JCPenney

4.1
641 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Brighton, CO location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
1950 Prairie Center Pkwy, Brighton, CO
80601, United States

Hours

Reviews

4.1
641 reviews
5 stars
352
4 stars
130
3 stars
81
2 stars
31
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, particularly highlighting individual employees who went above and beyond.

Store Cleanliness

The store was frequently described as clean and organized, contributing to a pleasant shopping experience.

Product Selection

Customers expressed mixed feelings about the product selection, noting limited options in certain departments and concerns about empty shelves.

Pricing and Sales

While some customers found great deals and affordable prices, others felt that certain items were overpriced or that sales were not clearly marked.

Store Hours

Several reviews mentioned dissatisfaction with the store's opening hours, suggesting that earlier hours could attract more customers.
  • EP
    Edith Pineyro
    Dec 29, 2025
    1.0
    Bought a lab Diamond tennis necklace on 12/27/25, opened the box and the necklace was broken. So, today 12/29 I came in to return it. Oh wow, the sales person in jewelry immediately told me they cannot take this back because it’s broken. When I bought it they crammed it in this tiny box and it probably got broken right then. I had to really make a case to get a refund. Don’t know this sales lady’s name , rude, nasty, unprofessional, one of these must be her name. Been a customer for years, goodbye JC Penney, just lost another customer, that explains why your store is always empty. Go and talk down to someone else, not to me again!!!!!
  • LM
    Leticia Martinez
    Dec 23, 2025
    5.0
    Love to shop at this JCPENNEY extremely clean. The Staff is very friendly.
  • JS
    Jessica Spitzer
    Dec 13, 2025
    5.0
    The best sales, the most helpful employees, and great quality products. This is a wonderful store and we always enjoy the monthly kids craft.
  • BH
    Briana Hernandez
    Nov 15, 2025
    5.0
    My shopping experience today was so pleasant! Ran over on my lunch break to find a dress for a wedding this weekend and ended up finding a dress and a holiday sweater set, ...only to find out that sweaters were also but one get one free! So I grabbed two!!! The sale wasn't ringing up correctly to show the discount, but a sweet and super friendly young lady named Monica was incredibly helpful! She was patient and kind and smiling, even when the computer system wasn't working properly for the sale. What a great person to have on your staff! She figured it out for me and just made my day with her above and beyond customer service skills! Thanks for hiring great people like Monica!!!
  • LG
    Laura G
    Sep 16, 2025
    5.0
    Great prices on quality curtains!

Frequently Asked Questions About JCPenney

What types of products does JCPenney in Brighton, CO offer?

JCPenney in Brighton offers a wide variety of products including kids', men's and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.

What are the store hours for JCPenney in Brighton, Colorado?

The store is open Monday through Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.