Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Aurora, CO location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
607 reviews
5 stars
319
4 stars
151
3 stars
67
2 stars
26
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for being helpful and friendly, while others were reported as rude and unprofessional.
Pricing Issues
Customers expressed frustration over misleading pricing and promotions, with some feeling pressured to apply for credit cards to receive advertised discounts.
Store Cleanliness
The store was frequently noted as clean and organized, contributing positively to the shopping experience.
Product Selection
Customers reported a lack of stock in certain sizes and styles, leading to disappointment in product availability.
Positive Experiences
Several customers highlighted positive interactions with specific employees, particularly in the jewelry and photography departments.
- VPVerla PhelpsNov 12, 20255.0Great selection. Helpful staff.
- JLJennifer LaneSep 29, 20251.0SCAM ALERT ‼️ I went into JCPenney‘s two separate times yesterday and had two separate transactions. One clerk honored the 40% to 60% off sale that was plastered on signs throughout the store. The first clerk, I did a transaction with did not honor the displayed 40% to 60% off sale and pushed me to apply for a credit card. I assume had I applied for the credit card she would have honored the discount that was already published throughout the store. Needless to say, I returned all three of my bath rugs after looking at my receipt and confirming she scammed me. It sounds like they pick and choose which customers they will give their published discounts to. There is no QR code to scan or a coupon to download. This is a scenario that is worthy of reporting to the Attorney General and federal trade commission.
- LTLee TeddySep 26, 20255.0Nice gift card selection.
- RDRashida DickSep 25, 20251.0Shady business practices. Sale is listed as 40% or 60% off everywhere in the store. Spoke with an employee in jewelry who insisted the price listed wouldn't be that price because when you apply for a Penney's charge card, you get more off. Husband and I stated we weren't interested in a charge card she was insistent. Continued shopping in apparel, get to the register and the sales clerk states that if we apply for a charge card we'll get more money off. She would not issue the posted applicable 60% off until we applied for the card and kept saying it was part of the deal for the promotion. If you get the charge card it reduces your total from 907 to 700 something, if you apply and don't get it, your total will be 574. I told her I just want the deal that's posted in the store and she said we had to apply for the credit card, so after being forced to apply, we had to lie about our income to get rejected to get the deal the store was advertising!! I'm looking into reporting this to corporate and the FTC as well as other channels because I didn't enjoy being held up at checkout.
- NNnuj010seg ;nid'somSep 15, 20255.0The store had an inviting entrance.
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Aurora, CO offer?
JCPenney in Aurora offers a wide range of products including men's, women's, and kids' apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney in Aurora, CO?
JCPenney is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney in Aurora offer curbside pickup and in-store shopping?
Yes, JCPenney offers both curbside pickup and in-store shopping options at its Aurora location.
Which payment methods are accepted at JCPenney in Aurora?
Accepted payment options include American Express, Check, Discover, Mastercard, and Visa.
Is the JCPenney store in Aurora accessible for wheelchair users?
Yes, the Aurora JCPenney store has a wheelchair-accessible entrance.
Where is the JCPenney store located in Aurora, CO?
The JCPenney store is located at 6302 S Central St, within the Southlands Shopping Center in Aurora, CO 80016.
Can I shop online or use an app to make purchases from JCPenney in Aurora?
Yes, you can shop online via their website or use the JCPenney App available on the Apple App Store for convenient shopping and coupons.
What nearby dining options are available near JCPenney in Southlands Shopping Center?
Nearby dining options include Lazy Dog Restaurant & Bar, Jim N Nick's BBQ, Waldo's Chicken and Beer, KFC, Long John Silver's, Wine Experience Cafe, and Good Times Burgers & Frozen Custard.
Which nearby stores can I visit for additional shopping near JCPenney in Aurora?
Additional nearby stores include Michaels for crafts, TJ Maxx for clothing and home goods, Men's Wearhouse for men's clothing, Sam's Club for wholesale goods, and Discount Tire for automotive needs.
Are there any nearby service centers or facilities that could assist customers visiting JCPenney?
Yes, nearby services include UPS Access Point for shipping, Visionworks for eye care, T-Mobile for mobile phones, Lucid Hearing Aurora for hearing aids, and Mister Car Wash for auto detailing.