Greeley Hat Works has been crafting high-quality hats since 1909. Known for our unmatched craftsmanship and personalized service, we create one-of-a-kind hats tailored to fit your style and personality.
Don’t waste your time and energy. Ordered a full custom hat that costs 1500$. Asked for a 5” brim, waited almost a year for it, after calling and asking how we were going, as I planned to fly in to have final shaping done and needed to schedule the trip, I get told oh it’s done, like were you gonna call or email to tell me? I fly across the country to pick it up and have it custom shaped and it’s a 4 1/4” brim. I’ve spent 2 years trying to get someone to make it right and nothing. Horrible experience, horrible customer service. Trent and his team should be embarrassed.
JH
Joe Hatch
Feb 25, 2026
5.0
Guy was great, thanks for making look as old as I am!
SG
Scott Gilliland
Feb 4, 2026
1.0
I was genuinely excited to purchase a hat from Greeley Hat Works given their reputation and price point. Unfortunately, the experience fell well short of expectations.
The beaver felt quality is noticeably inferior to other beaver felt hats I own that cost significantly less. The felt lacks the density, finish, and overall refinement I would expect at this price level. For a premium brand, the craftsmanship simply doesn’t justify the cost.
Compounding the issue was poor customer service. My concerns were not handled professionally, and there was little effort made to address the quality issues or provide a satisfactory resolution. When you are paying a premium, you expect both superior materials and responsive, respectful customer support—neither was delivered here.
Overall, this was a disappointing experience. Based on quality alone, there are better beaver felt hats available at lower price points, and the lack of customer service makes it difficult to recommend Greeley Hat Works. In short, save yourself time and money and Buy an American Hat Company or a Rodeo King.
PP
Paul
Jan 22, 2026
5.0
I just purchased a Clibt Eastwood style hat and it it's fantastic. This store is incredible and the customer service is top shelf Guy Hamasaki took care of me and did a fantastic job. He customized the hat to exactly what I requested. I am more than satistified and recommend this store to anyone who is looking for a quality product performed by outstanding people.
BC
Brenda Corona
Jan 2, 2026
5.0
Absolutely would drive across Texas and beyond just to come here! The service and offerings are hands down TOP quality. If you never, you should.
Frequently Asked Questions About Greeley Hat Works
Who owns Greeley Hat Works?
Greeley Hat Works is owned by Trent Johnson. He became the owner in 1996 and is the fourth hatmaker to own the company since its founding in 1909.
How long has Greeley Hat Works been around?
Greeley Hat Works has proudly provided quality hats since 1909, and we are honored to carry on its rich history and traditions.
Do I need an appointment to get a custom hat fitting at Greeley Hat Works?
Appointments are preferred, but walk-in’s are welcome
What types of customizations do you offer for your hats?
At Greeley Hat Works you can get a fully custom design from the hat build (quality, color, brim and crown size) to shaping and accessories.
Can I visit the Greeley Hat Works store without an appointment?
Sure, feel free to visit anytime. If you are wanting a custom hat fitting an appointment is preferred but not required.
Can Greeley Hat Works reshape or clean my existing felt or straw hat?
Absolutely, our team of hat experts can clean up and tune up the shape on your existing hat. Cost and time depend upon the level of work needed.
How long does it take to get a custom cowboy hat from Greeley Hat Works?
Production times vary, but you can always find our current production schedule on the homepage of our website.
Can I tour the Greeley Hat Works workshop or watch hats being made?
We do offer workshop tours, these should be scheduled with our front of house team.
What kinds of hats does Greeley Hat Works make?
Greeley Hat Works is known for our custom cowboy hats, however we can make most any style of felt hat; from top hats to fedoras.
Does Greeley Hat Works carry anything other than hats?
Yes, we carry a wide selection of western products including wild rags, hat care products and carriers, western belts and jewelry, t-shirts and ball caps.
Does Greeley Hat Works sell hat care supplies like hat stretchers, brushes, or carriers?
Yes we have a wide selection of hat care products including brushes, cleaners, The Hat Jack, hat carriers and storage accessories.
What hat does Rip wear on Yellowstone?
The Rip Wheeler hat, inspired by the hat Greeley Hat Works made for Cole Hauser on the hit television show “Yellowstone” can be found on our website!
What hats does Kevin Costner wear in Yellowstone?
Inspired by the hat Greeley Hat Works made for Kevin Costner on the hit television show "Yellowstone” you can find the John Dutton hat in our Yellowstone collection on our website.
Do you ship internationally?
Yes, we ship internationally, please contact our retail team to inquire about locations and pricing or check out our website.
How do I find the correct hat size if I am ordering a hat online?
Hat sizing information can be found on our Custom hat page on our website.
Do you sell gift cards?
YES! We do sell gift cards, they can be purchased in store or on our website.
Who currently owns Greeley Hat Works?
Greeley Hat Works is owned by Trent Johnson, who became the owner in 1996 and is the fourth hatmaker to own the company since its founding in 1909.
Since when has Greeley Hat Works been crafting hats?
Greeley Hat Works has been providing quality hats since 1909, carrying on its rich history and traditions.
Do I need an appointment for a custom hat fitting?
Appointments are preferred for custom hat fittings, but walk-ins are welcome at Greeley Hat Works.
What types of customizations are available for hats at Greeley Hat Works?
You can get a fully custom design including quality, color, brim and crown size, shaping, and accessories.
Does Greeley Hat Works offer services to reshape or clean existing hats?
Yes, their expert team can clean up and reshape your felt or straw hat, with cost and time depending on the required work.
What kinds of hats does Greeley Hat Works make?
They are known for custom cowboy hats but can make almost any style of felt hat, from top hats to fedoras.
Are there any dining options near Greeley Hat Works?
Yes, nearby restaurants include Pollo Feliz, Empire State Pizza, Wing Shack, Carniceria y Taqueria Lozano, and Rancho Alegre which offer a variety of cuisines for before or after your visit.
Is there a convenient place nearby to access shipping and courier services?
Yes, the UPS Access Point location nearby provides courier and delivery services, making it easy to ship packages when visiting Greeley Hat Works.
Where can I find automotive services near Greeley Hat Works if needed?
Nearby automotive repair and tire services include Advanced Auto Pro's, Harmony Automotive, J&C Professional Services LLC, Pepper Corn Windshields, M & O Tires, and Subaru Specialists.
What payment options are accepted at Greeley Hat Works?
They accept AMERICANEXPRESS, CASH, CHECK, DISCOVER, MASTERCARD, and VISA payments.
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