ALO

Reviews

• LR

  Lily Roberts

  Dec 29, 2025
  1.0
  Really bad customer service and inventory. I’ve gone a couple of times and each time I go the associates are very rude and unwelcoming. Giving snooty attitude, and not being helpful when I have questions. I asked if they had a different size pants online and one associate told me that they were sold out online and when I went to return the original size at the counter, they magically had them in stock. Going to the inventory, this store barely has any sizes. Each rack only has xs or smalls with occasional mediums or large. Also be aware of the stains on the clothes. Most of the clothes in the sales floor have stains on them. Disappointing for a store that charges so much.
• UA

  Ulysses Acosta

  Dec 24, 2025
  5.0
  Great service
• ER

  edwin rosales

  Dec 24, 2025
  4.0
  Exelente servicio y atención los productos son de calidad y ofrecen la garantía de devolución. Excellent service and attention, the products are high quality and offer a money-back guarantee.
• LH

  Lisa Howsoney

  Dec 21, 2025
  2.0
  I went Xmas shopping with my son the store was not too busy and I felt like it was the worst customer service ever. No greeting just 3 girls glanced and continued standing. When we found items in two sections of the store and had questions for sizes and colors I had to ask for help when there was staff standing around. Overall our presence wasn’t acknowledged and we felt the unwelcome snooty attitude.
• MW

  Monica Wade

  Oct 26, 2025
  4.0
  I really enjoy this store ALO in Walnut Creek downtown: everyone in here is very friendly, helpful and they bring any sizes or clothing to the fitting room for you. As everyone who knows about ALO is that it is expensive but you get what you pay for you and I do like the quality of the clothes.

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