Windsor

Reviews

• SJ

  Sylvia Johnson

  3 days ago
  1.0
  I went into Windsor today, and I do spend a good amount of money at this store. Usually I try to avoid going to this location because there are rude managers working. Today was something else, I noticed there was only one associate working in the entire store. Despite that, she made my shopping experience 100% Better. From what I saw, she was checking customers out at both registers at the same time. According to my receipt, her name was Serenity. I truly appreciated the customer service she provided, especially considering she was the only employee present. I felt bad that she was left to handle everything on her own, but her friendliness and helpful attitude really stood out. Serenity was a pleasure to interact with and did an amazing job under the circumstances.
• LH

  Lizzie Hernandez

  Jan 1, 2026
  5.0
  Ruby was SO NICE todaaayyy!!! I love shopping here because of her and her friendly attitude! She took things off of the high hangers and everything
• BB

  Brenda

  Dec 21, 2025
  1.0
  recién Nueva Tuve una muy mala experiencia, las cajeras bien déspotas y sangrona personas que no deben de trabajar en este lugar, les pedí que me bajaran una falda y no quisieron que regresara y si querían una hora, Luego encontré otra igual y la agarré con el saco para Comprarla , Cuándo llegamos con la cajera con una actitud pésima en eso llegó otro señor, muy amable para saludarnos, que me imagino que ha de ser el jefe , Y su actitud cambió,,Me dieron ganas de decirle las personas prepotentes que tienen de cajeras, pero me lo guardé por educación, pero quiero miren mi Review y las corren Piensan que le están haciendo a uno un favor cuando es su trabajo y ser agradables por las clientas es lo que deben hacer.
• IG

  I G

  Nov 30, 2025
  1.0
  Asked one of the associates if the necklace on the mannequin was found elsewhere in the store, she rolled her eyes and said that it was the last one and asked if I wanted it, I said yes. She brought the necklace to cash register and mumbled something to her coworker when the coworker said “who?” they both looked at me and smiled. Very weird and rude experience for no given reason. Based on this experience alone I will not be shopping here again. Get a grip.
• MM

  Mandy Miller

  Sep 20, 2025
  1.0
  I had an incredibly frustrating experience at the Windsor store in Flatiron Crossing. After waiting nearly two hours to try on 2 dresses, we were denied the ability to make a purchase—not because of any inappropriate behavior, but because the store was so disorganized and poorly managed. There were at least four employees working(?), yet the dressing rooms were completely unmonitored, leading to chaos (as described in other reviews). When we finally used a nearby room (with no staff present), the manager became upset and refused to let us complete our purchase. Her focus seemed to be on control, not on solving the obvious issues happening in her store. Even more shocking, we watched at least five customers in line behind us leave without buying anything due to the disorganization/wait time. Losing that many sales in one afternoon should be a serious red flag for any business. In contrast, we drove to the Colorado Mills location afterward, which only had two employees, yet it was run efficiently and professionally. We found a dress and checked out within 10 minutes. It’s clear that leadership and training make all the difference. Windsor really needs to take a hard look at what’s going wrong in the Broomfield/Flatirons location and provide serious support to that team (all issues outlined in other reviews). I’d suggest learning from the success of the Colorado Mills store and making customer service a priority again. I won't be returning to the Flatirons location unless I hear things have changed.

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