Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Farmington, CT location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,273 reviews
5 stars
672
4 stars
336
3 stars
146
2 stars
40
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some staff members received praise for their helpfulness, many customers reported poor service, long wait times, and unprofessional behavior from associates.
Store Condition
The store was frequently described as messy and disorganized, with customers noting difficulties in finding items and long lines due to limited staff.
Product Quality
Customers appreciated the variety and quality of products, especially in clothing and home goods, but some expressed disappointment in the selection and quality of men's clothing.
Sales and Discounts
Many customers enjoyed the sales and discounts offered, finding good deals on a range of products, although some felt that clearance items were still above their budget.
Salon Experience
The salon received positive feedback, particularly for stylist KerryAnn, who was highly recommended for her attentive service and skill.
- SSSuckotacoOct 26, 20254.0This place has always been good and dear to me. Anytime I request help, I’m always getting the help needed to enjoy my experience. Pretty good staff, and a well organized mall for an old granny like me
- GCGeorgette CarrSep 27, 20255.0My experience at the jcpennys salon with my stylist Kerryann has been wonderful i recommend her to anyone who's looking for a stylist to maintain there hair in any styles she have been on the path of getting my hair back to heath and to growing it back. I'm loving my hair journey with her .for anyone looking i highly recommend KERRYANN
- MRMoises RomanSep 10, 20255.0Shoutout to Andy, Nelkin, & Blake! They were so helpful with our transactions. Not only helpful, but patient. They made a stressful shopping experience with my children a stressless checkout. Looking forward to coming back; I know seeing them will asure a great customer experience and service.
- IIIliana IsaulaAug 13, 20255.0Me encanta tiene muchos descuento y la ropa de muy buena calidad me encanta los accesorios para tu hogar y los set de camas son riquísimos y confortables
- MGMARSHA GRAYJul 25, 20255.0Well staffed and acknowledged by everyone.
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney Farmington, CT?
JCPenney Farmington offers a wide selection of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
What are the operating hours for JCPenney in Farmington, CT?
JCPenney is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney Farmington offer curbside pickup and free shipping?
Yes, JCPenney Farmington provides both free shipping and curbside pickup options for your convenience.
Which payment options are accepted at JCPenney in Farmington?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa for payments.
Is JCPenney Farmington accessible for customers with disabilities?
Yes, JCPenney Farmington has a wheelchair accessible entrance and public restrooms to accommodate customers with disabilities.
Where is JCPenney located within Farmington, CT?
JCPenney is located inside Westfarms Mall at 300 Westfarms Mall, Farmington, CT 06032.
Can I shop at JCPenney Farmington through a mobile app?
Yes, you can shop using the JCPenney App available on the Apple App Store for convenient access to coupons and shopping.
What nearby stores in Westfarms Mall can I visit alongside JCPenney?
Nearby stores include Pandora Jewelry, Claire's for fashion accessories and piercings, Swarovski for jewelry, and the AT&T Store for mobile phones and accessories, making it easy to shop for gifts or tech items along with your visit to JCPenney.
Are there nearby dining options when visiting JCPenney at Westfarms Mall?
Yes, you can enjoy dining at nearby places such as Master Wok, Marketplace Cafe, and Nordstrom Ebar Artisan Coffee, perfect for a meal or coffee break during your shopping trip.
What are some popular fashion stores near JCPenney at Westfarms Mall?
Popular nearby fashion stores include Urban Outfitters, Brooks Brothers, PacSun, Free People, and Lord & Taylor, offering a variety of styles and options to complement your JCPenney shopping experience.