Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Aurora, CO location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
611 reviews
5 stars
318
4 stars
152
3 stars
67
2 stars
26
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service experiences, including rude staff and lack of assistance.
Sales Practices
Customers reported issues with misleading sales promotions and pressure to apply for credit cards to receive advertised discounts.
Store Cleanliness
Many customers appreciated the cleanliness and organization of the store, noting it as a positive aspect of their shopping experience.
Product Quality
Several reviews mentioned dissatisfaction with product quality, particularly in jewelry and clothing, leading to disappointment.
Staff Friendliness
Despite negative experiences, some customers praised specific staff members for their helpfulness and friendliness.
- MGMaxim GimelshteynDec 18, 20254.0Good store but no customer service.
- LMLanette MichalikDec 14, 20251.0As others have said, this store likes to scam people. Product signs were up for 40% off women’s clothes. Cashier did not honor that discount and was extremely rude and pushy about getting a credit card. After saying no 5 times, she finally completed the transaction without the 40% off. Come to find out the Mystery sale was happening but she was only honoring it if you got a credit card. She would not take my JCPenney phone number to help lower the cost. My same purchase was $30 cheaper if I bought online. I will not be returning to this store.
- AOAmy ODec 13, 20251.0Terrible customer service. I purchased a ring a year ago and the diamond fell out (poor quality), had the life time warranty- took a month to get back, diamond fell out day 1 of having it back. So again came back to JCP to send it off. The lady couldn't find my account even with receipt and warranty number. She asked a cashier to help us but the cashier said trade with me so I can and the jewelry lady proceeded to do every else, except go trade, associates asked if we needed help, we said Yes and they literally walked away. Finally after telling the jewelry lady a third time she went to trade with cashier. Cashier could not help me either, so 45min there, no help. She said that she can't do anything but to come back when Lyndsey is there...we will try again later to fix my wedding ring, something so precious to me and they could be so careless is sad. Praying Lyndsey is able to help.
- LWLillian WDec 2, 20255.0This is one of my favorite stores in Southlands, I hope it continues to stay in business
- RRRoseyDec 2, 20251.0The black female who’s a cashier should have better customer service skills. Really disrespectful and only tells certain customers to have a good day after making a purchase. Disappointing
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Aurora, CO offer?
JCPenney in Aurora offers a wide range of products including men's, women's, and kids' apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney in Aurora, CO?
JCPenney is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney in Aurora offer curbside pickup and in-store shopping?
Yes, JCPenney offers both curbside pickup and in-store shopping options at its Aurora location.
Which payment methods are accepted at JCPenney in Aurora?
Accepted payment options include American Express, Check, Discover, Mastercard, and Visa.
Is the JCPenney store in Aurora accessible for wheelchair users?
Yes, the Aurora JCPenney store has a wheelchair-accessible entrance.
Where is the JCPenney store located in Aurora, CO?
The JCPenney store is located at 6302 S Central St, within the Southlands Shopping Center in Aurora, CO 80016.
Can I shop online or use an app to make purchases from JCPenney in Aurora?
Yes, you can shop online via their website or use the JCPenney App available on the Apple App Store for convenient shopping and coupons.
What nearby dining options are available near JCPenney in Southlands Shopping Center?
Nearby dining options include Lazy Dog Restaurant & Bar, Jim N Nick's BBQ, Waldo's Chicken and Beer, KFC, Long John Silver's, Wine Experience Cafe, and Good Times Burgers & Frozen Custard.
Which nearby stores can I visit for additional shopping near JCPenney in Aurora?
Additional nearby stores include Michaels for crafts, TJ Maxx for clothing and home goods, Men's Wearhouse for men's clothing, Sam's Club for wholesale goods, and Discount Tire for automotive needs.
Are there any nearby service centers or facilities that could assist customers visiting JCPenney?
Yes, nearby services include UPS Access Point for shipping, Visionworks for eye care, T-Mobile for mobile phones, Lucid Hearing Aurora for hearing aids, and Mister Car Wash for auto detailing.