L.L.Bean

4.4
456 reviews

About

Clothing StoreSportswear StoreMen's Clothing StoreWomen's Clothing StoreShoe StoreCamping StoreClimbing Gear & EquipmentFishing StoreLuggage Store

Details

  • Curbside pickupAvailable

Location

L.L.Bean
8525 S Park Meadows Center Dr, Lone Tree, CO
80124, United States

Hours

Reviews

4.4
456 reviews
5 stars
311
4 stars
76
3 stars
35
2 stars
11
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their attentiveness and willingness to assist.

Product Quality

While some customers appreciated the quality and durability of LL Bean products, others expressed disappointment with recent declines in quality and sizing inconsistencies.

Store Experience

The store was noted for its cleanliness and organization, though some customers felt the selection was limited compared to online offerings.

Pricing Concerns

Several reviews mentioned that while the products are of good quality, they are often perceived as overpriced.

Mixed Reviews

Customer experiences varied widely, with some reporting excellent service and others encountering rude or unhelpful staff.
  • FC
    Francis Chandter
    Nov 12, 2025
    5.0
    The shopping experience at L.L.Bean offers a clean, well-organized environment with a strong focus on outdoor apparel and gear that emphasizes quality and heritage. Many customers appreciate the knowledgeable staff and the durable products that reflect the brand’s longstanding reputation. The store’s layout and aesthetic convey an outdoors-inspired atmosphere that feels both inviting and practical. On the other hand, the pricing can be higher than entry-level alternatives and the selection at some locations may be more limited compared to large national chains. Overall, for customers seeking reliable outdoor gear and classic styling, L.L.Bean delivers a solid and trustworthy option.
  • MA
    M A
    Oct 29, 2025
    5.0
    I think I fell in love with LL Bean! Outstanding & friendly customer service and all the warm cozy plaids! I purchased a down coat and very cozy hat I will have for years to come. I was helped by attentive and kind women. I didn't know they carry coffee - blueberry coffee, plaid bags, maple sweets! 🍂😊 A trip here and I am ready for autumn.
  • BP
    Bobbi Ann Pease
    Oct 8, 2025
    5.0
    Enjoyed shopping in store and everyone was so friendly and helpful!
  • MM
    M M
    Oct 3, 2025
    1.0
    Bought two pairs of the Cresta hiking pants. The zipper on the pocket of one pair failed. Bean wanted me to pay $6.50 to ship it to them to "evaluate" whether it would qualify for warranty based on a manufacturer defect. I don't think that is fair; if your product is defective you should cover that cost. So, I traveled to a Bean store, showed them the failed zipper, and they said there was nothing they could do. The pants are barely one year old. I have pants from other brands that I have been wearing for 10 years. I take good care of my backpacking gear and pants are a critical part of that gear. So, I'm done with the Bean. I will be heading back to EB where they have quality products and stand behind them. And in response, your in-store associate told me they could do nothing. The website says $6.50. I suggest improving the clarity of your process and educate your store associates to better serve your customers.
  • SM
    Steven music
    Sep 26, 2025
    5.0
    Professional courtesy and knowledgeable

Frequently Asked Questions About L.L.Bean

What are the L.L.Bean Lone Tree store's regular opening hours?

L.L.Bean Lone Tree is open Monday to Saturday from 9:00 AM to 8:00 PM and Sunday from 10:00 AM to 6:00 PM.

What pickup services does L.L.Bean Lone Tree offer?

They offer both in-store pickup and curbside pickup services for customer convenience.