JCPenney

3.9
990 reviews
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Business Details

2424 US 6th And 50th, Grand Junction, CO
81505, United States
(970) 242-6733
https://www.jcpenney.com/locations/co/grandjunction/clothing-stores-grandjunction-co-559.html
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About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Grand Junction, CO location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
2424 US 6th And 50th, Grand Junction, CO
81505, United States

Hours

Reviews

3.9
990 reviews
5 stars
449
4 stars
257
3 stars
142
2 stars
58
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised helpful staff while others reported rudeness and poor treatment.

Pricing Issues

Customers frequently mentioned confusion and dissatisfaction with pricing, including discrepancies between advertised and charged prices.

Store Environment

The store's atmosphere received criticism for being uninviting, with reports of poor lighting and cleanliness.

Product Selection

Customers noted a limited selection of items, particularly in specific categories like big and tall clothing and formal wear.

Security Concerns

Several reviews highlighted uncomfortable experiences with staff following customers, leading to feelings of profiling and discomfort.
  • SS
    Sue Stephan
    Nov 15, 2025
    5.0
    All things are organized and employees are helpful
  • EB
    Ellarie Blickenstaff
    Nov 7, 2025
    5.0
    I have the best shopping experience when I go here. The store associates are always kind and helpful. I have never had a problem. Also, they have great sales!!!
  • CG
    Curtis Garfield
    Oct 22, 2025
    2.0
    Overpriced commercial store
  • MS
    Mikayla Sturns
    Sep 17, 2025
    1.0
    If I could give this a negative I would. I went to buy a knife block set and the price was advertised wrong by JCPenney. It said that it was $99 and I was charged $149.99. So with them being wrong, I asked them to honor the price in the one lady Roberta, who was wonderful. Told the employee Kim to just override it because they were wrong, which I really appreciated, but then Kim called the manager over who was a bit younger and she said no that it was correct. So then I asked the manager Dakota if she could just honor it since Roberta said they were already going to And she said “ I don’t need to honor anything I’m the manager” So then I asked for a refund because I found it crazy how it was on them yet they still want to charge me the full price even though it was showing on sale. I will not be going back there nor will I recommend anyone to. The amount of disrespect that the manager showed was baffling.
  • LE
    lily elisibith
    Sep 16, 2025
    5.0
    Staff responded quickly to requests.
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Frequently Asked Questions About JCPenney

What types of products can I find at JCPenney in Grand Junction?

JCPenney offers a wide variety of products including men's, women's, and kids' apparel, footwear, jewelry, accessories, home furnishings, and beauty products.

What are the opening hours for JCPenney in Grand Junction?

JCPenney is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.