Business Details
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Fashion Accessories StoreWatch StoreShoe StoreClothing StoreJewelry StoreOutlet Store
At the Michael Kors CASTLE ROCK location in Castle Rock, CO, you can explore and shop the latest designer looks for women and men while experiencing exceptional customer service. Whether you are looking for a statement handbag, stylish watch or ready-to-wear fashion apparel or accessories, the CASTLE ROCK store offers the latest looks as well as familiar favorites. We are conveniently located at 5050 Factory Shops Blvd, Suite 330 in the Outlets At Castle Rock.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.3
224 reviews
5 stars
147
4 stars
41
3 stars
16
2 stars
6
1 star
14
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly and helpful, although there were some reports of rudeness and unprofessional behavior from specific employees.
Customer Service Issues
Several reviews highlighted negative experiences with customer service, including feeling ignored, unhelpful staff, and instances of perceived profiling.
Product Selection
Customers expressed disappointment with the limited selection of men's products and some felt the overall merchandise variety was lacking.
Sales and Pricing
The store was noted for having great sales and competitive pricing, with many customers appreciating the value during promotions.
Store Environment
The store was generally described as clean and organized, though some customers mentioned it being crowded and messy at times.
- MRMiguel RiveraSep 1, 20251.0Probably dont complain to the only paying customer at the counter over a pick up because you are "short staff" on a holiday. Took you 2 minutes to go and grab the bag. Sorry for the inconvinience.
- RHRosalind HartmannJul 27, 20255.0The friendliest staff, so courteous and polite. Love coming to this store.
- MNM NJun 30, 20255.0Had a great time with my mom in law this weekend! Went in for a birthday gift and came out so happy with our purchases. The ladies were so lovely and helpful at this location.
- TJTracy JohnsonJun 23, 20255.0Clearance items are so cheap
- SNSam NJan 4, 20251.0I recently visited this location and encountered an experience that left me both shocked and disappointed. One of the staff members, Barb, displayed behavior that was unprofessional and absolutely condescending. She profiles you when you enter the store and will follow you around. In addition, she gives you an attitude when assisting you. Furthermore, Barb did not know how to approach simple tasks such as ordering a product they had out of stock. Her lack of professionalism and inability to aid customers was quite appalling. I have been a reoccurring customer at this specific location for many years and have never come across any issues like this before.
Frequently Asked Questions About Michael Kors Outlet
What products can I find at Michael Kors Outlet in Castle Rock?
You can explore the latest designer looks for women and men, including handbags, watches, ready-to-wear fashion apparel, and accessories.
What are the operating hours of Michael Kors Outlet in Castle Rock?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is Michael Kors Outlet located in Castle Rock?
It is located at 5050 Factory Shops Blvd, Suite 330, Castle Rock, CO 80108, inside the Outlets At Castle Rock.
Does Michael Kors Outlet offer in-store pickup services?
Yes, the store offers in-store pickup for your convenience.
Do I need an appointment to shop at Michael Kors Outlet?
No, appointments are not required to shop at this location.
What can I expect from the customer service at Michael Kors Outlet?
You can expect exceptional customer service when shopping for the latest and classic Michael Kors styles.
Are there other fashion stores near Michael Kors Outlet where I can shop?
Yes, nearby fashion stores include Johnston & Murphy, Pandora Jewelry, New Balance Factory Store Castle Rock, and lululemon, among others.
Are there shoe stores near Michael Kors Outlet for diverse footwear options?
Yes, nearby shoe stores include Johnston & Murphy, Famous Footwear, Rack Room Shoes, and Flip Flop Shops & More Castle Rock.
Can I visit other outlet stores near Michael Kors Outlet for more shopping variety?
Certainly, the Outlets At Castle Rock has several outlet stores such as Samsonite Outlet, Kenneth Cole Outlet, COACH Outlet, and Fjallraven Outlet nearby.
How might visitors combine their trip to Michael Kors Outlet with nearby attractions?
Visitors can shop at Michael Kors and then explore nearby stores like Bose Factory Store for electronics, or enjoy dining and shopping at the Outlets At Castle Rock shopping center.