Business Details
About
Jewelry StoreShane Co.
At Shane Co., we’re Bay Area's friend & jeweler. Our four generations as a family business give us the expertise to help you with all your fine jewelry needs. See our incredible loose diamonds and colorful gemstones up close, then choose your favorite to design your dream engagement ring. We’re proud to offer a wide selection of pieces created by our in-house design team, from wedding bands to gifts for any occasion. Plus, our fine jewelry is protected by our free unmatched lifetime warranty.
Details
- DeliveryNot available
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.6
452 reviews
5 stars
370
4 stars
36
3 stars
9
2 stars
8
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the exceptional customer service, highlighting the friendliness, patience, and attentiveness of the staff.
Product Quality
Many reviews noted the high quality of jewelry and the satisfaction with repairs and maintenance services.
Sales Experience
Customers appreciated the no-pressure sales approach and the staff's willingness to listen and provide tailored recommendations.
Mixed Experiences
While most feedback was positive, some customers reported negative experiences with specific salespeople, indicating inconsistency in service.
- ARAnthony Rubio3 days ago5.0The service is always on point here. Great selection of jewelry, great prices, and it's always super clean inside.
- JBJaime BouvierJan 2, 20265.0I have a bunch of pieces from here
- JCJulie CarterJan 1, 20262.0Discontinued a family birthstone necklace before we had our last child. Completely swatted our time and money. When we tried to recycle some of the stones into something new, they did not offer a cost-effective replacement. Very disappointed.
- KAKanika AggarwalDec 13, 20255.0Had a wonderful time here, Zaira was very helpful.
- ABAleathea Boakye-DanquahDec 9, 20255.0Friendly, kind, patient attendants and the environment is absolutely stunning! With glamour and beauty everywhere you look, makes it difficult to leave.
Frequently Asked Questions About Shane Co.
What types of jewelry does Shane Co. offer?
Shane Co. offers engagement rings, wedding bands, diamonds, rubies, sapphires, pearls, rings, necklaces, earrings, stud earrings, bracelets, cufflinks, fashion rings, gifts, and men's jewelry.
Does Shane Co. offer in-store pickup for their products?
Yes, Shane Co. offers in-store pickup for their products.
What are the regular business hours of Shane Co. in Walnut Creek?
Shane Co. is open Monday to Wednesday from 10:00 AM to 7:00 PM, Thursday and Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does Shane Co. provide a warranty on their fine jewelry?
Yes, Shane Co. offers a free unmatched lifetime warranty on their fine jewelry.
What payment methods are accepted at Shane Co.?
Shane Co. accepts American Express, Android Pay, Apple Pay, cash, check, Discover, financing, Klarna, Mastercard, PayPal, Samsung Pay, and Visa.
Are appointments required to visit Shane Co.?
No, appointments are not required to visit Shane Co.
What services aside from jewelry sales does Shane Co. provide?
Shane Co. provides jewelry service and repair in addition to sales.
What popular dining options are near Shane Co. in Walnut Creek?
Nearby dining options include Krispy Krunchy Chicken and Domino's Pizza, which are convenient choices before or after visiting Shane Co.
Which nearby places could help customers handle printing or office needs near Shane Co.?
Customers can visit OfficeMax - Walnut Creek 6447 or OfficeMax Print & Copy nearby, which provide office equipment, IT services, and printing solutions.
What nearby amenities can enhance a visit to Shane Co. in terms of beauty and relaxation?
Nearby amenities include Timeless Beauty Bar, Black Sea Tattoo, Ms Karen's Place, and Aroma Spa, offering hair salon services, tattooing, and spa treatments for relaxation before or after shopping.