Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Farmington, CT location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,282 reviews
5 stars
679
4 stars
337
3 stars
146
2 stars
40
1 star
80
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While some customers praised specific staff members for their helpfulness and friendliness, many reviews highlighted issues with unhelpful or rude employees, particularly in customer service and checkout.
Store Organization
Customers frequently noted that the store was messy and disorganized, making it difficult to shop, with complaints about limited fitting rooms and long wait times.
Product Selection
The store offers a wide selection of products at reasonable prices, but some customers expressed disappointment in the limited availability of certain sizes and styles.
Customer Service Issues
Numerous reviews mentioned poor customer service experiences, including long wait times for assistance and unresolved issues with orders and repairs.
- DDDennisJan 3, 20261.0Expect long lines. Only two checkouts in the entire store. Geez!
- HThannibal tenDec 21, 20254.0Great selections.
- CBCydonie BrownDec 18, 20255.0I love the hair salon selection
- BMB MDec 14, 20255.0Quick and friendly
- AVAmar VermaDec 13, 20255.0Very well organized. Good and wide collection for very reasonable prices. Friendly staff. Several different brands under the same roof with easy access to the mall itself. Sufficient parking.
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney Farmington, CT?
JCPenney Farmington offers a wide selection of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
What are the operating hours for JCPenney in Farmington, CT?
JCPenney is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney Farmington offer curbside pickup and free shipping?
Yes, JCPenney Farmington provides both free shipping and curbside pickup options for your convenience.
Which payment options are accepted at JCPenney in Farmington?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa for payments.
Is JCPenney Farmington accessible for customers with disabilities?
Yes, JCPenney Farmington has a wheelchair accessible entrance and public restrooms to accommodate customers with disabilities.
Where is JCPenney located within Farmington, CT?
JCPenney is located inside Westfarms Mall at 300 Westfarms Mall, Farmington, CT 06032.
Can I shop at JCPenney Farmington through a mobile app?
Yes, you can shop using the JCPenney App available on the Apple App Store for convenient access to coupons and shopping.
What nearby stores in Westfarms Mall can I visit alongside JCPenney?
Nearby stores include Pandora Jewelry, Claire's for fashion accessories and piercings, Swarovski for jewelry, and the AT&T Store for mobile phones and accessories, making it easy to shop for gifts or tech items along with your visit to JCPenney.
Are there nearby dining options when visiting JCPenney at Westfarms Mall?
Yes, you can enjoy dining at nearby places such as Master Wok, Marketplace Cafe, and Nordstrom Ebar Artisan Coffee, perfect for a meal or coffee break during your shopping trip.
What are some popular fashion stores near JCPenney at Westfarms Mall?
Popular nearby fashion stores include Urban Outfitters, Brooks Brothers, PacSun, Free People, and Lord & Taylor, offering a variety of styles and options to complement your JCPenney shopping experience.