Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Pueblo, CO location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Mixed feedback on customer service; some praised helpful staff while others reported poor service and long wait times.
Store Conditions
Frequent complaints about the store being too hot and poorly maintained, with issues like mold on clothing.
Product Availability
Customers noted limited selection and stock issues, particularly in clothing sizes and specific items.
Sales and Pricing
Many customers appreciated the sales and discounts available, highlighting good deals on various products.
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Pammie Hubbell
3 days ago
1.0
Purchased a full/queen size North Pole trading company gray and white soft blanket brought it home part of the seam was open about 5 inches or more before I even washed it I had to sew it and then when I did wash it they're was fuzzy stuff all in the washer all over the house and then I dried it on low and the polyester fibers fused together didn't even have the money for this blanket because we paid over $100 for it they claim the original price was $250 but I know that's not true the quality of this blanket is awful shame on you JCPenney you used to be a good reputable company.
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William Malloy
Dec 21, 2025
5.0
I mean, it's JC Penneys. Spent a bunch of money and saved a ton of money. Great finds with their Doorbuster sale. Shoot, we got a big amount of our Christmas shopping done for next year. Heck yeah, Penneys is great!
NR
Natalie Rae
Dec 13, 2025
2.0
This store is a joke; there was a posted craft event for children from 11:00am to 12:00 well guess when this store decided, with out notice, to start that event… at 10:30.
So there were no more sets available for the people who showed up at the posted time. This is irresponsible of the staff. Now kids go without 👏
AC
Adam Combs
Oct 28, 2025
1.0
BEWARE of the jewelry sales department not knowing their own policies in what could be a big scam. I bought a ring band at their jewelry department and wanted to solder it to an existing ring set. The sales person told me the purchase of the ring came with a 1-time sizing and a 1-soldering. I even showed her pictures of what the old set and how I wanted them to go together. She brought over a second jewelry employee who confirmed that the new purchase came with this. I even confirmed with them one more time that the price at the register was my “out-the-door” price and the basic care plan included the sizing and soldering. I dropped off the set later and then all of a sudden I get a call three weeks later saying the estimate to solder the new ring to the old set is $80 FOR polishing and cleaning. The jewelry supervisor said there was nothing she could do. How in the world does the 1-time soldering not include the cleaning and polishing? What a scam. Unless they fix this, I will never buy nor recommend to anyone to buy anything from JC Penney jewelry ever again. No wonder online shopping is taking over. Prices and customer service is way better in online shopping.
What are the main product categories available at JCPenney in Pueblo, CO?
JCPenney in Pueblo offers a wide range of products including men's, women's, and kids' apparel, shoes, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney in Pueblo, Colorado?
JCPenney's Pueblo store is open Monday to Thursday from 11 AM to 8 PM, Friday from 10 AM to 8 PM, Saturday from 10 AM to 9 PM, and Sunday from 11 AM to 6 PM.
Does JCPenney Pueblo offer in-store shopping and curbside pickup options?
Yes, JCPenney in Pueblo offers both in-store shopping and curbside pickup services for customer convenience.
Which payment methods are accepted at JCPenney Pueblo?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa as payment options.
Is the JCPenney store in Pueblo wheelchair accessible?
Yes, the Pueblo JCPenney location has a wheelchair accessible entrance to accommodate all customers.
Does JCPenney Pueblo have a beauty section and are there related nearby stores?
Yes, JCPenney features a beauty section including skincare and makeup. Nearby, SEPHORA inside JCPenney and LE NAILS Pueblo mall provide additional beauty products and salon services.
What nearby children's clothing stores can I visit when shopping at JCPenney Pueblo?
Near JCPenney, you can find several children's clothing stores such as OshKosh B'Gosh, Carter's, and The Children's Place, making it convenient for family shopping trips.
Are there dining options near JCPenney at Pueblo Mall?
Yes, nearby dining options include CTRL ALT Delish and Nutty Bees, offering great places to eat before or after your shopping visit.
Can I get my eyewear or optometry services near JCPenney Pueblo?
Yes, nearby you will find Vision Now and JCPenney's own eyewear and optometry services providing comprehensive eye care and sunglasses.
What are some gift shops located near JCPenney Pueblo?
Nearby gift shops include Yang's Gifts and Things Remembered, perfect for finding special presents along with your JCPenney shopping.