Business Details
About
Hat Shop
Greeley Hat Works has been crafting high-quality hats since 1909. Known for our unmatched craftsmanship and personalized service, we create one-of-a-kind hats tailored to fit your style and personality.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
506 reviews
5 stars
475
4 stars6
3 stars6
2 stars2
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and accommodating staff, highlighting personalized experiences and exceptional service.
Product Quality
The hats received high marks for craftsmanship and quality, with many customers describing them as works of art.
Experience
Many reviews emphasized the enjoyable and unique experience of purchasing a custom hat, with customers appreciating the atmosphere and the attention to detail.
Communication Issues
Some customers reported poor communication and delays, particularly regarding custom orders and follow-ups.
Pricing Concerns
A few reviews mentioned rising prices and concerns about value, suggesting that some customers felt the quality did not match the cost.
- SFSeth FrittsNov 14, 20255.0This store is fantastic! The team always goes above and beyond to build and shape a nice hat for you. I recently brought my dad’s old cowboy hat in to be re-blocked and flanged. They did a fantastic job and then Dan shaped it into a masterpiece! That beat up old hat I brought in now looks like new with a pencil brim, Gus crown and a mule kick in the back. These guys are AMAZING and a company we should all be supporting!
- VPVinnie PonzioNov 7, 20255.0Staff was awesome! Got my hat size. So when I'm ready to order my custom hat, they will be ready. Can't wait to get my new hat.
- ECEmily ChildersNov 4, 20253.0Great place and great quality. We've always been treated well until now. I want to preface this with the situation being mostly my fault, but I was steered wrong with the woman that customized a hat for me. Months ago, I bought a hat there with my husband. The hat was basically shaped identical to his, and seemed very masculine. We were already well into the customization when I knew it wasn't going well. I trusted that she knew what I needed since they're famous for their custom hats. I have a petite face, and I ended up getting a hat that was too big of a brim and a shape that doesn't flatter my features. Imagine a little girl wearing her dad's hat... that's what I looked like in it. I've never worn this hat. We came in today to get a tune up on my husbands felt he bought from there. I brought mine just in case to see what could be done. I happened to find a hat already pre shaped that fit me perfect. When we asked if we could do an exchange, we were told that its situational. Some people they'll accommodate, and some they won't. To be told they couldn't do anything for us felt a bit like they don't care if we keep doing business with them. I still bought the other hat and accepted the loss. I'm not sure if we will continue purchasing from them in the future due to how stringent they are. I mean, at least offer a discount on the other hat I still purchased despite being told we aren't the kind of people they allow to make exchanges. Having a "situational" return policy doesn't seem right.
- HNheather NNov 1, 20255.0Staff are very pleasant and knowledgeable.
- SEScott EastepOct 14, 20255.0The best Simply no other way to put it Better hats start with better bodies
Frequently Asked Questions About Greeley Hat Works
Who owns Greeley Hat Works?
Greeley Hat Works is owned by Trent Johnson. He became the owner in 1996 and is the fourth hatmaker to own the company since its founding in 1909.
How long has Greeley Hat Works been around?
Greeley Hat Works has proudly provided quality hats since 1909, and we are honored to carry on its rich history and traditions.
Do I need an appointment to get a custom hat fitting at Greeley Hat Works?
Appointments are preferred, but walk-in’s are welcome
What types of customizations do you offer for your hats?
At Greeley Hat Works you can get a fully custom design from the hat build (quality, color, brim and crown size) to shaping and accessories.
Can I visit the Greeley Hat Works store without an appointment?
Sure, feel free to visit anytime. If you are wanting a custom hat fitting an appointment is preferred but not required.
Can Greeley Hat Works reshape or clean my existing felt or straw hat?
Absolutely, our team of hat experts can clean up and tune up the shape on your existing hat. Cost and time depend upon the level of work needed.
How long does it take to get a custom cowboy hat from Greeley Hat Works?
Production times vary, but you can always find our current production schedule on the homepage of our website.
Can I tour the Greeley Hat Works workshop or watch hats being made?
We do offer workshop tours, these should be scheduled with our front of house team.
What kinds of hats does Greeley Hat Works make?
Greeley Hat Works is known for our custom cowboy hats, however we can make most any style of felt hat; from top hats to fedoras.
Does Greeley Hat Works carry anything other than hats?
Yes, we carry a wide selection of western products including wild rags, hat care products and carriers, western belts and jewelry, t-shirts and ball caps.
Does Greeley Hat Works sell hat care supplies like hat stretchers, brushes, or carriers?
Yes we have a wide selection of hat care products including brushes, cleaners, The Hat Jack, hat carriers and storage accessories.
What hat does Rip wear on Yellowstone?
The Rip Wheeler hat, inspired by the hat Greeley Hat Works made for Cole Hauser on the hit television show “Yellowstone” can be found on our website!
What hats does Kevin Costner wear in Yellowstone?
Inspired by the hat Greeley Hat Works made for Kevin Costner on the hit television show "Yellowstone” you can find the John Dutton hat in our Yellowstone collection on our website.
Do you ship internationally?
Yes, we ship internationally, please contact our retail team to inquire about locations and pricing or check out our website.
How do I find the correct hat size if I am ordering a hat online?
Hat sizing information can be found on our Custom hat page on our website.
Do you sell gift cards?
YES! We do sell gift cards, they can be purchased in store or on our website.
Who currently owns Greeley Hat Works?
Greeley Hat Works is owned by Trent Johnson, who became the owner in 1996 and is the fourth hatmaker to own the company since its founding in 1909.
Since when has Greeley Hat Works been crafting hats?
Greeley Hat Works has been providing quality hats since 1909, carrying on its rich history and traditions.
Do I need an appointment for a custom hat fitting?
Appointments are preferred for custom hat fittings, but walk-ins are welcome at Greeley Hat Works.
What types of customizations are available for hats at Greeley Hat Works?
You can get a fully custom design including quality, color, brim and crown size, shaping, and accessories.
Does Greeley Hat Works offer services to reshape or clean existing hats?
Yes, their expert team can clean up and reshape your felt or straw hat, with cost and time depending on the required work.
What kinds of hats does Greeley Hat Works make?
They are known for custom cowboy hats but can make almost any style of felt hat, from top hats to fedoras.
Are there any dining options near Greeley Hat Works?
Yes, nearby restaurants include Pollo Feliz, Empire State Pizza, Wing Shack, Carniceria y Taqueria Lozano, and Rancho Alegre which offer a variety of cuisines for before or after your visit.
Is there a convenient place nearby to access shipping and courier services?
Yes, the UPS Access Point location nearby provides courier and delivery services, making it easy to ship packages when visiting Greeley Hat Works.
Where can I find automotive services near Greeley Hat Works if needed?
Nearby automotive repair and tire services include Advanced Auto Pro's, Harmony Automotive, J&C Professional Services LLC, Pepper Corn Windshields, M & O Tires, and Subaru Specialists.
What payment options are accepted at Greeley Hat Works?
They accept AMERICANEXPRESS, CASH, CHECK, DISCOVER, MASTERCARD, and VISA payments.