Tiffany & Co.

Reviews

• KD

  Katey Desimone

  Feb 6, 2026
  1.0
  I received a beautiful heart necklace for Christmas, that I absolutely loved. After a few days of wearing it, maybe just over a week it’s started to tarnish extremely bad, turned literally black. I cleaned it with my jewelry cleaner/wipes and it looked brand new. About two days later it was back to black. It was a constant battle that I finally told my Bf and we brought it back to Tiffany, just before the 30days was up. At the store the woman tried to give me a hard time saying it was the cleaner I was using, and that she’s gone over a year wearing hers without cleaning it once… I don’t know if it’s cause I look young or what, but I said ummm, if it never tarnished in the first place I would never have had to clean it. None of my other jewelry tarnishes this quick or dark. She then told me it’s not in resealable condition and can’t take it back… I said what? Your product that was 500+ dollars didn’t make it more than a few days… long story short after going back and forth and she disappearing for a long time only to come out and to have cleaned it and still tried to get me to keep it, she finally accepted it and refunded me. Had she been nicer, and offered to give me a new set of 30days, I would have tried “her cleaning” solution. But she didn’t, she just gave me a hard time, tried to blame me, and honestly no reason expensively priced jewelry tarnishes faster than cheap stuff. Sad you don’t have better customer service or quality.
• AT

  Adati Tarfa

  Feb 3, 2026
  5.0
  Love that the store had some of the staple items.
• NO

  Nick Ouellet

  Dec 17, 2025
  1.0
  If I'm spending thousands on jewelry, u shouldn't be waiting to pick up
• SG

  Shelly g

  Oct 2, 2025
  3.0
  My husband got me a push present and I loved it at first then one of the problems became loose and I almost lost the stone. Very disappointed in the quality but the customer service was fantastic. So I’m 50/50 on this review