Customers consistently praised the staff for their exceptional service, knowledge, and attentiveness, making them feel valued and welcomed.
Product Knowledge
The staff demonstrated extensive knowledge about watches and jewelry, helping customers make informed decisions and providing valuable insights.
Repair Services
Many customers were satisfied with the repair services, noting the quality of work and the care taken with their items.
Personalized Experience
Customers appreciated the personalized attention and tailored experiences they received, often highlighting specific staff members for their dedication.
Selection Variety
Lenox Jewelers is recognized for its impressive selection of high-end watches and jewelry, catering to various customer preferences.
CC
Corie Citron
Nov 14, 2025
5.0
The best Cartier dealer ever!? Katharine was the most helpful and patient person and really helped me find the most practical yet fun timepiece for everyday wear!
MR
Marissa Ruggiero
Nov 7, 2025
5.0
I went to Lenox to try on a Cartier Tank and was helped by Katharine. She gave me the opportunity to try a variety of watches from Cartier to Omega to even Rolex. Katharine was very funny, kind, honest and patient and she never pressured me or made me feel like I couldn’t try on whatever interested me. She also sent me a Cartier cleaning kit in the mail as a gift after my purchase and there was a handwritten note. Katharine, you are absolutely incredible and you have my business for life. Thank you for making my experience feel so special!
FS
Frank Soto
Nov 1, 2025
5.0
Visited Lenox Jeweler today and purchased a Rolex for my wife for her birthday. Katharine assisted me with the selection and sale. She was great. Special thanks to Tony who also assisted me during the process. The staff at Lenox are the best. Highly recommend Lenox Jewelers to purchase your high end jewelry and watches.
AZ
Adeel Zubair
Oct 25, 2025
5.0
Had a chance to buy a watch from Laura, she was fantastic. Process was smooth start to finish
DL
Dylan L
Oct 17, 2025
5.0
Pleasant experience with Jake for an Omega battery replacement. He was knowledgeable and professional. The rest of the staff is as expected
Lenox Jewelers is part of the worldwide network of Official Rolex Retailers, authorized to sell and maintain Rolex Watches.
Where is Lenox Jewelers located?
Lenox Jewelers is located at 2500 Black Rock Turnpike, Fairfield, CT 06825, USA.
What are the opening hours of Lenox Jewelers?
Lenox Jewelers is open Tuesday to Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:30 PM, and closed on Mondays and Sundays.
How can I contact Lenox Jewelers?
You can contact Lenox Jewelers by calling +1 203-374-6157.
What types of products does Lenox Jewelers offer?
Lenox Jewelers specializes in watches, particularly Rolex watches, and also offers jewelry and watch maintenance services.
Does Lenox Jewelers have an official website?
Yes, the official website for Lenox Jewelers is https://www.lenox-jewelers.com/.
What nearby places can I visit along with Lenox Jewelers?
Nearby you can visit Fresh Flower Bar, a bar and flower shop, and Black Rock Coffee House, a cafe and restaurant, for a coffee or meal after your visit to Lenox Jewelers.
Are there any nearby places where I can get beauty services?
Yes, L&G Nail Salon nearby offers nail and beauty salon services, which can be a nice stop before or after visiting Lenox Jewelers.
Is there a place nearby where I can grab a quick bite or pizza?
Turnpike Pizza (Fairfield), an Italian restaurant and pizza place, is located close to Lenox Jewelers, ideal for a quick meal.
Are there any nearby gas stations or convenience stores?
Nearby gas stations include Wheels and Citgo, which also has a convenience store and breakfast options, useful if you're driving to Lenox Jewelers.