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Safety Equipment SupplierAuto Accessories StoreSmart Start US
Smart Start is the #1 Ignition Interlock Device provider in Castle Rock with same-day installation available for your vehicle. We’re a convenient and affordable Colorado IID supplier located in Northwest Castle Rock at 216 Malibu St with mobile services and price matching available to give you the best value. Our reliable customer service experts and licensed technicians will make your IID device experience quick & low stress. Smart Start is ready to schedule your Ignition Interlock Device installation in Castle Rock. Call our Northwest Castle Rock location & talk to a Program Advisor, who will help you schedule an appointment for your IID installation, calibration or removal.
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Location
Hours
Reviews
3.9
19 reviews
5 stars
14
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1 star
5
- PCPreston CharriereFeb 2, 20241.0The admins are lousy. I got my interlock installed in my car 3 weeks ago, now I'm currently at the dmv, on hold with smart start and have been for an hour and 23 minutes, because they were supposed to submit my file online and they haven't. Wish I read these other reviews beforehand..
- MMMelissa MathewsFeb 1, 20205.0On 2/1/2020 919am I had the most wonderful young man download my interlock. He was friendly, professional and human. One of the first questions he asked is if I had any problems with my device. Never had that question asked before. , when,I left he plugged my device back in and handed me two new mouth pieces. Never had that before. Kiddos to this young man. Thank you. 5465 Harlan st. Arvada Colorado
- JCJoshua CampbellMay 1, 20185.0The guys here are great and friendly, my #1 place to do my calibration on my interlock device
- EWErich WillisApr 29, 20175.0Now that they've changed location & personnel; it is a complete 180 from previous experiences.
- ASAmber StarnesAug 16, 20145.0Called the 1-800 smart start # the operator said there were No locations in Colorado open past 5 pm not true!!! These guys were on top of it!! Provided the excellent service fast friendly! Simply Amazing !! Will not be taking our Biz any where but here!! Thanks Again... Open every day of the week another +
Frequently Asked Questions About Smart Start Ignition Interlock
How long does the Ignition Interlock installation take?
Ignition Interlock installation will usually only take a couple of hours. Smart Start recommends blocking off at least two hours for your appointment. At some locations, you may be able to drop your vehicle off and pick it back up once installation is complete.Please note that installation time can vary depending on the make and model of your vehicle, and may take longer for electric and hybrid vehicles. If you have any questions about your appointment or installation, contact a Program Advisor at (800) 831-3299!
What is an Ignition Interlock Device (IID)?
An Ignition Interlock Device is a piece of equipment that tests your alcohol level and prevents you from driving your vehicle if that alcohol level exceeds a set point.
Do I have to make an appointment for an installation?
You must schedule an appointment to install an Ignition Interlock Device. An appointment ensures that we have all the information needed to provide exactly what you need to fulfill your restricted driving requirements. If you are looking for an appointment today, call us! Same-day installation or service appointments may be available in some cases.
Are there any fees?
The overall cost of an Ignition Interlock Device varies depending on location, provider, requirements, and the duration of the restricted driving program. We’ll always be upfront about the costs, with no hidden charges or fees.
Do you have any programs with financial assistance based on need?
There are programs that provide financial assistance for an Ignition Interlock depending on location and circumstances. If you are wondering if you qualify, feel free to call us. If we cannot answer your specific question, the authority requiring the Ignition Interlock will know how to help.
Can I make a payment in cash?
Our locations do not accept cash payments but the Smart Start Client Portal app makes it easier than ever for customers to review and make payments right from their computer, tablet or smartphone! With the Client Portal, you can manage various options like enabling autopay, reviewing past charges and deciding how often you pay, all in one place.
What if I need to have my vehicle repaired?
Each state has specific requirements and procedures for the mechanic to follow on cars that need to be serviced. Please contact us for further instructions.
Can I go to any Smart Start location for service?
We have thousands of service centers in the U.S. and internationally. Our website provides you information about each of these locations and which one is available to meet your needs.
Who should I contact if I am dissatisfied?
You can file an incident report online on our website or call us and let us know how we can do better. Our customers are valued and appreciated, and feedback helps us improve.
What do I need to bring to my installation?
Bring a photo ID and proof of residence in the form of a document verifying your address. You may also be asked to bring any documents that pertain to your case, depending on the state in which you or your program are located. If any other documents are required, one of our friendly Program Advisors will let you know.
How do I know if Smart Start's devices are compliant with my program?
Smart Start is a NHTSA certified Ignition Interlock provider, so we’re able to meet all of the alcohol monitoring authority’s requirements to ensure that you’re compliant within your state or county.
How often does my Ignition Interlock Device need to be serviced?
You will be asked to bring your Ignition Interlock Device in for regularly scheduled services. Call our knowledgeable Customer Care Center to find out how often your IID will need to be serviced at (800) 831-3299.
What do I need for removal?
Requirements will differ by state, but generally your state authority must grant removal authorization before you can have your IID removed. You will then need to fill out the Device Removal Request form on our website and upload any official documentation that may be required to authorize the removal.
Do I need an Interlock Device on all of my vehicles?
Some states will require that you have an Ignition Interlock Device installed on all cars registered to you, but most states will just require that whichever vehicle you drive have an IID installed. Check with your state authority to see if you will need an IID installed on all of your cars.
Does the Interlock Device mess up or hurt my vehicle?
No, Smart Start's Ignition Interlock Device (IID) will not hurt your vehicle in any way. Our service technicians are the best in the business and are able to install on all vehicles, even hybrids and electric cars!
Where can I find an Ignition Interlock Device?
It’s easy to find the nearest Smart Start location on Google or on our online service center search tool. Go to the Locations tab on our website and enter your zip code into the search bar.
How do I use an Interlock Device?
Using a Smart Start Ignition Interlock is easy! When prompted, blow into the device for a few seconds until you hear a click that signals the test is complete.
How does an Interlock Device work?
When you blow into your Ignition Interlock Device, you're providing a breath test sample in order to start the vehicle. The device then measures your Breath Alcohol Concentration (BrAC), and will either say that you passed, need to retest, or failed. You will be asked to take rolling retests throughout your drive.
What can breathalyzers detect?
Breathalyzers only measure your Breath Alcohol Concentration (BrAC).
Is an Ignition Interlock the same as a breathalyzer?
Ignition Interlock and handheld breathalyzers both test your Breath Alcohol Concentration (BrAC), but an Ignition Interlock Device is only installed in vehicles and prevents the car from starting if there is alcohol detected. A handheld breathalyzer only detects alcohol and may tell you the concentration.
Can I unplug my Ignition Interlock?
Check with your state authority to see if you are allowed to unplug your Ignition Interlock before doing so.
Can someone else drive my car?
Yes, but whoever is driving the vehicle MUST take a breath test and pass before driving. Any failed test will still be your responsibility.
How do I schedule an appointment at a service center?
Although Smart Start strives to accommodate each customer’s schedule as best we can, you must schedule an appointment to install an Ignition Interlock Device. An appointment ensures that Smart Start has all the relevant information for you and can provide exactly what you need to fulfill your restricted driving requirements.You can fill out our online form to schedule an appointment, or call (800) 831-3299 to speak with a trusted Smart Start Program Advisor today. In some cases, same-day installation appointments may even be available.
How much does an Ignition Interlock Device cost?
The overall cost of an Ignition Interlock Device is a combination of installation fees, monthly service fees, and removal fees. Exact pricing is state-specific. To find out the exact Ignition Interlock price in your state, call (800) 831-3299. A Smart Start Program Advisor will help you determine the exact amount for your area of residence, but know that we always strive to give you the best value and the lowest cost in your total Ignition Interlock package.
Are there additional fees applied to do a same-day installation for my IID?
There are no fees to accomodate same-day Ignition Interlock installations. To find out the exact Ignition Interlock price in your state, call (800) 831-3299. A Smart Start Program Advisor will help you determine the exact amount for your area of residence, but know that we always strive to give you the best value and the lowest cost in your total Ignition Interlock package.
What kind of vehicle can an Ignition Interlock Device be installed on?
Smart Start’s Ignition Interlock Devices can be installed on most vehicles, including many electric and hybrid vehicles. Smart Start's Interlock Devices are also compatible with some motorcycles. If you have questions about installation, reach out to our Program Advisors at (800) 831-3299!
In Colorado, what is a DWAI?
Colorado drivers with a BAC test result between .05% to .079% can receive a DWAI, according to No DUI Colorado. Still, remember that there’s no minimum BAC threshold for a DWAI. Any time you drive a vehicle with the slightest degree of impairment, you can be charged with DWAI, which can often lead to a license suspension. Learn more about the process for getting your license back in Colorado after a DWAI on the Smart Start website.
Where can I find information about what happens when you get charged with a DWAI in Colorado?
DWAI charges are one component of Colorado’s tough approach to drinking and driving. If you’ve received a DUI or DWAI in Colorado, an Ignition Interlock Device from Smart Start might be the next step that’s required to get your license back. Check out our guide to IIDs in Colorado for all the key information that will help you navigate the IID process.
What are the operating hours of Smart Start Ignition Interlock in Castle Rock?
Smart Start Ignition Interlock is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Do I need to schedule an appointment for Ignition Interlock installation?
Yes, appointments are required to ensure the right service and scheduling. Same-day installations may be available; call to check availability.
How long does the installation of an Ignition Interlock Device take?
Installation usually takes about two hours, but time may vary depending on your vehicle, including electric and hybrid models.
What types of payment does Smart Start accept?
Smart Start accepts Visa and Mastercard credit and debit cards; cash payments are not accepted.
Can I manage my account and payments online?
Yes, you can use the Smart Start Client Portal app to review and make payments, enable autopay, and manage your account conveniently online.
Where is Smart Start Ignition Interlock located in Castle Rock?
It is located at 216 Malibu St in Northwest Castle Rock, CO 80109.
What nearby automotive services are available around Smart Start?
Nearby you will find Intoxalock Ignition Interlock, Vogel Auto And Diesel, Snodgrass Auto Repair, Double 'D' Auto Repair, Binswanger Glass, Safelite AutoGlass, High Plains Transmission, Titan Auto Tech, and Crash Champions Collision Repair - all providing various automotive repair and service options.
Are there fitness or recreational options near Smart Start in Castle Rock?
Yes, nearby fitness and recreation options include Rocky Mountain Krav Maga and Project Fit, which offer martial arts and gym facilities.
How can nearby rental services assist customers visiting Smart Start?
Equipment Rental Source nearby offers rental and outdoor gear services, which might be useful if you're preparing your vehicle or equipment around your visit to Smart Start.
What should I bring to my Ignition Interlock installation appointment?
Bring a photo ID, proof of residence, and any documents related to your case as required by your state's program.