ALO

Reviews

• KK

  Kait

  Apr 3, 2026
  1.0
  Very rude team at this location. Especially the shorter store manager, i mean just wow. No hello when you walk in and don’t even try to ask a question they won’t look your way. If you do not like your job, quit!
• RE

  Ramona S. Evertz

  Mar 17, 2026
  1.0
  I bought workout gloves here for the full price and when I wanted to exchange them a couple of days later, completely unworn with the packaging perfectly in place, they told me that they couldn’t exchange them because they were final sale but nobody told me that they were final sale when I bought them and they also weren’t on sale. I wanted the same item in a medium instead of a small, it would have been the easiest transaction anyplace else. I am very unhappy with the service and can’t recommend the brand.
• MN

  Michelle Norris

  Mar 7, 2026
  1.0
  My African American son walked in the store to shop with his friends and the store manager Hailey told her employee to "watch them" my son notified me and I immediately called and asked her about this comment that of course she denied. What she didnt know was that my son was still in the store and watched her hang up the phone and laugh after disconnecting with me. Is this the type of store manager Alo wants representing them! A racist
• NF

  Nica Forcadela

  Jan 18, 2026
  1.0
  CUSTOMER SERVICE SUCKS ON THE LOCATION! I attended the private event and the person who checked me in is one of the Manager (short grumpy lady) if you are going to welcome client at least smile. She made me feel uncomfortable and right there and then I lost my appetite to shop. Good thing Gabi and Jordan were super nice and accommodating! Never going back.
• LR

  Lily Roberts

  Dec 29, 2025
  1.0
  Really bad customer service and inventory. I’ve gone a couple of times and each time I go the associates are very rude and unwelcoming. Giving snooty attitude, and not being helpful when I have questions. I asked if they had a different size pants online and one associate told me that they were sold out online and when I went to return the original size at the counter, they magically had them in stock. Going to the inventory, this store barely has any sizes. Each rack only has xs or smalls with occasional mediums or large. Also be aware of the stains on the clothes. Most of the clothes in the sales floor have stains on them. Disappointing for a store that charges so much.