We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color…Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We’ve had your back for over 35 years, and we’re convinced there’s no better expert on our clothes than you, our customer.
11/29/25 - just had an amazing customer service experience with an associate at the store. Thank you !
YS
Yolanda S
Nov 22, 2025
1.0
I have been a longtime customer of J. Crew. Today, I decided to make a small purchase, and my experience was quite different from what I have come to expect. I am not certain what provoked his behavior, but it was blatant and intentional. Whenever you decide to shop at this particular location, avoid David. He’s a bald, older man and is extremely rude. He should reevaluate working in customer service.
SG
S.M G
Nov 9, 2025
3.0
I am a big fan of J.Crew's products. The quality of the clothes is the best and truly authentic, and I have some of my favorite sweaters from this brand. It is also my go-to store for holiday gifts.
The reason I'm giving a 3-star rating is entirely about the customer service in this Cherry creek location.
We were looking to buy several items to put together complete outfits for the season, including pants, sweaters, shirts, and a belt. We were ready for a significant purchase, but we ended up getting just one item and leaving out of frustration.
The entire staff's focus was overwhelmingly centered on one single customer (a man trying on clothes ). I observed three staff members two ladies and one man attending exclusively to this one party, leaving the rest of the customers without assistance.
I stood by the fitting room trying to find someone, anyone, to help me with sizing and matching pieces, but they were all preoccupied. How does a store manager allow three people to be tied up with a single customer when there are clearly others needing help? This poor staffing and prioritization ruined the shopping experience and resulted in a lost sale for the store. While the quality is top-tier, the in-store service needs immediate attention.
LL
luzi lin
Oct 11, 2025
1.0
Remember: the sales items are final sale. No one told me the policy when I was buying. And there is no written words in the receipt mentions that. I was refused to return even though the item is defect。
DS
Deborah Singer
Sep 1, 2025
5.0
Great clothing choices, friendly and super helpful staff! Can order online and pickup in store or have purchase shipped to the store of choice and pick up in store as well!
What are the operating hours of J.Crew Cherry Creek store?
The store is open from 10:00 AM to 8:00 PM Monday through Thursday, 10:00 AM to 9:00 PM on Friday and Saturday, and 11:00 AM to 6:00 PM on Sunday.
Does J.Crew Cherry Creek offer in-store pickup?
Yes, in-store pickup is available at this J.Crew location.
What types of clothing does J.Crew Cherry Creek sell?
They offer women's, men's, and men's suiting clothing.
What payment options are accepted at J.Crew Cherry Creek?
The store accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, Samsung Pay, and Visa.
Is the J.Crew Cherry Creek store wheelchair accessible?
Yes, it has a wheelchair accessible entrance for customers.
Where is J.Crew Cherry Creek located?
The store is located at 3000 E First Avenue, Space #147, Denver, CO 80206, USA.
How can I contact J.Crew Cherry Creek via email or phone?
You can email them at store.569@jcrew.com or call +1 303-322-7020.
Are there any jewelry stores near J.Crew Cherry Creek?
Yes, nearby jewelry stores include Rolex Boutique Presented by Hyde Park Jewelers, Engage, Breitling, BREITLING BOUTIQUE DENVER, David Yurman, and Mejuri.
What other clothing stores can I visit near J.Crew Cherry Creek?
Nearby clothing stores include Villanueva Collections, Aksels, Lacoste, Gucci Denver - Pin, Free People, Tommy Bahama, Burberry, and Psycho Bunny.
Are there any fashion accessory or shoe stores near J.Crew Cherry Creek?
Yes, you can find nearby shoe stores like Allen Edmonds, Journeys, and De buyit, and fashion accessory stores like Louis Vuitton and Hermès.