Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Aurora, CO location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
1,372 reviews
5 stars
684
4 stars
336
3 stars
171
2 stars
67
1 star
114
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with some employees praised for their helpfulness while others were reported as rude or dismissive.
Store Organization
Several reviews mention issues with store organization, including messy merchandise and long checkout lines, leading to customer frustration.
Product Selection
Customers expressed mixed feelings about product selection, with some appreciating the variety while others noted a lack of specific items.
Management Issues
Multiple reviews highlighted concerns regarding management, including poor handling of customer complaints and inadequate staffing.
Positive Experiences
Despite the criticisms, many customers shared positive experiences, particularly with specific employees who provided excellent service.
- JSJustin StevensDec 13, 20251.0No one picks up a phone at this location, why bother spending money here when you are not valued as a customer.
- BFBardo FonsecaDec 11, 20255.0Me gusta bastante bien
- ZHZakaria HassenNov 28, 20251.0Absolutely frustrating. I came to shop on Black Friday and understandably it was busy, however it’s like the employees didn’t see the long lines. I stood in the line for over 40 minutes and was still not even half way to the front. It wouldn’t have been a problem if the employees didn’t take 5 minutes each with every customer. As a retail associate myself, at least look try to read peoples faces and checkout people faster instead of sleeping on the job! Ultimately, the lack of effort to help customers is what made me leave my merchandise and walk out. Will not be coming back anytime soon!
- JSJoshua SheekNov 20, 20255.0I wish this place had a better selection of wallets
- BCBen CurkendallNov 14, 20251.0Poor customer service.
Frequently Asked Questions About JCPenney
What products and brands does JCPenney in Aurora, CO offer?
JCPenney Aurora offers a wide variety of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products. Exclusive brands include St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie.
What are the opening hours of JCPenney at 14200 E Alameda Ave, Aurora?
JCPenney is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney offer curbside pickup and in-store shopping?
Yes, JCPenney offers both curbside pickup and in-store shopping options for customer convenience.
What payment options are accepted at the JCPenney Aurora location?
JCPenney accepts American Express, Discover, Mastercard, Visa, and checks as payment methods.
Is JCPenney Aurora wheelchair accessible and does it have public restrooms?
Yes, JCPenney in Aurora has a wheelchair accessible entrance and public restrooms available for customers.
Does JCPenney have a beauty section or salon nearby?
Yes, within the same shopping area there is a JCPenney Salon and Sephora inside JCPenney, offering beauty and skincare products and services.
What dining options are available near JCPenney Aurora?
Nearby dining options include Famous Wok (Chinese restaurant), Over Rice Thai Kitchen, Burger King (fast food), Sarku Japan (Japanese), Charleys Cheesesteaks, Dairy Queen (ice cream and fast food), and Q'Rico Mexican Cravings.
Are there any children’s clothing stores near JCPenney Aurora?
Yes, OshKosh B'Gosh and Carter's, both specializing in children's clothing, are located nearby Aurora JCPenney.
What is the address and contact number for JCPenney in Aurora?
The address is 14200 E Alameda Ave, Aurora, CO 80012 inside Aurora Mall. The main phone number is +1 303-344-9901 and the toll-free number is 1-800-322-1189.
Where can customers find JCPenney discounts and shopping apps?
Customers can shop top deals online at https://www.jcpenney.com/d/sales-deals and download the JCPenney App for shopping and coupons from the Apple App Store.