This profile is uncertified and using publicly sourced data
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Business Details
About
Video ArcadeVideo Game StoreIndoor Playground
Welcome to Kawaii Klaws, where the magic of claw machines meets the charm of Japanese kawaii culture! Situated in the city of West Covina, California, Kawaii Klaws stands as the original claw machine arcade in the greater Los Angeles area. All of our claw machines are $1 per play and our machines are replenished with new plushies daily!
At Kawaii Klaws, we strive to provide the best experience for our customers. We believe in providing good times and good vibes, and we love watching the excitement on our customers faces when they win!
Location
Hours
Monday12:00 PM - 10:00 PM
Tuesday12:00 PM - 10:00 PM
Wednesday12:00 PM - 10:00 PM
Thursday12:00 PM - 10:00 PM
Friday12:00 PM - 11:00 PM
Saturday10:00 AM - 11:00 PM
Sunday10:00 AM - 10:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.