Nordstrom Westfarms

4.3
1027 reviews

About

Department StoreClothing StoreShoe StoreCosmetics StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreNordstrom
Discover an amazing selection of men's, women's, and children's clothing, along with home décor and top-brand beauty products at Nordstrom Westfarms. Enjoy the convenience of in-store pick-up or curbside pickup – we'll bring your order out to you! Plus, take advantage of our gift boxes and gift packaging services to make your shopping even easier. This upscale clothing store provides personalized services like styling and alterations, ensuring an enjoyable shopping experience. Visit us to explore the latest trends from top brands and enjoy our exceptional customer service.

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Nordstrom Westfarms
600 Westfarms Mall, Farmington, CT
06032, United States

Hours

Reviews

4.3
1,027 reviews
5 stars
669
4 stars
184
3 stars
89
2 stars
31
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with many praising helpful and knowledgeable staff, while others report rude or dismissive behavior from certain employees.

Product Selection

Customers appreciate the variety and quality of products available, though some note limited inventory in specific categories.

Pricing

Prices are often described as high, leading some customers to feel that the value does not match the cost.

Store Experience

The store is generally viewed as clean and well-decorated, but some customers have reported issues with staff attentiveness and overall shopping experience.
  • EO
    Emily Oshinskie
    2 days ago
    4.0
    If you need a place to get your bra fitted, Nordstrom’s is it! The ladies over at the bra/lingerie section are very accommodating. And ask for Valentina - she has helped me twice - once when I was originally fitted for a bra & then after I put on some weight and needed a new fit. She guided me through every step of the bra buying & returning process & handled my return without a hiccup. The Chantelle bras which are so cute & lacy but allow enough coverage! They maybe a bit pricey at $68 a piece but last for awhile. And it’s a good sign when the employees admit to wearing Nordstrom’s own product as well. A good nod to the company.
  • CF
    C F
    6 days ago
    5.0
    Always professional, polite and expeditious.
  • JJ
    jedijmg
    Dec 31, 2025
    1.0
    I placed an order expecting to pick up same day per the website, only for Nordstrom to never confirm if pick up was ready. The next morning I got an email stating the item will be ready for pick up in five days. They never had the item I needed for same day pick up, they lied and the just figured they’d ship it.
  • TA
    Tamria Abijo
    Dec 30, 2025
    5.0
    Colin was exceptional and provided great customer service! I will be back!
  • LD
    Liz Duckrow
    Dec 27, 2025
    5.0
    I was hesitant about going to Nordstrom on the day after Christmas but it was actually a great experience. We saw our friend,Jack, menswear salesman supreme and purchased the pants my husband wanted. Win, win! Jack is retiring in 2 weeks after many years at Nordstrom. He is always personable, professional and engaged in helping you find exactly what you are looking for, be it a wedding suit or a flashy tie! Enjoy your retirement. JACK!!

Frequently Asked Questions About Nordstrom Westfarms

What types of clothing can I find at Nordstrom Westfarms?

Nordstrom Westfarms offers a wide selection of men’s, women’s, and children’s clothing including dresses, suits, accessories, and designer apparel from top brands.

Does Nordstrom Westfarms offer curbside pickup?

Yes, Nordstrom Westfarms provides convenient curbside pickup service to bring your order out to you.