Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Littleton, CO location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
786 reviews
5 stars
389
4 stars
167
3 stars
112
2 stars
52
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for being unresponsive or rude.
Store Atmosphere
Customers noted a lack of energy and engagement in the store, with some describing it as sad or depressing.
Product Availability
While some customers appreciated the selection and seasonal items, others expressed disappointment in the inventory and quality of products.
Checkout Experience
Issues with long wait times and insufficient cashiers were frequently mentioned, leading to frustration among customers.
Online Order Issues
Several customers reported problems with online orders, including difficulties with curbside pickup and unresponsive customer service.
- DMDenver MercNov 5, 20255.0Calm, clean, kind, and quiet… what a lovely to shop. I grew up going to “Pennies” with my grandmother and til this day, I still shop here. This one specifically in the S.W. Plaza seems to be my favorite. The staff is so kind and this store generally has a larger selection than others (I tend to find this one better than park meadows). Their jewelry section is really good. Amazing deals and a ton of great stones. High end emeralds for cheap: I know rocks!
- RMRenee MajorOct 20, 20253.0Southwest plaza is so bare they've even changed their hours to close at 7:00 p.m. JCPenney has very few visible employees and it's difficult to find an open cashier. I hate to say it but the store is rather boring. Maybe they should play some music and make the atmosphere a little more upbeat.
- NCNgọc Tuyết CáiOct 14, 20255.0Plenty of seasonal items available.
- NMNaomi McDonaldOct 7, 20255.0Karl in the jewelry department of this JCPenney was great! His gentle humor brightened our day, he was exceedingly knowledgeable about jewelry, and he made our purchase a pure pleasure. Give this man a raise! He is excellent.
- RDRobert DuffySep 29, 20251.0I went to pick up my online order at JCPenney curbside around 6:50 p.m. I checked in and waited until 6:55, but no one came out. I walked to the doors, which still had lights on but were locked even though the store hours show they’re open until 7:00 p.m. I called four times, but no one answered. A young employee briefly came to the door, and I thought she was coming to help me, but instead, she turned around and never came back. By 7:00 p.m., the store closed, and I never received my order. This was extremely disappointing service unprofessional, discourteous, and not respectful of customers’ time. If a store is scheduled to be open until 7, customers should be helped until 7, not ignored. Make sure to arrive well before closing if you don’t want to risk being shut out. Unfortunately, this experience has made me question shopping at this location again.
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Littleton, CO offer?
JCPenney offers a wide variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the operating hours for JCPenney at Southwest Plaza in Littleton?
JCPenney is open Monday through Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does the JCPenney store in Littleton offer curbside pickup?
Yes, curbside pickup is available at the Littleton JCPenney location.
Are there any accessibility features at JCPenney in Littleton?
Yes, this JCPenney location has a wheelchair accessible entrance and public restrooms.
Which payment methods are accepted at JCPenney in Littleton?
They accept American Express, Check, Discover, MasterCard, and Visa as forms of payment.
Can I find popular national and private brands at JCPenney in Littleton?
Yes, the store offers national brands and private brands like Liz Claiborne, Okie Dokie, St. John's Bay, and Arizona.
What nearby stores can I visit for additional fashion and accessories after shopping at JCPenney?
Nearby, you can explore Foot Locker for sportswear and shoes, Sunglass Hut for eyewear, and Charlotte Russe for women's clothing.
Are there dining options close to JCPenney at Southwest Plaza?
Yes, nearby dining options include Tokyo Joe's for Japanese cuisine, Dairy Queen for ice cream, Chick-fil-A for fast food, and Steep Tea & Coffee for refreshments.
Where can I find beauty and personal care services near JCPenney in Littleton?
Close to JCPenney, you can visit MasterCuts hair salon, Eyebrow Threading By Nisha, SusieQ Designs for makeup and aesthetics, and other beauty and spa services.
How can nearby stores like AT&T or GNC enhance my shopping experience around Southwest Plaza?
AT&T Store provides mobile phone accessories and retail services, while GNC Live Well offers vitamins and supplements, making it convenient to combine your shopping needs after visiting JCPenney.