JCPenney

4.1
385 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Woodland, CA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
1260 Gibson Rd, Woodland, CA
95776, United States

Hours

Reviews

4.1
385 reviews
5 stars
188
4 stars
97
3 stars
60
2 stars
18
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being friendly and helpful, others were reported as rude or unhelpful.

Store Condition

The store is perceived as outdated and in need of modernization, with comments about cleanliness and organization being inconsistent.

Product Variety

Customers expressed dissatisfaction with the limited selection of clothing, particularly for larger sizes and specific styles.

Checkout Experience

Many reviews highlighted long checkout lines and a need for more staff at the registers, leading to frustration among customers.

Pricing and Sales

Customers appreciated the good deals and sales available, noting that prices were generally favorable.
  • RH
    Roc Hardbody
    Dec 30, 2025
    4.0
    They were once the go to place then they fall off and were gross and bankrupt. Now theyre comming back up. Just need more modern and hip clothing. And they need to stay open later. Also not look so sad and dreary inside. But its alright. Not best jewelry selection.
  • DE
    Desiree Eli
    Dec 20, 2025
    4.0
    Small remnant of a JC Penney in an abandoned mall.
  • JS
    J S
    Dec 14, 2025
    3.0
    Pretty good just wish they had better signage so I knew I couldn’t do returns at the main huge cashier by the front of the store and had to go in the back because then I wouldn’t have waited for nothing with the people in front of me and then be so rushed to catch my bus. The returns girl was good at dealing with a rude and difficult customer. What would also be great would be if jcpenny as a company would just do free return by mail and also would just cancel orders when requested if they haven’t been processed yet, but that’s the corporations fault not this location. Just means the corporation wastes the employees and customers time doing all this
  • AG
    Andres Gonzales
    Jul 31, 2025
    5.0
    Dana and Stacy had extraordinary customer service and made my visit fun, helped me find exactly what i was looking for. Definitely made me want to shop there again. 10/10
  • WL
    Wendy LC
    Nov 25, 2019
    5.0
    Excellent

Frequently Asked Questions About JCPenney

What are the store hours for JCPenney in Woodland, CA?

JCPenney is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.

Does JCPenney Woodland offer curbside pickup?

Yes, the Woodland JCPenney location offers curbside pickup for added convenience.