DSW Designer Shoe Warehouse

4.2
336 reviews

About

Shoe StoreFashion Accessories Store
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great. DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations. The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.

Details

  • DeliveryNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

DSW Designer Shoe Warehouse
1595 CT Route 71, Farmington, CT
06032, United States

Hours

Reviews

4.2
336 reviews
5 stars
174
4 stars
95
3 stars
33
2 stars
18
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customer service experiences were mixed; while many praised friendly and helpful staff, some reported negative interactions with specific employees.

Selection Variety

The store offers a wide selection of shoes, particularly for women, but several customers noted limited options for men's and children's shoes.

Pricing

Customers found prices to be fair, with good deals available, although some felt certain items were overpriced.

Store Condition

Feedback indicated that cleanliness and organization varied, with some locations described as messy and poorly maintained.

Shopping Experience

Many customers enjoyed their shopping experience, citing convenience and the ability to find desired items, though some expressed frustration with long checkout times.
  • BC
    Brittany Chalyce
    1 day ago
    1.0
    customer service is non existent here. The man at the counter who was at the register November 22 around 10:30ish am I won’t say his name for privacy concerns however you were so unwelcoming. There was no attempt to be cordial. I stated how are you mind you I wasn’t greeted at all no hi how are you nothing so I tried to make convo because that’s usually what is required when working in retail. He replied “good” very sharply and then exclaimed do you plan on buying that tv that When they interview someone. They want someone that represents the company but also is courteous. I used to work at dsw in my teen years so I know there is a level of energy they want you to bring. I couldn’t believe a manager was at the front during this interaction who had to step in and assist per my request. The issue has been reported thru the corporate level because it costs you nothing to be kind
  • JL
    John Lummis
    Oct 11, 2025
    5.0
    Got the work shoes I needed.
  • GT
    gwendolyn thomas
    Aug 20, 2025
    1.0
    When you use the ladies room, you cannot wash your hands because there's no water.And there's no soap and we don't wanna do decide to come on.It stays on for 2 seconds.How are you supposed to wash your hands with?That and it's not even hot
  • AM
    Astrid Marquez
    Aug 8, 2025
    5.0
    Very good service found exactly what I was looking for. Has same things as website just a bit overpriced but except that I enjoyed everything the shoes were very beautiful. I really recommend this store if you need shoes they have any size from kids to adults. 😇
  • LC
    Lidia Chatham
    Aug 2, 2025
    4.0
    Good experience ,found nice sneakers for my grandaughter with 25 % discount The .cashier was friendly & helpful

Frequently Asked Questions About DSW Designer Shoe Warehouse

What types of shoes can I find at DSW Designer Shoe Warehouse?

DSW offers over 25,000 pairs of designer shoes for men, women, and kids from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, and more.

Does DSW Designer Shoe Warehouse offer in-store pickup or delivery?

DSW offers in-store pickup but does not provide delivery services.