Lenox Jewelers

4.8
209 reviews

About

Watch Store
Lenox Jewelers is proud to be part of the worldwide network of Official Rolex Retailers, allowed to sell and maintain Rolex Watches.

Location

Lenox Jewelers
2500 Black Rock Turnpike, FAIRFIELD, CT
06825, United States

Hours

Reviews

4.8
209 reviews
5 stars
198
4 stars
2
3 stars
1
2 stars
1
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the exceptional service provided by the staff, highlighting their friendliness, knowledge, and willingness to go above and beyond.

Product Selection

Lenox Jewelers is noted for its impressive selection of high-end watches and jewelry, including brands like Rolex, Cartier, and Omega.

Personalized Experience

Many reviews emphasized the personalized attention and care customers received, making them feel valued and appreciated during their shopping experience.

Repair Services

The repair services offered by Lenox Jewelers received positive feedback, with customers expressing satisfaction with the quality of work and attention to detail.

Atmosphere

The store's welcoming and family-oriented atmosphere was frequently mentioned, contributing to a pleasant shopping experience.
  • JF
    joel friedman
    Dec 26, 2025
    5.0
    How often does the owner of a company drive to a customer’s house to make sure their Christmas gift is at their house on time? That is what makes Lenox so special to me. They fully understand the the importance and art of service! Well done Lenox!
  • IT
    Ignacio Torres
    Nov 25, 2025
    5.0
    I’ve been coming to Lenox for over three years, and every visit is always a pleasure. Whether I’m treating myself or getting Jake’s help to pick the perfect gift for my wife, the experience is consistently excellent.
  • CC
    Corie Citron
    Nov 14, 2025
    5.0
    The best Cartier dealer ever!? Katharine was the most helpful and patient person and really helped me find the most practical yet fun timepiece for everyday wear!
  • MR
    Marissa Ruggiero
    Nov 7, 2025
    5.0
    I went to Lenox to try on a Cartier Tank and was helped by Katharine. She gave me the opportunity to try a variety of watches from Cartier to Omega to even Rolex. Katharine was very funny, kind, honest and patient and she never pressured me or made me feel like I couldn’t try on whatever interested me. She also sent me a Cartier cleaning kit in the mail as a gift after my purchase and there was a handwritten note. Katharine, you are absolutely incredible and you have my business for life. Thank you for making my experience feel so special!
  • FS
    Frank Soto
    Nov 1, 2025
    5.0
    Visited Lenox Jeweler today and purchased a Rolex for my wife for her birthday. Katharine assisted me with the selection and sale. She was great. Special thanks to Tony who also assisted me during the process. The staff at Lenox are the best. Highly recommend Lenox Jewelers to purchase your high end jewelry and watches.

Frequently Asked Questions About Lenox Jewelers

What is Lenox Jewelers known for?

Lenox Jewelers is part of the worldwide network of Official Rolex Retailers, authorized to sell and maintain Rolex Watches.

Where is Lenox Jewelers located?

Lenox Jewelers is located at 2500 Black Rock Turnpike, Fairfield, CT 06825, USA.