Nordstrom Cherry Creek Shopping Center

Reviews

• MR

  miaa robles

  Dec 31, 2025
  1.0
  Have never felt more discriminated about how I look till today, was shopping with a friend and as we only spoke spanish most of the employees were staring and by the end of me purchasing an item a girl came up to me saying the item I had was purchased. She tried taking it away but saw the tag and noticed wrong item. Never felt so disappointed and will not be coming ever again.
• HD

  Heather DeMarco

  Dec 31, 2025
  2.0
  Does anyone else find it rude that when you go to the customer service desk to do returns one particular sales associate always says “ you know you can make returns anywhere in the store …” Very rude way to treat customers. Surprising from Nordstrom
• AK

  Aleksandra K

  Dec 26, 2025
  5.0
  Today I had a very pleasant shopping experience at men’s department - Brad was extremely helpful, with showing me different options and helping me to pick appropriate sizing and styles that go well together. I ended up buying 2 men’s dress shirts, pants and men’s coat - and Brad made it so much easier. It was extremely busy at the store - but he managed to help multiple customers at the same time, while being very pleasant and polite. I will always look for Brad in the future, for help in men’s department.
• PP

  Paula Puerta

  Dec 15, 2025
  1.0
  WORST EXPERIENCE I was trying to pay with my international card and it got declined but they STILL CHARGED ME 300USD, then I tried buying with a Chase card and it wouldn't go through, they had me buy a gift card and place the order through them as they didn't have the product in store. They made a mistake with the order which caused a delay I wasn't notified of, then there was another delay on top of that and I wasn't notified this time again, the product didn't arrive in time and all they said was that the delivery was outsourced so they couldn't do anything, the money is going back to a giftcard I can't use as I'm traveling out of the US, now i'm leaving the country with -600$, WORST PLACE EVER, Saks has MUCH BETTER customer service and better shipping times, won't be buying here again, I'm switching to Saks and Neiman
• MM

  Memel

  Dec 11, 2025
  5.0
  We went to Cherry Creek to buy Christmas gifts for our loved ones. We first stopped by the Jo Malone store at the second floor because it’s my friend’s favorite, and we bought her a candle. The manager who helped us there was nice. But while walking around, we passed by Nordstrom and saw the Jo Malone counter — and that’s where we met Gigi. Even though she noticed we were already holding a Jo Malone bag and told her we had already purchased upstairs, she still welcomed us warmly. She was incredibly kind, accommodating, and enthusiastic. Gigi went above and beyond! She showed us more products, shared amazing scent-layering techniques, and genuinely made the experience fun and personal. She is exactly the kind of sales associate we need more of, especially during this busy season. Her service was exceptional! We’ll definitely be coming back next week to get more scents — even though we already have enough — because she truly deserves the sale. Nordstrom, please give her a raise! Highly recommend stopping by and asking for Gigi!

Frequently Asked Questions About Nordstrom Cherry Creek Shopping Center