Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Brighton, CO location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
641 reviews
5 stars
352
4 stars
130
3 stars
81
2 stars
31
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, particularly highlighting individual employees who went above and beyond.
Store Cleanliness
The store was frequently described as clean and organized, contributing to a pleasant shopping experience.
Product Selection
Customers expressed mixed feelings about the product selection, noting limited options in certain departments and concerns about empty shelves.
Pricing and Sales
While some customers found great deals and affordable prices, others felt that certain items were overpriced or that sales were not clearly marked.
Store Hours
Several reviews mentioned dissatisfaction with the store's opening hours, suggesting that earlier hours could attract more customers.
- EPEdith PineyroDec 29, 20251.0Bought a lab Diamond tennis necklace on 12/27/25, opened the box and the necklace was broken. So, today 12/29 I came in to return it. Oh wow, the sales person in jewelry immediately told me they cannot take this back because it’s broken. When I bought it they crammed it in this tiny box and it probably got broken right then. I had to really make a case to get a refund. Don’t know this sales lady’s name , rude, nasty, unprofessional, one of these must be her name. Been a customer for years, goodbye JC Penney, just lost another customer, that explains why your store is always empty. Go and talk down to someone else, not to me again!!!!!
- LMLeticia MartinezDec 23, 20255.0Love to shop at this JCPENNEY extremely clean. The Staff is very friendly.
- JSJessica SpitzerDec 13, 20255.0The best sales, the most helpful employees, and great quality products. This is a wonderful store and we always enjoy the monthly kids craft.
- BHBriana HernandezNov 15, 20255.0My shopping experience today was so pleasant! Ran over on my lunch break to find a dress for a wedding this weekend and ended up finding a dress and a holiday sweater set, ...only to find out that sweaters were also but one get one free! So I grabbed two!!! The sale wasn't ringing up correctly to show the discount, but a sweet and super friendly young lady named Monica was incredibly helpful! She was patient and kind and smiling, even when the computer system wasn't working properly for the sale. What a great person to have on your staff! She figured it out for me and just made my day with her above and beyond customer service skills! Thanks for hiring great people like Monica!!!
- LGLaura GSep 16, 20255.0Great prices on quality curtains!
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Brighton, CO offer?
JCPenney in Brighton offers a wide variety of products including kids', men's and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney in Brighton, Colorado?
The store is open Monday through Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does the Brighton JCPenney offer curbside pickup and free shipping?
Yes, JCPenney offers both free shipping and curbside pickup options for customers.
What payment options are accepted at JCPenney Brighton?
JCPenney Brighton accepts American Express, Check, Discover, Mastercard, and Visa payments.
Is the JCPenney store in Brighton wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Does the Brighton JCPenney location have a beauty salon?
Yes, there is a JCPenney Salon located within the Brighton store.
Are there beauty product options available near JCPenney Brighton?
Yes, Sephora inside JCPenney offers a variety of beauty and spa products, and nearby you can also find Victorious Hair beauty salon.
What nearby dining options are available when visiting JCPenney in Brighton?
Nearby restaurants include Texas Roadhouse for American cuisine, Panda Express for fast Pan-Asian food, and Olive Garden for Italian dining.
Are there convenient nearby hotels if I am visiting JCPenney from out of town?
Yes, several hotels near JCPenney include Candlewood Suites Denver Northeast - Brighton, Holiday Inn Express & Suites Denver Northeast - Brighton, and Comfort Inn & Suites Brighton Denver NE Medical Center.
Can I find home decor and furniture at JCPenney Brighton?
Yes, JCPenney offers a range of home decor and furniture items at their Brighton location.