J.Crew

4.1
83 reviews

About

Clothing StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreShoe StoreFashion Accessories Store
We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color…Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We’ve had your back for over 35 years, and we’re convinced there’s no better expert on our clothes than you, our customer.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksNot available

Location

J.Crew
3000 E First Avenue, Denver, CO
80206, United States

Hours

Reviews

4.1
83 reviews
5 stars
53
4 stars
9
3 stars
10
2 stars
2
1 star
9
  • YS
    Yolanda S
    2 days ago
    1.0
    I have been a longtime customer of J. Crew. Today, I decided to make a small purchase, and my experience was quite different from what I have come to expect. I am not certain what provoked his behavior, but it was blatant and intentional. Whenever you decide to shop at this particular location, avoid David. He’s a bald, older man and is extremely rude. He should reevaluate working in customer service.
  • SS
    Stella
    Nov 9, 2025
    3.0
    ​I am a big fan of J.Crew's products. The quality of the clothes is the best and truly authentic, and I have some of my favorite sweaters from this brand. It is also my go-to store for holiday gifts. ​The reason I'm giving a 3-star rating is entirely about the customer service in this Cherry creek location. ​We were looking to buy several items to put together complete outfits for the season, including pants, sweaters, shirts, and a belt. We were ready for a significant purchase, but we ended up getting just one item and leaving out of frustration. ​The entire staff's focus was overwhelmingly centered on one single customer (a man trying on clothes ). I observed three staff members two ladies and one man attending exclusively to this one party, leaving the rest of the customers without assistance. ​I stood by the fitting room trying to find someone, anyone, to help me with sizing and matching pieces, but they were all preoccupied. How does a store manager allow three people to be tied up with a single customer when there are clearly others needing help? This poor staffing and prioritization ruined the shopping experience and resulted in a lost sale for the store. While the quality is top-tier, the in-store service needs immediate attention.
  • LL
    luzi lin
    Oct 11, 2025
    1.0
    Remember: the sales items are final sale. No one told me the policy when I was buying. And there is no written words in the receipt mentions that. I was refused to return even though the item is defect。
  • DS
    Deborah Singer
    Sep 1, 2025
    5.0
    Great clothing choices, friendly and super helpful staff! Can order online and pickup in store or have purchase shipped to the store of choice and pick up in store as well!
  • RK
    Ray Kokinos
    Aug 15, 2025
    5.0
    I had an incredible experience here today. Donald took care of me while I looked for pants and located more pairs im my size in the back for me too. If you have not had a five star retail shopping experience in a while, start here. Donald, you made my day and I have some nice pants for travel as well- and my wife loves them on me too.

Frequently Asked Questions About J.Crew

What are the operating hours of J.Crew Cherry Creek store?

The store is open from 10:00 AM to 8:00 PM Monday through Thursday, 10:00 AM to 9:00 PM on Friday and Saturday, and 11:00 AM to 6:00 PM on Sunday.

Does J.Crew Cherry Creek offer in-store pickup?

Yes, in-store pickup is available at this J.Crew location.