Business Details
About
Shopping Mall
More than a mall, The SoNo Collection goes beyond brick-and-mortar—serving as an active member of the Norwalk community with involvement in the arts, culture, and the development of the waterfront.
Location
Hours
Reviews
4.3
1,700 reviews
5 stars
1,068
4 stars
334
3 stars
139
2 stars
49
1 star
110
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The mall is frequently praised for its cleanliness and well-maintained facilities.
Store Variety
Customers express disappointment over the limited selection of stores and dining options available.
Parking Issues
Parking is noted as convenient but confusing for first-time visitors, with complaints about strict enforcement and high fees.
Customer Service
Mixed reviews on customer service, with some staff being described as helpful while others are reported as rude and unprofessional.
Dog Policy
The mall's dog-friendly policy receives mixed feedback, with some customers enjoying it while others find it problematic.
- LLLX3 days ago5.0This place is huge. I LOVE the food there serve in between stores, especially the udon place. It wasn’t too hard navigating my way around. It’s not too crowded.
- JBJamila BannisterNov 8, 20254.0Twas a quiet mall despite being fairly large. I got a few good buys in Bloomingdale's and Bath and Body Works. The Gelato was good too.
- CBChris BrownNov 5, 20255.0Great retailers and staff!!!
- NENaomi EnidOct 30, 20251.0Bad experience with the security person This mall you can’t record videos or take a photo No policy around or signs saying that No coming back again
- BBBeau BrasseauxOct 28, 20255.0This mall is exceptionally clean and well-maintained, a quality rarely encountered on the East Coast.
Frequently Asked Questions About The SoNo Collection
What is The SoNo Collection?
The SoNo Collection is a shopping, dining, art, and entertainment destination located in South Norwalk, Connecticut, actively involved in the Norwalk community and waterfront development.
Where is The SoNo Collection located?
It is located at 100 N. Water St., Norwalk, CT 06854, USA.
What are The SoNo Collection's hours of operation?
Monday to Thursday: 11:00 AM to 8:00 PM; Friday and Saturday: 10:00 AM to 8:00 PM; Sunday: 11:00 AM to 7:00 PM.
What types of products can I find at The SoNo Collection?
You can find women's and men's clothing, shoes, jewelry, luggage, boots, jackets, shirts, pants, hats, housewares, electronics, toys, and sporting goods.
Since when has The SoNo Collection been operating?
The SoNo Collection was established in 2019.
Where can I find a directory of the stores and restaurants in The SoNo Collection?
You can browse the directory of stores and restaurants on their website at https://www.thesonocollection.com/en/directory/.
What nearby shopping options are available around The SoNo Collection?
Nearby shopping options include Sono Lifestyle Mall (furniture store), Clarks (shoe and clothing store), Kay Jewelers (jewelry store), Emporio Armani (boutique clothing), and Amazon 4-star (department store).
Are there nearby beauty and spa services near The SoNo Collection?
Yes, nearby beauty and spa options include Adam Manning (barber), Charlotte Tilbury (cosmetics), SPACE.NK.apothecary (beauty salon), and Skull and Combs Company SoNo (hair salon and barber).
What dining options are available near The SoNo Collection?
Nearby dining options include Sono Ramen (Japanese and noodles restaurant) and Yard House (American restaurant and bar).
Can I visit nearby entertainment or fitness venues after shopping at The SoNo Collection?
Yes, you can visit D1 Training Norwalk for fitness training or explore concert venues within The SoNo Collection itself for entertainment.