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Cherry Creek Shopping Center

4.3
(559 reviews)

Business Details

3000 East 1st Avenue, Denver, CO
80206, United States
(303) 388-3900
https://www.simon.com/mall/cherry-creek-shopping-center

About

Shopping CenterRestaurant
Cherry Creek Shopping Center is Denver's iconic shopping destination featuring a carefully curated mix of more than 160 luxury and contemporary brands. The center has over 40 stores exclusive to the Denver area like Neiman Marcus, Tiffany & Co., Burberry, Louis Vuitton, David Yurman and Tory Burch. Additional favorites include Nordstrom, Macy’s, H&M, Apple and Coach, along with popular dining destinations such as 801 Chophouse and Kona Grill. Whether browsing, shopping for a special occasion or spending the day, Cherry Creek is designed to feel refined, comfortable and easy to navigate. Ideally positioned near world-class ski resorts and Red Rocks Amphitheatre, Cherry Creek reflects the energy and lifestyle of the region it serves.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • [Free/Paid] wi-fiNot available

Location

Cherry Creek Shopping Center
3000 East 1st Avenue, Denver, CO
80206, United States

Hours

Reviews

4.3
559 reviews
5 stars
378
4 stars
88
3 stars
36
2 stars
23
1 star
34

What are people saying?

AI-generated from recent customer reviews

Parking Issues

Many customers expressed frustration over having to pay for parking, with some finding the parking lot difficult to navigate.

Store Variety

The mall offers a wide range of stores, including high-end options, but some customers feel the selection is limited and overpriced.

Cleanliness and Atmosphere

Overall, the mall is described as clean and well-decorated, particularly during the holiday season, contributing to a pleasant shopping experience.

Customer Service

While some reviews highlight positive experiences with store staff, others mention unprofessional service and unfriendly attitudes.
  • MM
    M17
    4 days ago
    1.0
    The current parking fees are a significant concern for our customers, as they are perceived as disproportionate to the cost of their shopping experience. Furthermore, the condition of the parking facility, specifically its cleanliness and maintenance, has been noted as unsatisfactory.
  • TT
    Tamara
    5 days ago
    1.0
    I live five minutes from this mall and rarely ever go due to the charge for parking. Today, I decided to just bite the bullet and get a few things at Bath and Body Works. The only store I needed to go to... five minutes in the power went out. I waited to see if it would come back on but most shops on that side of the mall were out of power and I saw no one around working on it. So I left. I explained via the call button at the parking checkpoint that I was unable to purchase anything due to the power outage. The response was "this is a paid parking lot and it's the same for everyone". No exceptions. So, this is a paid lot for people to shop at the stores inside but they can't due to your power being out and you don't make an exception for that?? Seriously? What kind of customer service is this? Unbelievable. NEVER AGAIN will I go to this mall. I don't care how close it is to me. NEVER AGAIN.
  • GG
    Gio
    Feb 14, 2026
    5.0
    Better bring some money. Nice looking mall with lots of designer stores. Passed by during my honeymoon trip June 2025
  • EJ
    Elauna Jones
    Feb 12, 2026
    1.0
    I checked via Apple Maps what time the Cherry Creek Mall location closed tonight (Thursday) and it said 9pm per the information posted online. I walked into the store at 7:50pm and immediately upon my arrival key holder Mazey walked directly up to me invading my personal space with tone and alot of attitude in her voice telling me the store closed in less than 10 minutes, I then told her that I was unaware and was informed online otherwise. She continued to have more attitude and said well it isn't Friday and we don't close at 9pm on Thursdays, again I relayed what I looked at and ensured I would be quick, as I only came into the store to look at stockings, after I walked over to the stockings, her as well as all the other associates started to bad mouth me behind cash wrap while I wasn't even 5 feet away, extremely unprofessional. After not finding a suitable pair of stockings, I walked back over to the cash wrap and showed her the Apple Maps hours provided, she immediately like a miracle dropped her tone and adjusted her attitude. She was silenced after proving I was correct, then said that was weird, I then turned around to leave, but noticed on my way out she nor the other employees didn't harass the white customers that came in after me about the minutes left before closing. I found her behavior childish and unnecessary considering the wrong hours posted is a reflection of store management not me.
  • AP
    Alicia Padilla
    Feb 6, 2026
    5.0
    Best mall ever!! Always the best shopping. The stores are insanely well curated and perfectly organized, such a great experience from start to finish. We ate at Kona Grill and everything was so yummy! And the valet? Always so appreciated!! Cherry Creek is truly top tier, always have to stop when in denver!

Frequently Asked Questions About Cherry Creek Shopping Center

Where can I park at Cherry Creek Shopping Center?

We have two covered parking garages. The East parking deck is accessible from Steele Street. The West parking deck is accessible from University Blvd. at Cherry Creek Drive South, just south of First Avenue or from First Avenue, just west of Nordstrom. We also offer valet parking. This service is located off First Avenue near RH.

Does Cherry Creek Shopping Center have a Lost and Found?

Lost and Found items are held in the Security Office, located on the upper level in the corridor between Johnny Was and LensCrafters. Please call the Security Office at 303-270-9531 to inquire about a lost item.

Brand Certified Facts from Cherry Creek Shopping Center

Cherry Creek Shopping Center partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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