The staff at Lux Bond & Green consistently received praise for their exceptional customer service, being described as friendly, knowledgeable, and attentive.
Welcoming Atmosphere
Customers frequently noted the warm and welcoming environment of the store, making them feel valued and appreciated during their visits.
Professionalism
Many reviews highlighted the professionalism of the staff, with specific mentions of their patience and willingness to answer questions thoroughly.
Product Knowledge
The employees demonstrated a high level of product knowledge, which contributed to a positive shopping experience for customers.
Overall Experience
Overall, customers expressed high satisfaction with their experiences, often recommending the store to others and indicating a desire to return.
DS
Dominique Sita
2 days ago
5.0
This is mine & my husbands go to spot for watches. Selena is amazing! We first started working with her when I wanted a specific Rolex for my then fiancé for our wedding. She put me on the list and the watch came within five months. They have a great selection of watches in the store to try on. They also have a lot of beautiful jewelry in store.
NW
Nikolaos Franklin (Talking Watches)
Feb 25, 2026
5.0
Rashida was absolutely exceptional during our visit to Lux Bond & Green at Mohegan Sun. From the moment we walked in, she made us feel genuinely welcomed and took the time to understand exactly what we were looking for. Her knowledge of the brand, attention to detail, and willingness to answer every question made the entire experience feel personal rather than transactional.
She was patient, professional, and truly passionate about what she does, which made trying on the watch even more special. I sincerely appreciate her time, transparency, and warm personality. We look forward to working with her again in the future.
JC
John C
Feb 24, 2026
5.0
My experience at Lux Bond and Green at Mohegan Sun was great! Tiffany and James were so professional and attentive from the time I walked in, to handling the sale and fitting my watch. I look forward to seeing you both again.
MP
Matthew Pascucci
Feb 21, 2026
5.0
I had a really great experience at Lux Bond & Green at the Rolex boutique in Mohegan Sun. Rashida was so helpful and easy to work with. She answered all of my questions, never made me feel rushed, and was just genuinely kind throughout the whole process.
The manager was also incredibly nice and welcoming. You can tell they both really care about their customers and want you to have a good experience, not just make a sale. It made the whole visit enjoyable, and I’m very grateful for their help. I would definitely recommend stopping in and working with Rashida and the team.
PS
patel shashwat
Feb 10, 2026
5.0
I bought my first Tag heuer watch from here experience was great and the watch is amazing and very usefull i wear it everyday. I was rooting rolex but I am guessing I was not accepted “” so I think I will not buy Rolex since I would prefer watches that levitate towards you naturally without any judgement and socio-economic status. As the saying goes “Chosen, not chased. “
What products and services does Lux Bond & Green offer?
Lux Bond & Green is an Official Rolex Retailer authorized to sell and maintain Rolex watches.
Where is Lux Bond & Green located?
Lux Bond & Green is located at 1 One Mohegan Sun Boulevard, Uncasville, CT 06382, USA.
What are the operating hours of Lux Bond & Green?
Lux Bond & Green is open Monday and Tuesday from 11:00 AM to 5:00 PM, Wednesday through Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What is the contact phone number for Lux Bond & Green?
You can contact Lux Bond & Green by calling +1 860-862-9900.
Which languages are spoken at Lux Bond & Green?
English is spoken at Lux Bond & Green.
Is there an official website to learn more about Lux Bond & Green?
Yes, you can visit their website at https://www.lbgreen.com/ to get more information.
What type of store is Lux Bond & Green?
Lux Bond & Green is a watch store specializing as an Official Rolex Jeweler.
Are there dining options near Lux Bond & Green where I can eat before or after visiting?
Yes, nearby dining options include Summer Shack for seafood and American dishes, Johnny Rockets for burgers and sandwiches, and Sushi Koya for Asian fusion and sushi.
What entertainment venues are near Lux Bond & Green that customers might enjoy?
Nearby entertainment options include The Cabaret Theatre for performing arts and music and the Casino of The Earth and Mohegan Sun resort for gaming and shows.
Can customers combine their visit to Lux Bond & Green with shopping at nearby retail stores?
Yes, customers can also visit nearby retail stores such as Charlotte Tilbury, COACH, Chico's, and the Le Creuset Boutique during their trip to Lux Bond & Green.
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