Edible Arrangements

Reviews

• MJ

  Makailaa Jackson

  Feb 14, 2026
  1.0
  I am extremely disappointed and upset with how my Valentine’s Day order was handled. I placed an order for a box of strawberries around 2:30 PM on Valentine’s Day. I was not in a rush and expected the order to arrive sometime before the store closed at 8:00 PM. I knew it was a holiday so I knew they would be in high demand for orders. For the first few hours, I was patient. However, after 4–5 hours had passed, the order status still only showed that the store had received my order, with no indication that it was being prepared or delivered. For over 6 hours straight, the status never changed beyond “store received order.” Then, at 8:21 PM after the store had already closed I was suddenly notified that my strawberries had been delivered. I received no phone call, no email, and no notification indicating that the order had arrived. I immediately checked both my front and back doors and reviewed my camera footage. Nothing was delivered. It is extremely concerning that the order was marked as delivered only after the store closed, eliminating any chance for me to contact the store to resolve the issue. This behavior is very unprofessional and very unacceptable and feels intentional. After reading multiple reviews describing similar experiences, it is clear that this is not a one time situation. I expect this issue to be taken seriously and resolved immediately.
• OI

  Orlando Irizarry

  Feb 14, 2026
  1.0
  Worst place I ever dealt with online I got a error after trying to place my number was given no order number or tracking get a call 5 hours later saying my orders done I can’t get a refund I will never order from edible arrangements agin horrible 💯
• UK

  U. Knowlin

  Jan 11, 2026
  1.0
  I made an order over the phone around 12:30PM for a 1-hour delivery, and it’s been about 4 hours since I paid for the arrangement. I called 3 hours later for an update and was told that the arrangement would arrive within 20 minutes. My recipient still has not received the arrangement or any call from the delivery driver, nor have I. This location closes at 4PM and has been ignoring my calls since 3:30PM. My card has already been charged about $90 for the transaction, and I feel swindled. This is a disheartening experience as I’ve trusted and supported this brand for years. I called again at 3:50PM while typing this and my call was ignored again. I left a voicemail message, hopefully this can be rectified in a timely manner.
• KK

  Kenneth Kozee

  Dec 15, 2025
  2.0
  Didn't have any product to choose from , the strawberries they did have were old and not ripe ..very disappointing, got for a birthday present. A refund or Credit should be issued. Honestly a refund is better as i most likely wont be back.

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