset Boutique during their trip to Lux Bond & Green.