Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits.
All lululemon locations have strong ties to our local communities.
Feedback on customer service is mixed; while some employees received high praise for their helpfulness, others were reported as rude or unhelpful.
Product Quality
Customers appreciate the quality of the clothing, but there are complaints about durability and issues with returns or exchanges.
Store Environment
The store is generally described as clean and organized, but some customers noted overcrowding and long wait times.
Pricing
Many customers find the prices to be high, but some believe the quality justifies the cost.
Staff Attitude
There are reports of inconsistency in staff attitudes, with some being friendly and accommodating while others were perceived as judgmental or dismissive.
VF
Victoria Figueroa
Nov 21, 2025
5.0
Amazing amazing amazing customer service. We had a very complex, special situation and they were able to make it work. Reb was absolutely phenomenal. If I can rate 10 stars I would.
BO
Brittany & Julie Ouimette
Oct 28, 2025
5.0
Peyton was working the dressing room, she was super helpful and accommodating. The all of the stores staff members were super friendly and nice. The store was very organized and clean! Thank you Lululemon for your great service.
MS
Mary Stritch
Sep 21, 2025
2.0
I shop at Park Meadows a lot and usually have a good experience but last time was kind of off. While an employee was helping me their manager came over and interrupted just to hand off a pile of clothes to put away right in the middle of our conversation. The employee kind of laughed and said “she does this all the time” when I asked the cashier about it they just sighed and said her name was Elisabeth.
JB
Jess B
Aug 30, 2025
3.0
Staff is honestly a little bit rude and seems bothered if you try to ask for help. I haven't been in a store in years but decided to stop by with a friend. In the almost hour my friend and I were there, not once were we asked if we needed help. It left a really bad impression for her (first time) and bad experience for me. I wanted to ask them a question about something available online only, and they responded condescendingly as if it were common knowledge. I ended up ordering the item online but don't plan on coming back unfortunately
MM
michael
Jul 22, 2025
1.0
While browsing with my girlfriend, we were repeatedly approached by a tall, pale, broad-set woman with short curly hair. From the moment she engaged with us, she spoke in an exaggerated baby voice that felt bizarrely patronizing. It wasn’t just a one off comment. She kept coming back and doubling down on the baby talk, even as we gave clear signs that we were uncomfortable.
Instead of creating a welcoming atmosphere, her behavior came off as invasive and unprofessional. We were looking to shop, not to be talked down to like toddlers. We ended up cutting our shopping trip short just to get away from the interaction.