Go! Retail Group is a privately owned company whose primary business is operating, building, and supporting seasonal specialty stores in shopping malls across the United State. Our three primary categories are calendars, games, and toys, and we have recently added books and candy!
We started with 62 stores, and today we distribute and replenish products to more than 1200 stores from our headquarters and three warehouses in Austin, Texas.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.