Shane Co.

Reviews

• LB

  L Bramhall

  1 day ago
  5.0
  I had never been in a high end jewelry store and was somewhat apprehensive. I met Cameron a salesperson and he showed me several beautiful pieces that were just what I was looking for. I knew from then I was at the right store with an awesome salesperson . Thanks Cameron you’re the best
• CK

  Carly Kay

  1 day ago
  5.0
  Stopped by this location as I had never been before. Cam was very helpful and full of product knowledge as he lead me to several items I was interested in. Although I was not looking to purchase anything this visit, I appreciated the professional attention I was given and felt like a true valued customer. I will be visiting again once I make my mind up on all the great options and possibilities I was shown. Thanks again Cam!
• KK

  Kl Kl

  Dec 23, 2025
  1.0
  Went in 12/23/25. Waited for a consultant like waiting for a table. During our time, he left us several times for extended periods of time. We browsed bands and brought a stone with us to inquire about having it reset in a new ring. The consultant took it with him and returned several minutes later. He stated it was glass or cubic zirconia. We were quietly stunned and in disbelief as this is a family heirloom piece. He left us again with a tray of rings. It felt like we were trying to get the attention of a bad waiter in a chain restaurant. We left and went immediately to a local, reputable jeweler. They showed the diamond under a scope with a large screen so that we could view as well. It’s a very good, natural diamond with the internal imperfections to prove it and the color and clarity to grade it and value it at about 3k. We bought a band with many beautiful stones and a solitaire setting for the diamond. I will never return to Shane Company.
• AC

  Amanda Cervantes

  Dec 20, 2025
  5.0
  What an amazing experience!!! If I could put more stars I would! I worked with Dylan and can I saw wow! I felt like Julia Robert’s from pretty woman when she goes shopping. He came with so many options and so much knowledge. We went to other places and worked with other folks from other jewelers- nothing has come close to our experience at shaneco. Zack was also so amazing when we picked up my ring! Customers for life!
• AT

  Amanda Townsend

  Dec 19, 2025
  5.0
  Shane Co has taken care of my ring and I didn't even buy it there. The first time I came in, I had already spent a decent amount of money to fix the jacket of my wedding ring only for it to break again. Shane Co soldered both pieces together and it's remained one piece since. But today I went in because my center stone was loose. They tightened it free of charge and then, when I left and came back after noticing one of the small diamonds on the band was missing, they had it replaced within 5min for no charge. 10/10!

Frequently Asked Questions About Shane Co.