Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Manchester, CT location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
820 reviews
5 stars
399
4 stars
218
3 stars
119
2 stars
33
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some employees being friendly and helpful, while others are reported as rude or unresponsive.
Store Condition
Many reviews mention that the store is often messy and disorganized, with complaints about cleanliness in areas like the bathrooms.
Product Availability
Customers expressed disappointment with the limited selection of products, particularly in men's and children's clothing.
Checkout Experience
Numerous reviews highlight long wait times at checkout due to insufficient staffing, leading to frustration among customers.
Positive Shopping Experiences
Despite the issues, some customers reported positive experiences, particularly with specific employees and during sales events.
- MLMelody LinnellJan 2, 20263.0There coupons aren't good on anything. What good are they?
- TTTamDec 23, 20251.0I had a terrible experience attempting to take holiday photos with my dogs at your Manchester, CT location. I had a 10am appointment and waited over 2 hours and was not assisted or my photos taken. The staff continued to tell me I next as other groups went ahead of me. I decided to leave due to the poor service. Upon exiting one member of the staff mentioned the cancellation fee as if my experience wasn’t bad enough. I was excited to take photos this holiday and the experience I encountered really ruined my day, the joy of childhood memories, and a new memory with my pups.
- VFv fisherDec 20, 20253.0went with a friend to take photos— employees were super sweet and really made the experience worthwhile but we waited an hour and a half past our appointment time :(
- GMGianna MannettiDec 13, 20251.0How are you going to advertise for a kids zone event that starts at 11 and you are out of kits by 11:04am? A big disappointment for two little boys who were driven 35 minutes to be here. Do better
- NKNagesh KamannaOct 21, 20255.0Best place for shopping bag and accessories
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Manchester, CT?
You can find a wide variety of products including kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the operating hours of JCPenney in Manchester?
JCPenney is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney in Manchester offer curbside pickup and free shipping?
Yes, free shipping and curbside pickup are available at this JCPenney location.
Are there any wheelchair accessible entrances at JCPenney Manchester?
Yes, JCPenney Manchester has wheelchair accessible entrances for customer convenience.
What payment methods does JCPenney Manchester accept?
JCPenney accepts American Express, Mastercard, Visa, Discover, and checks. They also accept debit cards and do not require cash only.
Where is JCPenney located within Manchester, CT?
JCPenney is located at 344 V Buckland Hills Dr, Suite 7000, inside the Shoppes at Buckland in Manchester, CT 06042.
Are there any nearby clothing stores around JCPenney Manchester?
Yes, nearby clothing stores include Men's Wearhouse, New York & Company, Hollister, and K-Barbs Boutique, offering you a variety of styles and options when shopping in the area.
Which nearby places can I visit for dining close to JCPenney Manchester?
You can visit Gloria Jeans Coffees, Panera Bread, Charleys Philly Steaks, China Wok, and Taco Bell for a range of dining options from coffee to fast food near JCPenney.
Are there entertainment options near JCPenney Manchester?
Yes, you can enjoy entertainment at All In Adventures Escape Rooms for interactive fun, or visit Hartford Funny Bone for comedy shows and live performances nearby.
Can I shop for shoes and jewelry near JCPenney Manchester?
Certainly! Nearby shoe stores include Payless ShoeSource and The Sneaker Company. For jewelry, you can visit Belden Jewelers and Zales, all conveniently located close to JCPenney.