Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Manchester, CT location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
814 reviews
5 stars
399
4 stars
219
3 stars
114
2 stars
33
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including long wait times and unhelpful staff.
Store Condition
The store was frequently described as messy and unorganized, with complaints about cleanliness in various areas.
Product Selection
Customers noted a limited selection of items, particularly in men's and women's clothing, leading to disappointment.
Positive Experiences
Despite the negatives, some customers praised specific employees for their helpfulness and positive interactions.
Pricing and Sales
Customers appreciated the good prices and sales available, although some felt prices were still high for certain items.
- NKNagesh KamannaOct 21, 20255.0Best place for shopping bag and accessories
- FGfif825hid ;gar'qidSep 24, 20255.0Good prepared food section.
- AOAlex OrtizSep 23, 20251.0I was in there the other day Store’s god awful completely empty and a mess No associates to be found anywhere to help or check out only downstairs in the.com desk was one person, but that was returns. Anyways, I used to be a customer shopping all the time in JCPenney, but in the past year, it’s all gone downhill The worst part about it is the area where all the home decor and outside accessories used to be so neat and clean as well as the men’s department. Both are trashed now., The store manager is definitely incompetent to the position. She has no idea what she’s doing she just yells at the associates to get something called credit and surveys and then shrugs off angrily she should definitely not be in charge of that store. she needs to go back to training or and real evaluate her entire self I don’t know when she came on, but I do remember the old (MANAGER) he was very nice very helpful very friendly. Not sure why he left but corporate did a terrible job by finding this replacement. Shame on JCPenney, and for the way Your Store Manager’s treat your associates. Better yet She should quit her job and do something that she has more knowledge in
- RRRCSep 17, 20252.0Shell of what it used to be. Nothing for menswear. Maybe a total of 4 racks. Dont waste your time
- SESarah's EmporiumAug 25, 20253.0Very hard to find woman's jeans. Selection is sparse and the old lady at checkout was kind of rude. I can see why the company as a whole is failing..
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Manchester, CT?
You can find a wide variety of products including kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the operating hours of JCPenney in Manchester?
JCPenney is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney in Manchester offer curbside pickup and free shipping?
Yes, free shipping and curbside pickup are available at this JCPenney location.
Are there any wheelchair accessible entrances at JCPenney Manchester?
Yes, JCPenney Manchester has wheelchair accessible entrances for customer convenience.
What payment methods does JCPenney Manchester accept?
JCPenney accepts American Express, Mastercard, Visa, Discover, and checks. They also accept debit cards and do not require cash only.
Where is JCPenney located within Manchester, CT?
JCPenney is located at 344 V Buckland Hills Dr, Suite 7000, inside the Shoppes at Buckland in Manchester, CT 06042.
Are there any nearby clothing stores around JCPenney Manchester?
Yes, nearby clothing stores include Men's Wearhouse, New York & Company, Hollister, and K-Barbs Boutique, offering you a variety of styles and options when shopping in the area.
Which nearby places can I visit for dining close to JCPenney Manchester?
You can visit Gloria Jeans Coffees, Panera Bread, Charleys Philly Steaks, China Wok, and Taco Bell for a range of dining options from coffee to fast food near JCPenney.
Are there entertainment options near JCPenney Manchester?
Yes, you can enjoy entertainment at All In Adventures Escape Rooms for interactive fun, or visit Hartford Funny Bone for comedy shows and live performances nearby.
Can I shop for shoes and jewelry near JCPenney Manchester?
Certainly! Nearby shoe stores include Payless ShoeSource and The Sneaker Company. For jewelry, you can visit Belden Jewelers and Zales, all conveniently located close to JCPenney.