lululemon

Reviews

• RL

  Robyn Lucas

  Feb 8, 2026
  1.0
  The racial profiling at this store is SAD ! I Came into this store For a pickup order , when I entered the store there was a BALD Caucasian SECURITY GUARD at the door entrance supposedly watching the store while others shopped . I stand in line to pick up my online order , he then walks up to the checkout lane and stand exactly where I’m standing at . He basically was silently letting me know he was watching me. Meanwhile there are others in the store . He continues to stare me down and then try to look at my id once I gave it to the cashier to find my order . Real question here …. Is the security guards only for colored people ? He’s steady watching somebody who already paid for their items and already in checkout rater than standing by the entrance in case people decided to steal since they see him only paying attention to the black people . Don’t shop here if you are black you will be discriminated against despite how much money you have !
• PP

  Paige

  Jan 25, 2026
  1.0
  Topic: Racial profiling + horrible customer service!! Ive been debating on if I should say something but the more I sit on it what hapened in this store was completely unacceptable! On January 1st I came into lululemon, me along with 3 other feiends. I seen cute keychain started looking for the line, it was confusing to see who was in the line and who wasnt due to the products also being incorporated in the line so i was unsure who was / wasnt in the line. A worker came up to mein a hurry and asked if i needed help and jus kept staring at me and my friends. I knew this wasnt a genuine “Do you need help with anything” from her tone and how she continued to act afterwards. From then I put the keychain down and continued to look around the store where she followed me and my friends all around the store as if she was accusing us of being mischievous, keep in mind we always support this store, multiple items and all! We started to talk to a worker on what was going on and the lady approached again stating she was doing her job by calling for backup on her walkie talkie when we were walking around and then following only us around the store when there was 1. many others and im sure she had another job to do than following around people for the color of their skin!!
• LB

  LA Be

  Dec 4, 2025
  1.0
  After waiting for over a week for the Black Scuba Hoodie it was defective. I went to this location to return the item. This should’ve been a simple process, or you would think it would be. The male associate did not listen to what I asked and then after a long winded explanation from him he never needed the credit card for the return. I asked for a manager and instead a team lead came over Kristi; who was equally rude and showed zero respect & didn’t listen to what I was asking but instead thought I was interested in what she thought she was going to explain to me. I nearly asked when the store manager Kayla would be in, but KRISTI decided she was going to be the boss instead. Prime example when you give power to an individual who needs more coaching and training. I will be returning everything I just bought for Christmas and go to ALO. I know I won’t be treated the way Lululemon believes it to be ok to be treated by the team lead KRISTI or the male associate.
• KP

  Kristen Pinsonneault

  Oct 28, 2025
  5.0
  Friendly staff and quality products.
• RR

  Roberto Rodriguez

  Oct 26, 2025
  5.0
  Kayla was exceptional and her genuine care for service is second to none.

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