Brand Certified
JCPenney
4.1(1004 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
5065 Main St, Trumbull, CT
06611, United States
Certified by JCPenney • Mar 01, 2026
(203) 374-7612
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/ct/trumbull/clothing-stores-trumbull-ct-2232.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Trumbull, CT location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.1
1,004 reviews
5 stars
534
4 stars
242
3 stars
110
2 stars
39
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service experiences, including rude staff and unhelpful management.
Store Conditions
Customers frequently complained about uncomfortable shopping conditions, particularly the lack of air conditioning and long wait times at checkout.
Product Availability
While many customers appreciated the variety of products and good deals, there were complaints about the availability of items and confusion regarding online orders.
Staffing Issues
Several reviews noted insufficient staffing, leading to long lines and inadequate customer assistance.
- VSVincent Scarlata2 days ago1.0Their phone responses are horrible! I’ve been trying to call the Trumbull store for 3 days to get anybody on the phone for a question! It’s almost to the point of ridiculous! I’ve called AM at opening, at noonish and evenings and no matter what extension I key up, no matter what time of day, no one answers!! 3 days!!!!! I like Penny’s products but their service is horrible!!!
- ASAndrew SteinFeb 21, 20261.0Poor customer service waited an extended amount of time for assistance
- WGWilliam GarnesFeb 18, 20264.0Good selection of jewelry for men and women, plus all of the great prices that you have come to expect from this well known retailer
- JJJonathanFeb 5, 20261.0It ok
- MJMark Passero Jr.Jan 10, 20265.0Great deals here!
Frequently Asked Questions About JCPenney
What are the main product categories available at JCPenney in Trumbull, CT?
JCPenney offers a wide variety of products including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the opening hours for JCPenney in Trumbull?
JCPenney is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does the JCPenney in Trumbull offer curbside pickup or in-store shopping?
Yes, this JCPenney location offers both curbside pickup and in-store shopping for customer convenience.
Which payment options are accepted at JCPenney in Trumbull?
JCPenney accepts American Express, Discover, Mastercard, Visa, and payment by check or debit card; cash is not required exclusively.
Is the JCPenney store in Trumbull wheelchair accessible?
Yes, the store has a wheelchair-accessible entrance to accommodate all customers.
Are there any beauty stores near JCPenney in Trumbull?
Yes, within the vicinity you'll find SEPHORA inside JCPenney, Moda Salon, Diva Nails & Spa, Comfort Spot, Benefit Cosmetics BrowBar, and Claire’s for all your beauty needs.
Where can I enjoy a coffee break near JCPenney in Trumbull?
Nearby coffee shops include Starbucks and Dunkin', both offering great options for a quick coffee or snack before or after your shopping trip.
What other clothing stores are located near JCPenney in Trumbull?
You can find several clothing stores such as Victoria's Secret, H&M, Windsor Fashions, EbLens, J.Jill, The Children’s Place, RUUM American Kids Wear, and Finish Line near JCPenney.
Is there a place to eat near JCPenney at Trumbull Shopping Park?
Wahlburger’s is a nearby burger restaurant where you can enjoy a meal or snack during your visit to the shopping park.
How can I contact the JCPenney store in Trumbull for inquiries or support?
You can call the store directly at +1 203-374-7612 or use the toll-free number 1-800-322-1189 for assistance.
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website