Brand Certified
JCPenney
3.7(852 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
1199 Colusa Ave, Yuba City, CA
95991, United States
Certified by JCPenney • Mar 01, 2026
(530) 671-5701
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/ca/yubacity/clothing-stores-yubacity-ca-2385.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Yuba City, CA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
3.7
852 reviews
5 stars
343
4 stars
194
3 stars
149
2 stars
62
1 star
104
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff and inadequate assistance.
Management Issues
The management, particularly the General Manager, received criticism for unprofessional behavior and poor handling of employee and customer interactions.
Product Availability
Customers expressed disappointment with the limited selection of items and inconsistent stock levels, particularly in the men's clothing section.
Store Environment
The store was noted to be messy and lacking in cleanliness, with complaints about uncomfortable temperatures and long wait times at checkout.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences with specific staff members and appreciated the quality of certain products.
- LLLenaJan 25, 20261.0The General Manager is very rude and unprofessional. She often addresses employee issues on the sales floor in front of customers instead of speaking privately. When mistakes are made, hours are cut rather than offering constructive feedback. She does not communicate respectfully and frequently uses a rude tone. Management needs serious improvement, as this creates a very negative work environment.
- LGLuis GonzalezDec 27, 20255.0Ridiculously Chaos
- JKJohna KemptonDec 20, 20252.0Paid over $160 for 3 woman's pajamas. They had signs stating sale but clearly it was not! The JCPenney at the Roseville mall is way better. Yuba city JCPenney is a joke.
- HCHilario CastroDec 6, 20255.0Buenos
- NBNancy E BryantDec 3, 20254.0I was surprised at how scarce the item in the store was.
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Yuba City offer?
JCPenney offers a wide range of products including kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney at Yuba Sutter Mall?
The store is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does JCPenney offer curbside pickup and free shipping?
Yes, JCPenney provides free shipping and curbside pickup options for customers.
Which payment methods are accepted at JCPenney in Yuba City?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa as payment options.
Is the JCPenney store in Yuba City wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and provides public restrooms.
Where is JCPenney located within Yuba City?
JCPenney is located at 1199 Colusa Ave inside the Yuba Sutter Mall in Yuba City, California.
Are there any children’s clothing stores near JCPenney?
Yes, Carter's and The Children's Place are nearby stores specializing in children's clothing, convenient for families shopping in the area.
Where can I find food and refreshments near JCPenney at Yuba Sutter Mall?
Nearby food options include Neveria La Guadalupana for ice cream and Mexican food, Cinnabon for bakery treats, Auntie Anne's for fast food, and Strings Italian Cafe for desserts and café items.
Are there other clothing and shoe stores near JCPenney?
Yes, nearby stores include Tillys and Zumiez which offer shoes and clothing, as well as Aéropostale, Dipped By Ari, Spencer's, and Lids, providing a variety of fashion and accessories.
Can I purchase mobile phones or related services near JCPenney?
Yes, there are several nearby mobile phone stores including T-Mobile Authorized Retailer, Total Wireless, and RadioShack, providing various telecommunications and device services.
Brand Certified Facts from JCPenney
This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website