Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits.
All lululemon locations have strong ties to our local communities.
Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were reported as rude and unprofessional.
Product Quality
Customers appreciate the high quality of the clothing, but there are complaints about durability and issues with returns.
Store Experience
The store atmosphere is generally positive, with many noting cleanliness and organization, but some customers reported negative experiences with staff behavior.
Pricing
Many customers find the prices to be high, but some believe the quality justifies the cost.
VF
Victoria Figueroa
Nov 21, 2025
5.0
Amazing amazing amazing customer service. We had a very complex, special situation and they were able to make it work. Reb was absolutely phenomenal. If I can rate 10 stars I would.
BO
Brittany & Julie Ouimette
Oct 28, 2025
5.0
Peyton was working the dressing room, she was super helpful and accommodating. The all of the stores staff members were super friendly and nice. The store was very organized and clean! Thank you Lululemon for your great service.
MS
Mary Stritch
Sep 21, 2025
2.0
I shop at Park Meadows a lot and usually have a good experience but last time was kind of off. While an employee was helping me their manager came over and interrupted just to hand off a pile of clothes to put away right in the middle of our conversation. The employee kind of laughed and said “she does this all the time” when I asked the cashier about it they just sighed and said her name was Elisabeth.
JB
Jess B
Aug 30, 2025
3.0
Staff is honestly a little bit rude and seems bothered if you try to ask for help. I haven't been in a store in years but decided to stop by with a friend. In the almost hour my friend and I were there, not once were we asked if we needed help. It left a really bad impression for her (first time) and bad experience for me. I wanted to ask them a question about something available online only, and they responded condescendingly as if it were common knowledge. I ended up ordering the item online but don't plan on coming back unfortunately
MG
Mike Glover
Jan 6, 2022
1.0
This location is the worst. Purchased item on Dec. 14th and was told 3-5 days shipped to our house. Waited until the 3rd day to track and it hadn’t been sent to fedex. Called 1800 number and was told the store didn’t tell the truth. BTW the salesperson wouldn’t call the other locations to see if the 1 showing in the on-hands was correct. We could have just drove to the other store. Turns out they really wanted the sell. and it is 7-10 days. It is now Jan 6th and we still haven’t received the item. Left 3 messages for the store manager. Still no return call. I am done with this location and company. A lot of similar brands out there now.