Robbins Brothers Fine Jewelers

4.3
170 reviews

About

Jewelry DesignerDiamondsJewelerJewelry Repair Service
Shop classic, modern, and trending fashion and bridal jewelry. Perfect for engagements, weddings, gifts, and everyday wear. With 1,000’s of hand-curated loose natural and lab-grown diamonds and an unbeatable selection of designer, exclusive, and customizable fine jewelry styles, we’re more than just engagement rings, wedding bands, and your favorite earrings, necklaces, or bracelets—we’re your lifelong jeweler, here for every moment, milestone, and celebration.

Details

  • DebitAvailable
  • Mobile paymentsNot available
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Robbins Brothers Fine Jewelers
6645 Topanga Canyon Blvd., Woodland Hills, CA
91303, United States

Hours

Reviews

4.5
153 reviews
5 stars
124
4 stars
11
3 stars
2
2 stars
2
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and attentive, with specific mentions of employees like Iris, Ayda, and Brian.

Sales Experience

Several reviews highlighted a pressure-free sales environment with honest pricing, although some customers reported negative experiences with misleading information.

Product Quality

While many customers were satisfied with their jewelry purchases, there were complaints about the quality of repairs and some products, including issues with rusting and unsatisfactory custom work.

Overall Satisfaction

Overall, experiences varied widely, with many customers expressing joy and satisfaction, while others reported significant frustrations, particularly regarding repairs and customer service inconsistencies.
  • JS
    Joshua Shoemaker
    6 days ago
    5.0
    Zero pressure sales. Up front, honest pricing options. Sophie was an absolute delight to work with! We had a custom piece made and throughout the entire process we felt taken care of and our needs met.
  • FE
    Francisco Erazo
    Dec 29, 2025
    5.0
    Exceptional service with true experts! Made the ring buying process so easy and not complicated. There is no other place I will be going for a ring purchase! Thank you Brian and Iris for such a great experience!
  • JK
    Josh Kellahin
    Dec 21, 2025
    1.0
    I was in a difficult time related situation I explained at the time of sale. Sales basically lied to me and assured me not to worry. Ring was never worn. The only people who ever touched it were the salesmen. Long story short she didn't want it. They said they would refund and take it back. When I got there for my appointment they refused. I am stuck with a set of rings nobody will ever wear.
  • MK
    Melissa K
    Dec 19, 2025
    5.0
    We got our engagement ring here 20 years ago, it was a long process deciding on the right ring, and they sent rings from other stores just to give us more options, and one of those rings became MY ring. We came back recently to repair the setting and they are still so kind and personable.
  • SA
    Sterling Alexander
    Dec 11, 2025
    5.0
    I went into Robbin Brothers looking to find out how much it would cost to clean my pendant. I was greeted right away by Iris when I walked in, which her energy from the beginning was warm and welcoming. She cleaned my pendant free of charge and while I was waiting I wanted to inquire about a men wedding band as mine was tarnished because of the metal it was. While in that conversation, I also wanted to take a look at a new wedding ring for my wife. Iris told me about the great promotion they had and I got on the phone to contact my wife who Iris also talked to as well and was also warm and welcoming towards her. We setup an appointment for later that day to see the rings and she helped my wife decide on what shape diamond we wanted and the setting too. We spent 2 hours in the shop but it felt like less with the personality Iris had. I couldn’t have asked for a better experience shopping for my wife’s new ring. If you go to anyone in the shop make it a mission to get the Iris experience. I’ll be sure to come back to see her every time.

Frequently Asked Questions About Robbins Brothers Fine Jewelers

What types of jewelry does Robbins Brothers Fine Jewelers offer?

Robbins Brothers Fine Jewelers offers classic, modern, and trending fashion and bridal jewelry, including engagements, weddings, gifts, and everyday wear, featuring hand-curated loose natural and lab-grown diamonds and customizable fine jewelry styles.

What are the store hours for Robbins Brothers Fine Jewelers?

The store is open Monday through Saturday from 11:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM, with special holiday hours on certain dates.