DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Mixed reviews on customer service; some staff are praised for being helpful, while others are reported as rude and unprofessional.
Product Selection
Customers appreciate the wide selection of shoes available, though some noted limited sizes and styles.
Store Cleanliness
The store is generally described as clean and well-organized.
Pricing
Prices are considered reasonable by many, but some customers feel certain items are overpriced.
Staff Training
There are calls for better training for staff to improve customer interactions and service quality.
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edward
Oct 11, 2025
5.0
Carissa is the most phenomenal, hilarious, caring employee give that woman a raise she is such a great cashier!
RC
Ranie Costaway
Aug 10, 2025
1.0
The white women with the short spike hair is so rude. I'm a mother with multiple children who always spend at least $300 in this store. She calls me girl, tell me to hurry up when I'm shopping. I have already filed 1 complaint and nothing happened. I will be filing another. I notice she doesn't treat other white people this way
DN
Daniel Nava
Aug 9, 2025
5.0
Very well organized , super friendly down to earth staff , takes care of all needs
Frequently Asked Questions About DSW Designer Shoe Warehouse
What brands of shoes can I find at DSW Designer Shoe Warehouse in West Covina?
You can find designer shoes from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto, and more.
Does DSW Designer Shoe Warehouse offer in-store pickup or delivery?
DSW offers in-store pickup but does not offer delivery services.
What are the operating hours for DSW Designer Shoe Warehouse in West Covina?
DSW is open Monday to Saturday from 10:00 AM to 8:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Does DSW Designer Shoe Warehouse accept credit and debit card payments?
Yes, DSW accepts American Express, Discover, Mastercard, Visa, debit cards, and also mobile payments like Apple Pay, Android Pay, Samsung Pay, and contactless payments.
Where is DSW Designer Shoe Warehouse located in West Covina?
DSW is located at 2753 E. Eastland Center Drive inside the Westfield Eastland shopping center in West Covina, CA 91791.
Can I donate shoes at DSW Designer Shoe Warehouse?
Yes, DSW offers a shoe donation service at their West Covina location.
What types of products can I find at DSW Designer Shoe Warehouse besides shoes?
Besides shoes, DSW offers handbags, jewelry, and kids’ shoes.
Are there nearby stores where I can shop for clothing after visiting DSW?
Yes, nearby shopping options include Old Navy Eastland Center, Burlington, Ross Dress for Less, Avenue, and Marshalls.
Is there a coffee shop near DSW Designer Shoe Warehouse where I can relax?
Yes, Starbucks is nearby where you can enjoy a coffee before or after your shoe shopping.
What other services or stores near DSW might be useful during my shopping visit?
Nearby services include Navy Federal Credit Union for financial needs, Jackson Hewitt Tax Service for tax assistance, and Minute Key for key and locksmith services.