gorjana

Reviews

• KR

  Kath Romero

  Nov 12, 2025
  1.0
  If I could give this place zero stars, I absolutely would. The employees here are incredibly unprofessional and rude. Instead of focusing on their jobs and providing good customer service, they seem more interested in gossiping and making snide comments. I came in hoping for a pleasant shopping experience, but I was met with judgmental looks and whispers. As someone who takes her time choosing jewelry — because I want to find what truly suits me — I felt completely uncomfortable and unwelcome. Rather than being patient or offering help, the staff made side-eye contact and even talked about me right in front of me. It’s disappointing to see this kind of behavior from people who are supposed to represent the store. I came in ready to buy something special, but I left with nothing except frustration and disappointment.
• HH

  Heran

  Sep 26, 2025
  1.0
  The manager, an elderly white woman, was racist to my mom. My mom, a black woman, went to get her bracelet fixed here. The general employee, a young woman, was nice and helpful, but once the manager was done serving another customer, she gave the young employee a sign to stop the interaction with my mom. The young employee’s mood quickly changed and she told my mom, “It’s expensive. You should take it somewhere else.” My mom was then escorted out of the store quickly by the younger employee. The entire situation was influenced by the manager. She was constantly having eye contact/doing signals with the employee. This occurred about a year ago, but we are now speaking out on it because we were in the area again and my mom remembered and explained the situation. This kind of behavior is unacceptable. All customers should be respected and treated the same despite physical appearance. Do better.

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