More than a mall, The SoNo Collection goes beyond brick-and-mortar—serving as an active member of the Norwalk community with involvement in the arts, culture, and the development of the waterfront.
The mall is frequently praised for its cleanliness and well-maintained facilities.
Parking Issues
Many customers expressed frustration with the parking situation, citing confusion and high fees.
Store Variety
There are mixed reviews about the variety of stores, with some customers feeling there are not enough options.
Dog Policy
The mall's pet-friendly policy received criticism, with several customers expressing discomfort with dogs inside the shopping area.
Dining Options
Feedback indicates a lack of quality dining options, with many customers wishing for better food choices.
JG
Jessica Garcia
Feb 19, 2026
5.0
New to town and have been enjoying this beautiful mall. Great walking space and super clean !
SH
Sarah Henao
Feb 16, 2026
1.0
Not a big fan of this mall. It’s too small and mind you-the parking situation is horrendous. The parking garage is so confusing and the arrows are not painted well. You can barely see the arrows. Also most cars go the wrong way because they are confused too. There is no good restaurants and for some reason the good ones keep getting shut down. Not a fan of this mall.
ML
Mikeyy Lunarezz
Feb 15, 2026
5.0
I came across this mall on YT and it caught my attention so I made the trip from NYC. 1st parking is only $1/hrs with multiple levels available. You have the option to pay by scanning QR code which takes you to the app or using the machines available in multiple parts of the mall. I recommend using the machine due to the app/website can lag, it took me a fe tries to process my payment. There 3 levels of shopping with most of the stores located on the 1st & 2nd floors. Keep in mind there's no actual food court here but you'll find a spots spots on the top level to grab something to eat including a Starbucks & haagen dazs. You'll find a decent selection of stores including favorites like bloomingdales & Nordstrom. There's a small arcade with VR here, there plenty of places to sit and relax . Overall its a beautiful mall which was built less than 10 Years ago. Mall is clean along with the restrooms Definitely worth the visit.
RC
rossana colangelo
Feb 12, 2026
3.0
Nice mall that should not allow pets. Despite having a pet relief area, I was at the mall last week and witnessed a dog relieving itself on the carpet. The owner made no attempt to clean it but instead, just walked away. This is what you're stepping on when you walk through Sono Mall.
TT
Tori
Feb 1, 2026
4.0
It's so nice to have a large indoor dog friendly place to walk dogs around and do some shopping during the winter! I would love this place to stay dog friendly. Please please consider adding cleaning stations for pet accidents on every floor. There were lots of accidents all over the place. Our own dog unfortunately had a small accident on the second floor and there was no cleaning supplies to clean it. We ended up going to the bathroom to get paper towels and soap to clean it. It was also on a Sunday and there was no janitorial services available that we could tell.
Frequently Asked Questions About The SoNo Collection
What is The SoNo Collection?
The SoNo Collection is a shopping, dining, art, and entertainment destination located in South Norwalk, Connecticut, actively involved in the Norwalk community and waterfront development.
Where is The SoNo Collection located?
It is located at 100 N. Water St., Norwalk, CT 06854, USA.
What are The SoNo Collection's hours of operation?
Monday to Thursday: 11:00 AM to 8:00 PM; Friday and Saturday: 10:00 AM to 8:00 PM; Sunday: 11:00 AM to 7:00 PM.
What types of products can I find at The SoNo Collection?
You can find women's and men's clothing, shoes, jewelry, luggage, boots, jackets, shirts, pants, hats, housewares, electronics, toys, and sporting goods.
Since when has The SoNo Collection been operating?
The SoNo Collection was established in 2019.
Where can I find a directory of the stores and restaurants in The SoNo Collection?
You can browse the directory of stores and restaurants on their website at https://www.thesonocollection.com/en/directory/.
What nearby shopping options are available around The SoNo Collection?
Nearby shopping options include Sono Lifestyle Mall (furniture store), Clarks (shoe and clothing store), Kay Jewelers (jewelry store), Emporio Armani (boutique clothing), and Amazon 4-star (department store).
Are there nearby beauty and spa services near The SoNo Collection?
Yes, nearby beauty and spa options include Adam Manning (barber), Charlotte Tilbury (cosmetics), SPACE.NK.apothecary (beauty salon), and Skull and Combs Company SoNo (hair salon and barber).
What dining options are available near The SoNo Collection?
Nearby dining options include Sono Ramen (Japanese and noodles restaurant) and Yard House (American restaurant and bar).
Can I visit nearby entertainment or fitness venues after shopping at The SoNo Collection?
Yes, you can visit D1 Training Norwalk for fitness training or explore concert venues within The SoNo Collection itself for entertainment.
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Certified March 01, 2026Yext Knowledge Graph
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