Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Woodland, CA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Feedback on customer service is mixed; while some employees received praise for being friendly and helpful, others were reported as rude or unhelpful.
Store Condition
The store is perceived as outdated and in need of modernization, with comments about cleanliness and organization being inconsistent.
Product Variety
Customers expressed dissatisfaction with the limited selection of clothing, particularly for larger sizes and specific styles.
Checkout Experience
Many reviews highlighted long checkout lines and a need for more staff at the registers, leading to frustration among customers.
Pricing and Sales
Customers appreciated the good deals and sales available, noting that prices were generally favorable.
RH
Roc Hardbody
Dec 30, 2025
4.0
They were once the go to place then they fall off and were gross and bankrupt. Now theyre comming back up. Just need more modern and hip clothing. And they need to stay open later. Also not look so sad and dreary inside. But its alright. Not best jewelry selection.
DE
Desiree Eli
Dec 20, 2025
4.0
Small remnant of a JC Penney in an abandoned mall.
JS
J S
Dec 14, 2025
3.0
Pretty good just wish they had better signage so I knew I couldn’t do returns at the main huge cashier by the front of the store and had to go in the back because then I wouldn’t have waited for nothing with the people in front of me and then be so rushed to catch my bus. The returns girl was good at dealing with a rude and difficult customer. What would also be great would be if jcpenny as a company would just do free return by mail and also would just cancel orders when requested if they haven’t been processed yet, but that’s the corporations fault not this location. Just means the corporation wastes the employees and customers time doing all this
AG
Andres Gonzales
Jul 31, 2025
5.0
Dana and Stacy had extraordinary customer service and made my visit fun, helped me find exactly what i was looking for. Definitely made me want to shop there again. 10/10