Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Aurora, CO location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
1,369 reviews
5 stars
683
4 stars
336
3 stars
171
2 stars
66
1 star
113
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for their helpfulness, while others were reported as rude or dismissive.
Store Organization
Customers noted issues with merchandise organization and cleanliness, with some areas described as messy or poorly stocked.
Product Selection
Positive feedback on the variety of products available, including clothing and beauty items, but some customers expressed disappointment in the availability of specific sizes or items.
Checkout Experience
Frequent complaints about long wait times at checkout and insufficient staff during busy periods, leading to frustration among customers.
Sales and Promotions
Many customers appreciated the sales and discounts available, highlighting good deals throughout the store.
- BCBen CurkendallNov 14, 20251.0Poor customer service.
- SMSteve ManOct 15, 20255.0Everything was well organized by category.
- GJGlenda JacksonOct 14, 20255.0JCPenney salon is convenient for shopping popular hair products, for all hair types. I enjoyed shopping for baby clothing and accessories by leadingbrands. Sales are throughout the departments in the store (upstairs/downstairs).
- KGKrisitin GOct 14, 20251.0Staff here were very rude. We witnessed staff standing around doing nothing while one person was at the checkout with a line. One staff member came up, helped someone that wasn’t in line then walked away. We asked if she could help us and she said no. Merchandise was unorganized and there were shelves that were a mess. I will not be coming back to this JCPenney.
- SHSusan HumphreysSep 22, 20252.0I love Penny’s products, however, I am trying to reach someone in the store at the Aurora Mall, nobody answers the phone! Not the home department, not the operator, and there’s no one else who can help me. Thanks Penneys.
Frequently Asked Questions About JCPenney
What products and brands does JCPenney in Aurora, CO offer?
JCPenney Aurora offers a wide variety of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products. Exclusive brands include St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie.
What are the opening hours of JCPenney at 14200 E Alameda Ave, Aurora?
JCPenney is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney offer curbside pickup and in-store shopping?
Yes, JCPenney offers both curbside pickup and in-store shopping options for customer convenience.
What payment options are accepted at the JCPenney Aurora location?
JCPenney accepts American Express, Discover, Mastercard, Visa, and checks as payment methods.
Is JCPenney Aurora wheelchair accessible and does it have public restrooms?
Yes, JCPenney in Aurora has a wheelchair accessible entrance and public restrooms available for customers.
Does JCPenney have a beauty section or salon nearby?
Yes, within the same shopping area there is a JCPenney Salon and Sephora inside JCPenney, offering beauty and skincare products and services.
What dining options are available near JCPenney Aurora?
Nearby dining options include Famous Wok (Chinese restaurant), Over Rice Thai Kitchen, Burger King (fast food), Sarku Japan (Japanese), Charleys Cheesesteaks, Dairy Queen (ice cream and fast food), and Q'Rico Mexican Cravings.
Are there any children’s clothing stores near JCPenney Aurora?
Yes, OshKosh B'Gosh and Carter's, both specializing in children's clothing, are located nearby Aurora JCPenney.
What is the address and contact number for JCPenney in Aurora?
The address is 14200 E Alameda Ave, Aurora, CO 80012 inside Aurora Mall. The main phone number is +1 303-344-9901 and the toll-free number is 1-800-322-1189.
Where can customers find JCPenney discounts and shopping apps?
Customers can shop top deals online at https://www.jcpenney.com/d/sales-deals and download the JCPenney App for shopping and coupons from the Apple App Store.