Not happy with first experience buying from Louis Vuitton. Not about quality, but rather secondary customer service.
YK
Yeshua King
Sep 9, 2025
5.0
Samantha Stanley, Is an outstanding sales associate.We came to look around.Samantha,went above & beyond to help us with our future purchase of Louis Vuitton.She is very knowledgeable with Louis Vuitton products & extremely helpful,professional & sweet.
DQ
DANIA VELASQUEZ QUINTERO
Aug 19, 2025
5.0
Greatest customer service in the store I stopped by to see some purses and sun glasses the person who helped me was excellent definitely will come back
JS
Joshua Scott Smith
Jul 16, 2025
5.0
The team at the Aspen location was so helpful, fun, and absolutely adorable! Thanks for having such a great crew in your beautiful shop. I scored some amazing sunglasses with the LV on the lenses—totally obsessed! My gal pals and I will definitely be back soon! 😎🙌
LB
Liz Bishop
Jul 16, 2025
1.0
I visited the Louis Vuitton store today around 4:30pm with my baby in a stroller and was really disappointed by the experience. The store has a few stairs so I went up to a female employee and asked for help. She looked right at me and said someone will help, then walked away. She easily could have helped, it would not have been difficult, but she just ignored me. I even motioned to the man behind the desk for help, and he ignored me too.
I was genuinely interested in purchasing a beautiful white jacket that was about $4,000 but instead I had to carry my stroller with my baby in it up and down the stairs by myself. He is heavy and it was not easy.
No one greeted me, no one offered assistance, and no one even acknowledged me. I felt completely judged, maybe because I was wearing sweatpants and pushing a stroller. We just moved to Aspen and I was excited to explore the shops, but this was a really disheartening experience.
For a brand that prides itself on luxury, this kind of treatment is unacceptable. I came in ready to shop and left feeling invisible. Feel free to check your security cameras. I was there around 4:30pm.
Frequently Asked Questions About Louis Vuitton Aspen
What are the regular store hours for Louis Vuitton Aspen?
Louis Vuitton Aspen is open Monday through Saturday from 10:00 AM to 6:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Does Louis Vuitton Aspen have extended hours during certain seasons?
Yes, during winter and summer seasons, Louis Vuitton Aspen may have extended hours. It's recommended to call the store for specific extended hours information.
What payment options are accepted at Louis Vuitton Aspen?
Louis Vuitton Aspen accepts American Express, Mastercard, Visa, and cash payments.
Where is Louis Vuitton Aspen located?
The store is located at 206 S Mill St, Aspen, CO 81612, United States.
Does Louis Vuitton Aspen offer in-store shopping and pickup?
Yes, Louis Vuitton Aspen offers both in-store shopping and in-store pickup options.
What kind of products and services does Louis Vuitton Aspen provide?
Louis Vuitton Aspen offers elegant leather goods, sunglasses, fashion accessories, and other luxury items from the Louis Vuitton brand.
Are there places to dine near Louis Vuitton Aspen?
Yes, nearby dining options include Campo De Fiori (Italian and American cuisine), Cache Cache Aspen (French and American cuisine), Las Montanas (Mexican restaurant and bar), and Brunelleschi's (Italian and pizza).
What beauty and spa services are available near Louis Vuitton Aspen?
Nearby beauty and spa services include Mill Plaza Nails Salon, Heaven on Earth Aspen (day spa and massage), Heaven On Earth (day spa and skin care), and Red Spa (beauty salon and hair removal).
Are there any art galleries or cultural spots near Louis Vuitton Aspen?
Yes, nearby art galleries and cultural spots include Meuse Gallery Aspen, Royal Street Fine Art, Valley Fine Art, Aspen Collective, and Royal Street Fine Art museum.
What other luxury shopping options are close to Louis Vuitton Aspen?
Nearby luxury shopping includes jewelry stores such as Maja DuBrul and Palaso Aspen, as well as clothing stores like Etar, Peruvian Connection, Kith Aspen, Yves Salomon, Zadig & Voltaire, Stone Island, Chrome Hearts, and Ro + Fern.