Customers consistently praised the staff for their exceptional service, knowledge, and friendliness, particularly highlighting individuals like Ara, Casey, and Patricia.
Store Experience
The showroom received positive feedback for its beautiful design and welcoming atmosphere, enhancing the overall shopping experience.
Product Knowledge
Many reviews noted the staff's extensive knowledge about watches and jewelry, making customers feel informed and valued during their purchases.
Mixed Repair Experiences
While many customers had positive experiences, there were some complaints regarding repair services and communication issues related to watch availability.
PM
Philip Marin
Jan 4, 2026
5.0
Excellent experience with my watch purchase. Beautiful showroom, knowledgeable and helpful staff. Highly recommended
DD
Dominic DiDomenico
Jan 3, 2026
5.0
Had a phenomenal experience buying my first watch at Betteridge Vail, all thanks to Casey.
He was incredibly easy to work with—extremely knowledgeable, zero pressure, and clearly someone who really knows watches and enjoys what he does!
Casey took the time to walk me through different options, answered every question I had, and made the whole process feel comfortable.
I will absolutely make the trip back to Vail just to work with Casey again. 💯recommend Casey—and Betteridge!
RJ
Russel Jesski
Jan 3, 2026
5.0
Casey and the Betteridge team were fantastic. As soon as I walked in Casey offered a friendly greeting and I asked him about a particular timepiece, which is very hard to find currently. Thankfully they had it in stock for a week. Looking forward to future purchases from him.
MN
Marc Nussbaum
Dec 28, 2025
5.0
Went in over Thanksgiving and purchased a watch. Lindsay Sheheen was extremely patient and professional to work with and provided the exact type of experience you could hope for when shopping at a high end jewelery store. Definitely recommend Betteridege and Lindsay.
JF
Jb Flores
Dec 20, 2025
5.0
We visited the Betteridge Rolex store in Vail while on a trip to Colorado and had a wonderful experience. My wife and I stopped in to inquire about the Rolex GMT which she’s planning to purchase for me as a gift for our 6th wedding anniversary. From the moment we walked in we were warmly welcomed by Ara, who was incredibly friendly, knowledgeable and professional. She took the time to explain the history of the Rolex GMT its significance and the details that make it such a special watch. Her passion and expertise really stood out and made the visit feel personal and memorable rather than rushed or transactional.
The store itself was beautiful and the overall experience made our anniversary trip even more special. We appreciated Ara’s hospitality and attention to detail and would highly recommend Betteridge in Vail to anyone looking for an exceptional luxury watch experience.
Betteridge is a watch store and jewelry store offering a variety of luxury timepieces and fine jewelry.
What are the opening hours of Betteridge?
Betteridge is open Monday through Saturday from 11:00 AM to 6:00 PM, and on Sundays from 10:00 AM to 5:00 PM (Mountain Time).
Where is Betteridge located?
Betteridge is located at 141 East Meadow Drive, Suite #105, Vail, CO 81657, United States.
Does Betteridge offer online shopping?
Yes, you can shop watches and jewelry online via their official website at https://www.betteridge.com/.
Is there wheelchair accessible parking available at Betteridge?
Yes, Betteridge provides wheelchair accessible parking for customers.
Can I pick up my online order at the Betteridge store?
Yes, Betteridge offers in-store pickup for online orders.
Are customers able to shop inside the Betteridge store?
Yes, Betteridge welcomes customers for in-store shopping.
What nearby dining options are available around Betteridge?
Nearby dining options include Moon Rabbit at Chasing Rabbits Vail, Matsuhisa Japanese Restaurant, Posh Joint Eastern European Restaurant, and Vail Brewing Company for drinks and food.
Are there any nearby places where I can relax or get a massage near Betteridge?
Yes, GLO Mind Body Skin offers spa services including massage and reflexology near Betteridge.
What other shopping options are close to Betteridge?
Nearby shopping includes Grey Salt Vail for men's apparel, The North Face for sportswear, Alaska Fur Gallery, Icebreaker, Lolë Vail, Moncler boutiques, and sporting goods stores such as Spyder and Tommy Bowers Ski.