Louis Vuitton Aspen

Reviews

• GS

  Greg Shaw

  6 days ago
  5.0
  I stopped in to buy myself a gift And when I walked in the store, I immediately felt welcome. The staff was kind and made me feel Important. I ended up working with Joseph Who helped me Pick out the perfect pocket organizer, and even offered to stamp it with my initials, which I truly appreciated. I will be going back to work with him for my next purchase in Aspen. Thank you, LV team!!
• CG

  Crazly Gorg

  Dec 26, 2025
  2.0
  There might be a decent selection of bags at this store, but I would be hesitant to spend any sort of money at this location. Came in to look at the Capucines bags, but got no attention from an SA until I touched one on display about 5-10 minutes after getting in the store. Our mistake for assuming that was okay; every other shopper in the store was doing it, but I guess we looked too casual to do so. The male sales attendant barking, “THOSE ARE OUR EXOTICS!!! Don’t touch, the oils will damage them!! Ask if you need help” is not particularly welcoming. I’m not going to beg for attention to buy a bag that costs over $7,000. Every other location I’ve visited has their exotics locked up and for the most part saved for repeat high-spending clientele… I’m glad they made clear that I would not be welcome as a customer regardless of what I am purchasing. The Cherry Creek location is more welcoming, but I’ve had such a cruddy experience with LV sales associates that I’ll gladly spend my money elsewhere. If you are considering getting anything LV, would strongly recommend making the trip to Denver or any other location to give your sales commission to someone that won’t treat you like a dog.
• PB

  Patricija Baksyte

  Dec 22, 2025
  1.0
  British accent & glasses lady was extremely rude and seems clueless. We went in today around 4:45 pm and asked about Murakami pieces - stared at us like we were speaking a foreign language. Was also clueless on future Murakami drops & such. Then, I was looking at key pouches/wallets and she brings 2 card holders and explains how she uses them and loves them. Didn’t even give them to me to look at, just held them in her hands with no eye contact, then ran off with another client without saying anything. Overall not a welcoming experience at all with her.
• RB

  Ryte Baksiene

  Dec 22, 2025
  1.0
  Very unpleasant sales associate. I was there with my daughter, who was looking at key pouches. SA was not making eye contact, totally ignored if I said something. She opened a slg drawer, I noticed mini pochette in the drawer, and asked if it was a mini pochette there. She said no and closed the drawer. When she opened it again, I asked to see it. She gave it to me, and walked away with another client. After this, we left the store. She was wearing glasses and had british accent. Not a good representation of the brand. Very off-putting.
• EA

  Erika Armstrong

  Dec 21, 2025
  2.0
  On a recent ski holiday I purchased a small limited edition handbag from LV Aspen. The original shopping experience was lovely, however they did not provide a receipt and nor did they email one. After having to take time from skiing to return to the store the customer service was dreadful. The store manager (I presume as she interjected another sales assistant) asked if she could help, went back to another customer, then found me in the system and handed me a printed receipt. When I said I hadn’t received an email from them she went back to the other customer and asked me to write my details on a post it note. I then had to ask for an envelope for the receipt. There was no apology for their errors requiring me to return to the store, I was treated as though I was a nuisance. 24 hours later, I still haven’t received an email. After recently shopping at Burberry in Vegas and Ralph Lauren in LA on our US holiday all I can say is the LV customer service at Aspen is sub standard.

Frequently Asked Questions About Louis Vuitton Aspen